Good size room with fantastic bed. There was a closet to keep the luggage which kept the room tidy and clean. The view from the room was nice. There was a metro station right outside hotel to take us to center which was quite helpful. We found the hotel parking (which cannot be pre-booked) which helped not find the parking near by.

Since we were on the top floor almost, it was hot. The AC would not work and we had to keep the windows open, but the morning noise forced us to close the windows. We asked hotel staff to turn the AC or provide us fan. They did provided the fan which helped us sleep better.

Beautiful hotel, very clean and well appointed - one of the nicest stays while we were visiting Europe. Wonderful breakfast!

It seemed that neither air conditioning, heat, or any kind of ventilation was available in the room. We therefore had to sleep with the window open (even though it was raining outside). This resulted in quite a bit of street noise most of the night. Also, the bar was supposed to be open until 1 am was closed before 11:00 pm.

Great location…. A few minutes from airport… has parking which was a plus. Good breakfast…. The tram that takes you to the city center is right outside of the hotel, a huge plus that we discovered was there is a large supermarket 2min away that is a great resource of snacks, water, whatever else someone might forget to bring. I might stay here again..

The only negative about it, wasn’t the hotel, or the location, it’s that it’s also a favorite hang-out spot is right outside the hotel for some neighborhood trouble makers.

We had a family room which was nice to have 2 connected rooms and 2 bathrooms! It was at the end of the hall so very quiet. It also had a parking lot which was nice to have as we rented a car. There was a grocery store next store so it was very convenient. The staff was nice. They also took our luggage early and put them in our room once it was available. That way we could travel and not worry about luggage staying in the rented vehicle. Also, the tram station was right in front so it was easy to go downtown by transit.

Nothing.

The location is fantastic. You can get to the hotel by taking the tram and in a matter of 10 minutes tops you'll be there. Also, the tram has a stop right in front of the hotel which makes things very easy for all guests that want to move around the city. The personnel is very attentive and kind. The rooms are also very nice and comfortable.

I feel the hotel's infrastructure is a little old and not in a "classic way" but in the real sense of really old. For instance, the elevator does not seem quite as nice as the rest of the hotel and makes some sounds that might scare some guests. I feel the prices are a little elevated if I take into consideration the relation quality-price.

Our room was great, great bed and bath area very nicely decorated. Hotel was very convenient between the airport and downtown across the street from the Tram. Large grocery store immediately behind the hotel. Also, several good restaurants nearby, particularly OCA and MUN. Staff was very helpful and made dinner reservations for us. We have stayed there twice and would welcome a revisit when we are in the area.

Great location for the tram, 1.70euro into florence and ticket machine at tram stop. Hotel was lovely and spacious, good quality products in room. We didnt eat there. Large supermarket at the back. Easy to park at hotel, Tram took 10 mins to centre of florence

no outdoor space which is a shame in the summer when you may want to sit out.

Beautiful rooms. Very reasonably priced. We were only going to stay one night but ended up staying two nights. They thought of all the little things. The staff were lovely and very helpful. It is a short taxi trip to the centre of Florence. Supermarket behind was handy. We would definitely stay here again.

- Free parking - It is close to the tram station which takes you to the city center in 10-15 minutes - Next to a bit store where you can buy anything

- The room was a bit crowded - a bit expensive, but is Florence

Great location just beside the tram station. Not inside the ZTL. Available car parking for hotel residents. Clean rooms. Tiny fitness room (Only 3 cardio machines and a dumbbell rack up to 10 kg.. lol) but at least it’s there.

You will suffer from outside noise, especially from ambulance sirens.