We arrived at the hotel to check in 10 minutes after we closed on Booking, because we closed somewhere else on the wrong date and the treatment we received there was shocking. The treatment we received when we arrived at Poli was really warm and pampering. They took care of our room within half an hour, explained everything to us, recommended places and because of all the hustle we had at the beginning with the previous hotel. They took care of us while we waited for the room. The people, the staff, everything was just amazing - we will definitely be back. Poli is in the center of things, a really good strategic location near cafes, bars, restaurants and the market. There are really good shops on Allenby, Shenkin and King George Streets. There is everything from everything! Following the renovations of the light rail, it is a bit difficult to get there by car, but there is public transportation that comes really close to the market area - less money and of course protecting the environment. I would like to mention the guy who took care of us at the beginning of the whole process - always with a smile, kind, patient, listening to the customer's needs - I wish there will be many people like you. In the checkout was a nice girl named Dalia, who was interested in how everything was and in a pleasant and caring way!

Everything! Especially the front desk Olga and Shaoval who have been so nice in this difficult moment. The place is so pretty, very central, perfect for visiting and chilling.

Nothing

The location is very good with Shuk Ha'Carmel and many nice spots nearby. The hotel itself has a lovely design, and we had a comfortable room and bed. Much thought has been into the design and the experience. As an example, all of the room lights can be switched on/off from the bed. The rooftop and pool are also a lot of fun. Most importantly the staff has a can do attitude and is very kind and professional. Special thanks to Olga, Vlada and Arnon who made the stay memorable and that much better.

The door to the bathroom can't be locked.

We did not receive the room we requested on check-in, but they did move us the next day. The hotels is quite lovely other than an awful smell in the lobby, but the rooms did not smell. The staff is extremely courteous and polite and I would definitely stay there again.

Smell in the lobby entrance it would’ve been nice if there was restaurant on the premises rather than having to go out

The pictures don't do justice, the pool is unique to the are with great views of Tel Aviv, cabanas and great service. The room design was so refreshing and out of the box. The location is the ultimate one in Tel Aviv. You can reach any part of the city by simply walking. It's located right near the famous Carmel Market which is highly recommend to visit and experience unbelievable foods, drinks and anything you can imagine. There are countless restaurants and coffee shops literally 10 steps away from the entrance which give you an array of taste you don't want to miss. The staff was amazing!!!

Location excellent, staff on reception friendly especially Moshe was very helpful. Nice pool area

The room was not cleaned very well and a couple of days no towels and soap were left after it had been cleaned. Surfaces weren't cleaned well at all

Lovely Bauhaus building in a fabulous location. 24/7 reception, friendly and efficient staff. Quirky, clean room with plenty of daylight. Facilities like pool and roof top bar weren’t available due to the time of year. Due to the central location it can be noisy at times, but that didn’t bother me.

Swimming pool and the rooftop in general. The style of the lobby and the rooms and ours in particular with its round Bauhaus window. Kindness of the staff (and Michaela in particular!). The breakfast (by Café Bierenbaum) ! The top location.

The closing hour of the swimming pool (7pm)…ridiculous as the sun was even not down and it is Tel Aviv where you would like to enjoy it until certainly 9 or 10 pm. The towels which are small, very thin and in sometimes in bad state. The room’s cleaning until we complain by Michaela at the desk with immediate effect!

We were staying at the hotel for a birthday weekend and we couldn’t ask for more! Everything was clean, the pool and the bar were amazing, the room and showers were 100% clean, the place is quiet and peaceful. We were accompanied by Olga, the service was above all expectations. We will be back for sure!

Nothing :)

Location was perfect. The rooftop pool was great and sun beds comfortable. Our room was quite small but had everything we needed.

The noise from the bar opposite was annoying but didn’t go on too late. Would have liked the pool and bar to open later than 6pm