We were looking for a hotel near the Florence airport as we had an early flight the following day, and this hotel proved to be an excellent choice. The rooms exceeded are expectations and it felt like a 4 star hotel. What surprised us was the large urban park across the street which was perfect for an evening stroll outdoors. The hotel is also within an easy walk to a Tram stop, which takes you into the heart of Florence in 20 mintues for only 1.70 Euro one-way. This would also have been a great location to stay had our visit to Tuscany been focused on touring Florence. Did not have an opportunity to eat in their dining room but both the breakfast and dinner menus were more than adequate. The hotel staff was highly professional.

No complaints - exceeded our expeectations

The staff was very helpful to us in arranging some ‘fixes’ to our travel glitches. We had a long day with no way to get anywhere, and were made to feel quite at home while we killed off several hours of ‘extra’ time.

Parking garage did not allow for our van, so we had to park on the street. They apologized profusely, but it was a little bit nerve wracking,

Location is great and staff are helpful and friendly.

No sheet set on the bed. Only the duvet/bed spread and a bottom sheet on the mattress. We didn’t notice until late at night and didn’t want to have someone come up to fix it then. Room condition was dated and ac wasn’t good. Basic and dated for Hilton.

It was a convenient location for commuting to Florence center. We didn’t find many restaurants or eateries around the area, it’s a university town, a handful of shops but a good supermarket. We enjoyed our stay but wish we’d asked to restaurant recommendations. The view across the park is beautiful and room with a balcony. It was quiet. Left an iPhone behind for the day, but managed to retrieve it later with some persistence. Also managed to stay allergy free with hypoallergenic bedding request.

There’s not much to do around this area of an evening, it’s quite a quiet area but some back streets not so good.

Its in a neat place well with the ammenities. Their food menu is exceptionally small so after breakfast dont expect a meal there

The staff is rude, kitchen refused us food even 45mins before closing. And then they charge 8 Euros for serving food to room which was very dull in taste.

The location was perfect after a long flight. The front staff were very polite and helpful, we had a late dinner in the hotel and it was surprisingly good and reasonably priced

The parking garage was very handy but difficult to find at night it could have been better marked.

very nice for a four star hotel. older but the property was nicely constructed. farther from city center but next to the beautiful university

toilet flush button was weird, would hold sometimes for a few minutes. also definitely not near city center, involves 12 minute tram ride, which is no problem, but can be annoying especially getting the tickets because some people will spend five to ten minutes figuring out the machine and a train may pass during that time. but other than that, not a big deal.

The facilities were good, the staff in front desk was not to friendly. We didn’t like the way he talk to us. He was like rushing us. We tried to pay for a drink, we gave 20. € we didn’t have chance and he told that he didn’t have either. Then we charged to the room and he told us it was 3.€ when another staff told us it was 2.5€. ?

We believe that you need more writing information. For tv program.

The hotel is nice, new and modern. The staff was great at helping you find your way around to the city. The room is very clean. The parking space is big comparing to other large city in Europe.

The location of the hotel is a little bit too far from the city centre. Tram only run until midnight, if you stay out late could be a little bit harder to get back to the hotel

The hotel was to the standard I would expect for a 4* Hilton. The breakfast was good standard and enough choice.

The restaurant menu, I thought was limited choice and what I had was not very nice. I only ate there on the 1st night.