We had room 409 which was a king suit and was very happy about the size of the room. The bed is a super comfy super king size. Shower was also good pressure and warm. Train station is 5 min walk and your into Amsterdam central in 12 mins which is perfect. Zaandam has a good selection of bars and restaurants within 10 min walk from hotel.

Would’ve liked proper cups and glasses rather to annjust paper cups. The microwave in the room didn’t work very well and could do with an upgrade. Also the big tv should be in the living room and not the bedroom but again a minor change, that wouldn’t stop me coming back to this hotel

The beds were very comfortable, room was clean, great view out the window, kitchenette was super handy and the air condition worked. We were very happy to stay here 😊 Hotel is close to train and bus station. Albert Hijn Supermarket just across from the Hotel makes it easy with meals if you are on a budget and dont want to eat at restaurants/cafes all the time.

Would be great if the Hotel supplied some dish washing liquid and a sponge or cloth.

Convenient location, less than 5 minutes to Zaandam station with very regular trains into Amsterdam centre, and next to a supermarket. Room met our needs, especially happy with the air con. Room was lovely and cool so I had a great night sleep. Shower was good.

There was an espresso machine however I’d have far preferred a simple kettle to make a hot drink. There were a couple of hairs in the shower tray; the rest of the room was clean.

Confortable, excellent location with an awesome view. Easy and quick to get to Zaanse Schans by train. There is a great atmospheric square with lots of restaurants within walking distance.

Some smells of cannabis on our level even though signs said no smoking allowed, I guess this says more about the type of tourists the area attracts than the staff or reputation of the hotel. The building itself looks bland compared to the funky modern green buildings surrounding it.

The location is very good, most staff were very nice but one or two of them would not even look at you, just keep looking at the computer and give very short and sharp answer. But other than that when requested a thinner pillow they gave us and they put my mum’s insulin in the freezer as well.

Just one rude staff that was working late in the nighttime and some pieces of furniture could do with being moved and cleaned underneath but I appreciate that there are many rooms.

I booked two rooms: one for three people and one for two people. The Triple Room is excellent, providing a round table that’s so gorgeous we can play games and eat together. Most hotels only offer three beds with similar room facilities, but Best Western provides such a great table. I had a wonderful experience and would recommend booking a three-bed room

2 rooms are so far away

Clean and comfortable

The receptionist did not seem to want to acknowledge our arrival and preferred that working on her computer was more important than attending to our booking. During 2 mornings, a cleaner unlocked the room door and came into the room uninvited whilst we were still sleeping. The second morning was our checkout day so she had no reason to come in uninvited.

Location is absolutely perfect for people who are travelling to Amsterdam. 5 min walk to the train station. 15 mins on the train and your at Amsterdam central. Little supermarket opposite for essentials. Location feels very safe. Also our room was ready 2 hours early so was no problem checking in. This was our second time staying here and will 100% be back soon

Friendly staff, very good breakfast, rooms are good. The location is close to the Zaandam train station and to an Albert Heyn grocery store. For those wanting to visiting Amsterdam region, it's just a 10 minute train ride to central Amsterdam. And a very quiet location!

With a couple new hotels nearby with the funky looking "Zaans" house look, the BW Zaan looks less than exciting. But it has what we need and is better value for money.

Room was a nice size, and we were comfortable.

We did not have breakfast there. We wanted to grab a pastry for our daughter in the morning but that wasn't an option outside buying the full breakfast. That would have been nice, but it's not a big deal. The bar could use a few more nice beer options. There are so many craft beers in NL! Standard beers are boring. ;)