The staff was over the top helpful and friendly. The service was personal. For my husbands bithday, which we did not even tell them about- the hotel suprised us with a delicious cake and a nice bottle of wine! ! The staff paid special attention to.our soldier sons and made them feel very welcome and even offered to do their laundry. The hotel was very comfortable and clean. The view was very nice. We would come back again!

The play rooms with the games was very run down and the machine took our coins but did not work. :( If the pool had been heated the entire stay would have been perfect. The food was the only thing I felt could have been better. After being in other 4 star hotel that same week, we were able to compare the foods. We felt that the VERT had the least variety and was much more simple than the others. The coffee was great! The sauna and gym should have been part of the hotel amenities and not have a an entrance fee.

the staff was great, super helpful with every request I came with the food is far beyond the expectations! so delicious, so tasty, great variety

The food was amazing and most of the staff were extremely accommodating and kind. Pool was a great experience, clean and enjoyable for both adults and children.

Room was cramped and lack of facilities for a family of 4. Additionally 2 members of staff were rude and disrespectful in their interactions.

The staff was very accomodating and extremely helpful. Especialy Kiril from the reception, who was so helpful in any and every way from start to finish. Any request we had was responded to in a very proffesional manner within minutes. The hotel staff makes rounds at night to change towels and offer water and ask if you have anything you need. We willl definitely come back.

The location is great (near the Marina), 5mns walk to the sea, 5 mins walk to Ice Mall. The hotel is bright and with a nice deco, breakfast is excellent and very fresh. We got a free upgrade for a room with a balcony and marina view which was very nice. Thank you!

nothing

great room with plenty of space and clean. lovely balcony with view of lagoon great breakfast and Friday night dinner. reception staff friendly and helpful. realy good massage at the spa.

cleaner didnt wash cups in room. noisy lobby at weekend. pool too cold for swimming.

‏Everything was excellent, starting from the reception and the spacious rooms. The staff are wonderful and helpful. The breakfast is varied and delicious. The location of the hotel is wonderful, close to everythin 10/10

Everything was amazing

Very good location. The room was big and clean , with a big porch and we had an amazing view of the Marina. Very nice staff. The breakfast was good and had a rich options

Too many people were smoking around the pool

Everything was incredible and clean from the pool to the room to the food !!.. we would definitely stay again!!.. we booked a place previously and had to leave in the middle of the night to switch to the vert and we were so happy and thankful we did!!

Nothing it really was special all away around!!

Excellent breakfast and nice pool. The staff were very friendly and helpful (and added on to our experience even beyond what we paid for). Our room was serviced at least twice a day.

1. Loud music from the pool most of the day 2. The quality of the food at dinner (the quantity was great but not the taste and quality).