The stuff was super friendly and willing to assist with any request. The room was in a very good size and clean. The hotel is located at the main strip close to the beach and all the main tourist areas.

The room is not fully isolated noises, but it is quite enough during the night.

The hotel was excellent! We had the best time! Beautiful hotel! Prime area with a magnificent view! Variety of delicious food and a beautiful room! Stuff is so friendly and helpful! We got upgraded to a suite! Thank you!🙏😍

Everything was excellent! No complaints!

We’ve got the new room, with excellent view, and new furniture Wonderful breakfasts, excellent friendly staff

The breakfast was excellent. Very good hotels location close to beach.

Not bad

Food and pool

the location perfect...

everything it's OK for me ....

The hotel is located in a strategically good location. The sea is 50 meters away. There is a sufficiently comfortable swimming pool with sunbeds on the territory. (free). By the way, sunbeds by the sea are also free. We were there from December 31 to January 3. Since we are from Lithuania, the sea temperature is about 21-22 degrees, it was even too warm :). Near the hotel there are many places for small shopping, from food to gifts, it is not worth wasting time looking for something cheaper on the outskirts of the city, everywhere in Israel is expensive :). I liked the hotel staff the most. I travel a lot, so I give the staff a lot of points. Helpfulness 10.The hotel itself is not new, it is not cheap, but in an expensive country it is a solution if you want to have comfort, the sea and the city center with silence. The breakfast food has a large selection and is delicious. The truth is the same, and it is not oriented towards European taste, it can get boring after a week. It didn't cause us any problems.

Little information from the hotel about departure and arrival from the airport. I think that the hotel itself is able to provide such a service for free. The price-quality ratio is not good - but this is a problem for all of Israel.The hotel could better organize tourist tours to Jordan or Egypt, Jerusalem, the Dead Sea. That would add quite a few points. Now this is done rather dismissively. Spa center. It would be better if the hotel didn't even show it to anyone...

The location of the hotel is great. The staff were wonderful and every request we had was attended to via WhatsApp with Eva - great customer service and support. We had a beautiful view of the sea. The dinner was also very good.

The hotel facilities are a bit outdated and need some renovation. There is no parking at the hotel (only based on availability) which was not clear at the time of booking. The great customer service really makes for a much better experience despite the above.

Comfort bed, personel were nice and professional, breakfast is awesome, as well as different meal options inside the hotel itself. Location is pretty good if you mean to spend time in tourist area and attractions

Parking and traffic, single line road lead to all the hotels in a block and during check-out hours and evening hours it may take 30min just to find parking or to leave the block, with that at the end we always found parking, in radius of up to 500m from the hotel and most of the time traffic wasn't so heavy

We were upgraded to Herods palace hotel and it was a great surprise! Super location, great breakfast and dinner, very nice staff, beautiful view on the sea… Very clean and nice touch with present from the hotel (fruits table).

Price is quite high, but it’s everywhere in Eilat like this… The building itself is old, but maintained very well.