The location is a perfect balance of reaching the train station within a few minutes, but still far enough from the busiest streets to provide undisturbed rest. Also the reach of the old city district is near. The new construction and well equipped hotel provided a perfect rest: having good quality and spacious bed in a relatively small room, giving an overall good comfort. Also the insulation of the new building is worth to mention: we didn't need to run the air conditioner during the night (which we are sensitive of during sleep). The in-building onsen has a single pool and a sauna, which was spacious enough and opening times are generous to provide refreshment from dawn to night hours. Breakfast variety was perfect, incl. Japanese style selections and also some European bakeries, e.g. brioche.

We found out this is a Legoland partner hotel, which attracted many families with small children. These we resulting some congestions during breakfast hours, which the staff couldn't handle effectively - mostly due to US tourists without manners expecting priority above others. Breakfast timeslot registration would help. Otherwise we didn't have to wait long.

The buffet breakfast had a great selection of both Asian and western style food. They also offer complementary drinks (eg soft drinks, juices, coffee) to guests at all times, which is great! The pillow was unique but comfortable. It was a foldable pillow that has 2 different fillings so you can choose which half you preferred to use (or both if you fold it). The bed was very comfortable. They provide many amenities for guests (eg toiletries, children’s pyjamas, hair ties etc) but note that these are all self-service - ie they are available in the hotel lobby or you have to collect items from the front desk.

If you book for a child, the hotel doesn’t provide a pillow or towel for the child in the hotel room. You have to ask them for these items. If they have all the child’s details, I would have expected that these are basic things that should already be in the hotel room ready for the child.

The hotel is quite new and clean in general. Their staff are hospitable and responsive towards guests. Hotel offers satisfactory amenities, complimentary drinks provided from 2 to 11 pm at lobby. What's more, there's public bath with onsen, which relieved long day of travel.Their breakfast buffet are bountiful with wide range of local cuisine, such as miso katsu, Okura toast, hitsumabushi and even Tuna sashimi rice.

Everything are great However, the location is a bit far from Nagoya station, it can be exhausting when having luggage.

The onsen is definitely a plus. Not to mention the free drinks at the lounge area.

I tried to get additional pillows for my family as the small ones offered were for children. Got the response that the big pillows were limited and couldn’t offer more to us. Also the number of washing machine and dryers are limited like only 4 each. Wish that there were more as some people took up 2 washing machines and later 2 dryers for their usage. Had to really wait till these people were done with their clothes. Should consider installing more dryers and washing machines.

Lovely hotel located walking distance to train station which was important to us. We were able to walk to the hotel with our luggage without any difficulties. We only stayed the one night however made sure to go down and experience the public bath, which was so clean with locker space. Also able to dry hair afterwards. In the morning we had breakfast and so impressed with the options presented - very large selection. Good hotel we would stay here again.

There was a mix up with the room as we did not have room for 3 however this was corrected promptly. Just make sure to check with the hotel that a 13 yr old won't be sharing bed with parents.

The hotel is nice and clean. We used the onsen every night and enjoyed free popsicles after. Kids pajamas and slippers avaliable. Staff are friendly. Price is very reasonable. Room is very comfortable. Only con is the location. It is about 10-15 min walk to most train lines. Its a quiet area but we saw a few drunkies walking back to the hotel at night. Just need to be more alert if you have kids with you. Its also a 10 min walk to the Aeon Mall which has many food options.

We loved the breakfast buffet. The location, cleanses of the room, and the effort of the staffs trying to help the customers in English is plausible. We took advantage of the hotel sharing umbrellas everyday! And the parking spots are almost always available. The big bath was quite enjoyable for recovering from the jet lags.

The room is considered a bit small when filled with a family of 4 with luggage’s.

I like the hotel in general, the location was great, close to Nagoya train station which facilitated the travel to Osaka and Tokyo for instance. The staff was kind and welcoming. The quality of food at the breakfast was good and I appreciated the tranquility of the restaurant, you could wake up and have your breakfast in peace. We also appreciated the possibility to leave our bags at the hotel after checking out, that saved us a lot of headaches because we brought really big bags with us. Thank you so much!

The only minus I can think of, was the size of the room. We had booked a room for three persons, we had to share bed a pretty small bed but we managed to get some sleep anyway. Apart from that, we had a great stay at the hotel.

The beds are comfy. The toilet is very clean. The amenities are laid out for you to choose and take, so you can just have what you need. The communal space was a welcome respite for our family. The hotel offers welcome drink every night and we would rest out tired legs, having snacks with our welcome drinks. Love it.

The room is small but this is the standard case for most hotels in japan.

The hotel was children and baby friendly. They provide children books, diaper pail and strollers to be lent out.

The room was small. We stayed there as a family of four. We were able to arrange a baby bed, but the baby bed was so tiny that our baby almost could not fit in.