Breakfast was good; a lot of options and very convenient. Given I was doing the Ironman Lake Placid on Sunday my breakfast was key. So that worked out very well. Also, all the staff were super friendly and helpful.

Only downside to trip was that I wasted $1,200 on an extra room that I didn't end up using. It wasn't Best Western's fault but I wish I pursued other options so that I could have at least saved some of that $1,200.

Pool, staff bfast

Apparently we were put in a disabled person room. The light switches were too low and are two and a half year old was able to turn them on and off. The door handles were the kinds that she was able to open and close. And worst of all she was able to open the door to the hallway; even though she couldn't get out she could open it if she needed to and throw things out there or talk to people or whatever. I'm not sure why we were given that room because we are not disabled.

Room was clean. Beds were comfortable. Relatively close (about 25min) from Whiteface mountain and very close to Sarnac city center (<5min drive)

No elevators, so if you need to get luggage to 2nd floor and you have a lot - could be tough. Parking lot was almost full for 2 nights we were staying.

Peaceful, very peaceful! Everything worked and I was able to park my vehicle right outside my window which was a huge plus for me!

The mattress was a little soft for me, but I also use an extra firm.

Nice room, great location.

I think the outside could use some TLC. Upon arrival we thought it wasn’t going to be nice inside because the outside looked old and dirty. But once inside it was nice and clean.

It was a good location to the town. It was comfortable and the staff was friendly and helpful.

The pool water could have been warmer. The room was nice & warm but the water was too cold.

Location was fine. I do have an issue with Booking.com though! I put a note on my reserrvation that I am an AARP member and asked about discount. Nothing was answered. When I arrived at Best Western, I asked once again about the AARP discount and was told because I booked through Booking.com, he could not extend the discount I would have gotten had I booked directly with the hotel. Last time I will use booking.com.

See comment above about Booking.com

Good location, clean and comfortable. Fire pit outside was a nice touch, had a campy feeling and we met some other guests. Pretty view of pond and lake from outside

The room was a good size, staff was friendly and accomodating.

Friendly staff, great location, clean, has laundry machine, rich breakfast, free parking.

No twin beds, so although I ordered room for 4, I had to pay for additional 3rd bed for my children. The hotel didn't respond to the booking chat. They claim they don't always get it.