The bed was very comfortable. Unfortunately that's all the superior room was good for .

Grubby room in need of a lick of paint. No place for clothes. Toilet needs sorting had to flush multiple times that was just for tissue.

We really enjoyed our stay,the staff were all very friendly and helpful and happy to have a chat about our stay and plans for the day 🙂 The breakfast was great with lots of options to choose from, including fantastic hot food which was always cooked perfectly to cereal options and croissants,toast,mini muffins, yoghurt and fruit as well as a good selection of tea , coffee and juice. Tram stop just across from the hotel makes it a convenient location to all that Blackpool and surrounding areas have to offer. Room was big enough with a comfy bed a bath and a shower, hairdryer and iron.would definitely recommend and are hoping to book again soon.😊

We liked everything although the room did get very stuffy as you couldn't open the windows, but we did get a fan which made a difference.

I like the Carlton Hotel because there is parking facilities at the front of the Hotel. The Hotel is right on the sea front, away from the town centre but not too far away. There is a tram service right outside too. The staff are friendly and helpful and helped us to get a room accessible by a lift. We were very happy to get a room with a sea view. The meals were cooked to a high standard and the staff were pleasant and polite when waiting on table (for evening meal which was optional) and convenient. Everywhere was clean in the Hotel and also the linens in the room. The only drawback to our room was the shower, which had no grab rail on the wall. The Hotel has a lovely terrace where guests can sit outside, enjoy a cuppa and look out at the sea view. Blackpool shops and the famous Tower are nearby, also Lytham St Anne's where there are Cafes and shops and which is near to the seafront. I would recommend this Hotel and we hope to return.

The shower hadn't got a grab rail.

The room was very spacious and clean. The beds were comfortable, a huge plus was the two fans provided. The room was very warm so the fans were a Godsend.

This hotel is dog friendly! Ordinarily not a problem, but dogs are allowed in the dining room. One couple who had two dogs actually allowed one of the dogs to sit on a chair at the table. Another lady was feeding her dog scrambled egg under the table. There were at least five dogs in the dining room. For someone like me who is asthmatic and allergic to some dogs, this is a HUGE NO, NO!! We did complain to the receptionist however, who rightly pointed out that the hotel was dog friendly, but dogs are not allowed to sit on the furniture. But to me, allowing dogs in the dining room is not acceptable. Sadly, we will not be returning to this hotel.

Breakfast is a good choice, although not over hot, staff at breakfast were really lovely and a credit to the hotel. Parking for disabled people was excellent parked close to the door. Location very good and bus and tram stops outside hotel. Evening meals were very good but could do with more of a choice, cost reasonable.

As a disabled person, it was almost impossible to open all external doors. This should be addressed. On arrival Chris on reception was not at all customer focused, I was totally breathless after entering the hotel and had to sit down, no help was offered and was reluctant to even enter my registration number into the machine for me. I had to ask for help with the case and very kindly the maintenance man offered to help and was really polite. At evening meal Jonjo insisted we paid for our meal as soon as we finished eating, we felt like we were being very rushed. (All the staff on Wednesday and Thursday were really nice) Plug only by bed on one side

I have 4 dogs and it’s very hard to find a hotel or other accommodation that will accepts dogs. This hotel accepted dogs and allowed my 4 dogs to stay. They have a dog treat station that has fresh water for the dogs and treats for them too. The dogs are allowed anywhere in the hotel with you but must be kept on a lead. Dogs are also allowed to eat with you in the restaurant as there are certain tables that have a paw print on meaning that the table is dog friendly. I’m already looking at coming back, we absolutely loved it here. The staff were so lovely and helpful I really recommend this hotel.

The staff were all excellent, it appeared as though they weren’t enough of them because they were all very busy . But you could clearly see they were doing the best, very friendly and helpful. Sea view, just £5 to park overnight until 12:00 noon. Breakfast was fine plenty of food and choice. I had fish chips and peas for my evening meal it was cooked /served quickly and piping hot.

The place is obviously a little bit old and tired possibly, this reflected in the price which was very good value.

We came as a family for a friend's celebration, so we booked three separate rooms, which we we all happy with. The location of the hotel is perfect, right on the seafront with a tram stop almost opposite. The staff were very friendly and efficient, especially Katie, who greeted us on arrival. Our room was lovely, the temperature was perfect, and the beds were very comfortable. The bathroom was a good size with a bath and over-bath shower. The buffet breakfast was very nice with a good selection of hot and cold items. There is parking onsite, which is always a bonus in Blackpool.

There is no socket or USB port by the bed. The shower head over the bath is fixed, which I found difficult.

Staff very friendly and very helpful, room was in good quality and very clean and was very accessible, and the lift made carrying all my luggage easier especially when travelling with pet dog

Nothing against the hotel or staff.. but I want to say unfortunately on my stay travelled with my dog (largish dog) German shepherd very well trained, not reactive to other dogs and well some other guests with yapping littler dogs kept giving us dirty looks and am assuming snide comments as I couldn't quite hear as I kept a distance for mine and there dogs safety and they wasnt brave enough to say loader on an occasion and yeah am where not much can be done for this all am saying is if your travelling with a biggish dog that's well behaved be warned

Rooms were clean and had everything we needed. Beds were comfortable, nice communal areas to sit in. The staff were amazing and always on hand to help and nothing was ever a problem!

There really wasn’t much to complain about. The only thing we weren’t keen on was the fruit flies in the bar lounge. The room is not unclean, in fact it’s very clean, so we couldn’t understand why there was any, but they were a bit annoying! The lift could do with an update, it’s very slow and bit of a nightmare when lots of people are waiting.