We had room 409 which was a king suit and was very happy about the size of the room. The bed is a super comfy super king size. Shower was also good pressure and warm. Train station is 5 min walk and your into Amsterdam central in 12 mins which is perfect. Zaandam has a good selection of bars and restaurants within 10 min walk from hotel.

Would’ve liked proper cups and glasses rather to annjust paper cups. The microwave in the room didn’t work very well and could do with an upgrade. Also the big tv should be in the living room and not the bedroom but again a minor change, that wouldn’t stop me coming back to this hotel

The beds were very comfortable, room was clean, great view out the window, kitchenette was super handy and the air condition worked. We were very happy to stay here 😊 Hotel is close to train and bus station. Albert Hijn Supermarket just across from the Hotel makes it easy with meals if you are on a budget and dont want to eat at restaurants/cafes all the time.

Would be great if the Hotel supplied some dish washing liquid and a sponge or cloth.

Confortable, excellent location with an awesome view. Easy and quick to get to Zaanse Schans by train. There is a great atmospheric square with lots of restaurants within walking distance.

Some smells of cannabis on our level even though signs said no smoking allowed, I guess this says more about the type of tourists the area attracts than the staff or reputation of the hotel. The building itself looks bland compared to the funky modern green buildings surrounding it.

The location is very good, most staff were very nice but one or two of them would not even look at you, just keep looking at the computer and give very short and sharp answer. But other than that when requested a thinner pillow they gave us and they put my mum’s insulin in the freezer as well.

Just one rude staff that was working late in the nighttime and some pieces of furniture could do with being moved and cleaned underneath but I appreciate that there are many rooms.

Clean and comfortable

The receptionist did not seem to want to acknowledge our arrival and preferred that working on her computer was more important than attending to our booking. During 2 mornings, a cleaner unlocked the room door and came into the room uninvited whilst we were still sleeping. The second morning was our checkout day so she had no reason to come in uninvited.

Location is absolutely perfect for people who are travelling to Amsterdam. 5 min walk to the train station. 15 mins on the train and your at Amsterdam central. Little supermarket opposite for essentials. Location feels very safe. Also our room was ready 2 hours early so was no problem checking in. This was our second time staying here and will 100% be back soon

Friendly staff, very good breakfast, rooms are good. The location is close to the Zaandam train station and to an Albert Heyn grocery store. For those wanting to visiting Amsterdam region, it's just a 10 minute train ride to central Amsterdam. And a very quiet location!

With a couple new hotels nearby with the funky looking "Zaans" house look, the BW Zaan looks less than exciting. But it has what we need and is better value for money.

I loved the location, 5 minute walk from train station, the town Zandaam is.beautiful, train from Schipol airport was fab 6.40 euro one way, train to Amsterdam central 7.40 euro return, hotel rooms were huge, breakfast a bit expensive but nice

Outside the hotel looks a bit rundown it doesn't have any curb appeal, I asked for an iron n ironing board on day 1 by the time I was checking out it still hadn't arrived, plus noise is not allowed in the bar in the evening

The staff were welcoming and helpful, the room was clean and modern, and the bathroom, particularly the shower was much better than expected for the price range. The hotel itself is very close to the Train Station from which travelling to Amsterdam centre or the Airport is very efficient.

If you are looking to explore Zaandam this hotel is located quite far away from bars and coffee shops, however if you're staying to head to Amsterdam it's ideal

The location of the hotel is excellent, 3 minutes from the train station, from which you need exactly 12 minutes by train to the central station in Amsterdam. The town of Zaandam is very peaceful and beautiful. There are many famous shops, fast food restaurants. The hotel is good, the staff is good. The only thing that was bad for us was that the beds were on wheels and they separated during the night and we didn't have hand soap in the bathroom.