The gentleman at check in was great. He is always very friendly helpful, I wish I knew his name.

I left and went to the casino. When I went to shower the next morning there were no towels in my room. I went to the front desk and the lady down there, was on some social media app laughing at whatever it was. I had to say excuse me to get her attention. She told me I should have checked to make sure there was towels the night before because now she was gonna have to take them from a different room and it was an inconvenience, she shouldn’t have to do that, it was the other shifts responsibility to take care of that. I told her I just needed the towels because showering without was a problem and it wasn’t my fault.

The location was great. The person working at the front desk named Happy was really good at trying to make everything comfortable. The price of the room was good.

I was disappointed that this is supposed to be a Best Western, and the facility does not have cable. Also, due to the weather there was no cleaning staff which was understandable. There is something wrong with the elevator. At one point, it stopped working, and the person at the front desk had to do something to get it back working. There was a shortage of available towels, and the hotel did not have a lot of guests.

The big hotels were nice but over priced. Best Western was perfect for what my friends and I needed. Great price and very comfortable. The overnight attendant was very helpful and understanding with my midnight arrival. I hope he gets recognized for his work ethic in pleasing BW and its residents

Remote control batteries 🔋 were not good

Staff were friendly. Room was clean and comfortable. Requested a first floor room-request was honored. WiFi signal strength was strong and worked fine throughout our stay. Was glad that breakfast was offered as other properties do not offer it and what was offered was pretty good. Will book here again.

Toilet in our room (113) ran constantly due to there being a hole in the float that did not allow it to cut off. We kept the door closed as to not hear it. Was not allowed to take breakfast to room. Pool is not open. A little expensive, however, for the cleanliness and comfort I’ll gladly pay it again.

Room was great. Bed was comfortable. Location was great. Staff was friendly. Breakfast was good. Price was excellent! Best room for the money we have spent in a long time. Room was cool when we walked in and that was great!

I have contacts and there was no sink stopper. I used a bath cloth. That is the only thing I can think of that “I didn’t like”.

All went well and the check in staff lady was nice!

the side doors not locked, safety issue in hallways. my room door was lockable so i was fine.

I really enjoyed your property it was a good location to where I was going and the shower was to die for I love a good hot shower and your water was extremely hot and I loved it every minute thank you so much not many practice have good hot water yeah I'll get a a+ and the staff was amazing

Everything was clean and comfortable.

The breakfast could have had more choices and no one to clean my room when I was staying over. Shortage of staff but still the lady at the front desk was very nice and everything else clean and comfortable. Will definitely be back

Place was very clean, beds were comfy

Girl at front was not very friendly, at check in didn't give me any info just checked in, at breakfast she said good morning to only the black people, breakfast had biscuit and gravy and it was very cold. Pool was absolutely disgusting(have picture).

I like the fact that the hotel was close to a location I needed to be near.

I was upset that the breakfast was not good as promised. The breakfast staff informed us that they did not have eggs, sausage, or butter and limited fruit which was a disappointment.