The front desk staff were wonderful and very helpful!

It was not clear to us that the shuttle to/from the airport runs every 30 minutes (although that is what the website says). So when you call them from the airport for pickup, you have to wait until the next scheduled departure time for the shuttle; they don't come and get you when you call. This means you could be waiting 20 - 30 minutes for pickup. If they would tell you how long the wait will be when you call, you might decide to take other transportation rather than waiting for the shuttle.

This is among one of my favourite hotels for overnight, because of its proximity to Miami International Airport, a reliable shuttle with pleasant drivers, and friendly and professional staff. In addition, I like to walk about in the area and choose from a variety of restaurants within walking distance. A few blocks away, you can a clean, organised Target Shop. I enjoy walking to the Target shop. The walk is safe and interesting. The Target is located in a small shopping centre where other interesting shops and conveniences can be found.

Nothing

Great restaurant across the street called “The Catch of the Day “. Outstanding seafood and fun atmosphere. Very helpful workers at the front desk.they answered every question and stored our luggage while we ate and walked around. I will be booking them again. I was very satisfied with all the basics.

Room request was to be closer. We were on floor 2 and 6. Airport pick up was an hour wait after 2 phone calls, not every 15 minutes as advertised. Because of that we took an uber to the port which was cheaper than the $$ one from the hotel.

The breakfast was great.......... lots of choices. The room was cozy, and everything was very clean. Proximity to the airport was fantastic especially if you are overnighting to catch a flight in the morning. The receptionist/host on arrival was exceptional. She even walked me across the road to find some dinner and was extremely informative and knowledgeable about the area. Her choice was above par...... food was scrumptious. Overall, a wonderful experience and for sure this will be my choice stay whenever I am in Miami and need to overnight.

There was nothing to dislike about the place.

The receptionist Marian was so helpful in details about our stay, locations to visit with kids around the area, she took the time to explain about parks nearby woth kids and the shuttle services offered. The shuttle driver was also kind enough to help us with our luggage and was patient to wait for us while we settle.

The breakfast timing should be atleast till 10:00 AM. Should have given some instructions on how to use the washer dryer in the laundry room and AC in the hotel room.

This is among my favourite choice for overnight in Miami, less than 10 minutes drive from the airport. I like the lobby. The front desk staff are pleasant, efficient and professional. There are many nice restaurants within the immediate vicinity, and if you like walking, you will find a small plaza about 25 minutes away, with a neat Target Store. If you want to elevate your experience, try a suite.

Missing the 9am shuttle. I am not sure if my watch is 5 minutes slow.

Comfortable and clean, good night’s sleep, Spacious room, easy access to Points of interest.

Could have had better tea facilities and breakfast but I understand renovations were taking place.

The breakfast could have been better. Fruit was limited as well as YUGurT. There was only 2 types of coffee, Decaf & BOLD. No medium coffee

Staff were friendly & the room was good with a fredge, but no Microwave. Again, the breakfast could have more variety. The room was great, as swell as the shower. The Shuttle drivers were the best.

Room, breakfast, cleanliness, quietness. Hotel staff was very friendly.

It may just be because of the time we checked in, but there was only one desk clerk available and line was quite long. Some could have helped out just until the line was handled. Once it was our turn, Karen was very friendly and efficient and apologetic for the wait.

I loved when I checked in. Quick and easy. She gave me a corner room that was perfect! Free washer and dryer on my floor. I just came back from a cruise and so glad I did not pay $15 for them to wash my clothes. Shuttle to the airport, no charge.. I even went on ahead and signed up for a Marriott number bc from now on, all things Marriott when traveling. Oh, I had my own soap to shower but they have it installed in the shower.. I tried the hotel’s, I slept so hard bc of the lavender in it!

No complaints!