My experience at the Best Western Plus was overall enjoyable and relaxing. The staff members were warm, attentive, and made check-in and daily interactions smooth and pleasant. The room was tidy, offering a comfortable environment for rest. One of the highlights of my stay was the whirlpool—truly a standout feature that added a touch of luxury and helped me unwind after a long week. I also appreciated the complimentary breakfast in the morning, which offered a convenient start to the day with a decent variety of options. The hotel itself was surprisingly quiet, creating a peaceful atmosphere that allowed me to fully relax and recharge.

While my stay had several positive aspects, there were a few areas that fell short of expectations. For the price point, I anticipated a more updated and polished environment. The furniture in the room showed noticeable signs of wear, with visible chips and aging finishes. The walls had scuff marks and discoloration, and the overall paintwork appeared uneven and hastily done. It gave the impression that non-professionals may have attempted touch-ups, which unfortunately detracted from the otherwise welcoming feel of the hotel. An investment in a professional painting crew and updated furnishings would go a long way in elevating the guest experience and justifying the rate per night.

We were more than pleasantly surprised with our stay. Greeted by a really cheerful member of staff, tea, coffee etc on tap in the lobby 24/7, a nice touch. We were at the end of a 19 day trip around Florida, so wanted a big room with two beds to rejig our baggage for the flight home (extra shopping!) we were not disappointed. luggage trolleys were useful and not always an option in hotels, we were able to unload quickly. Whilst breakfast was in the reception area it was very good, lots of choices with a hot option, bagels, waffle maker etc as well as cereals, yoghurt. I carried my gym stuff all around Florida but never did get to use it as we were out all the time but the gym looked ample. Laundry facilities were fine too. We have never dined in a Cracker Barrel but after arriving after 8pm, it didn't disappoint to satisfy us and on the same lot too, so fab. A full fridge in the room is always a bonus too to chill the drinks 😀 A big thank you to all the friendly, courteous staff too, every one of them!

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clean rooms close to everything we needed

Some of the property staff in evening needs customer service training. We arrived late and we’re waiting for other family to arrive so brought some of our dinner to eat but was instructed no one was allowed in breakfast area and that we needed to take up to our rooms which we were still waiting on. We were then told only this time we could eat in the building and he was basically doing us a service. The way you talk to people is EVERYTHING. That would be our only criticism which I know it’s hard to find staff but I think he was in a leadership role.

Jackie brews Good Coffee and made up a Terrific selection for breakfast. Jeremy was a very patient, kind, and adept maintenance person with a fascinating knowledge of the history of the hotels' neighborhood. Oscar was very welcoming and encouraged our explorations of the area. Lorena was a thoughtful and attentive housekeeper. Lots of hot water, good shower pressure. Shampoo and Conditioner smelled and worked good. Beds very comfortable. Bathroom very clean. The location made it easy to explore places from down town Bradenton, to beaches, to botanical gardens and restaurants which kept us busy for 7 days - with no repeats! Lots of lighting in the parking area.

Lacking TV channel information. Would be nice to have a Window that opened, even slightly would be awesome (to get rid of stale air) The 'air freshner scent ' in the room was overwhelming - glad we could unplug it while staying there. Would be nice if TV in lobby played something other than just FOX news. Pool was not heated..,

The staff was friendly and helpful . Cleaning staff was awesome and the pool was very clean .

Alot of people living in there cars and hanging out in the parking lot between the Cracker barrel and the motel . Staff had to call the police to make them move .

Very helping with any problems, especially with cell phone connections, able keep us for another day, close to town, kept plenty breakfast out. Had issues with other best western

People parking in unloading area, hard getting around them with electric chair and honking horn at us!

Breakfast was good, plenty to chose from. Breakfast area was kept clean and refilled as needed with items. Location was okay just off main road behind Cracker Barrel and in a quiet area.

AC unit was a little noisy and only one elevator made for a wait in the morning to go down for breakfast and check out.

Stayed during hurricane Idalia as a shelter. Staff were pleasant, accommodating and professional. . That kind of professionalism is extraordinary during an event that effects their guests as well as themselves, their family and homes. Many kudos for keeping a bright light on during dark times. Thank you.

It was 2 minutes from our home and I needed someplace to go with our 2 dogs not knowing if we were gonna get hit with another Hurricane because my husband was in New York at that time and wasn't there to board up our windows and they were great!! Got me and dogs in last minute and bottom floor! Was perfect!!!!! Totally recommend! They also had a breakfast buffet but never had the chance to try it.

The breakfast was great every morning and the staff was accommodating. We had to extend our stay a few times, as we were relocating, and a hurricane came through while we were there. They ensured our safety and comfort the entire time.