Location was excellent. Easy walking. We never used the car at all.

The bar area was cold with the air conditioning. Not necessary in October! Not cosy - shame as it could be so much better. Change the bar as it is hidden and get a good bar person that sells the area. It is a large area & could be changed around to maximise its usage. I work in hospitality and the bar had no one using it whilst we were there. Keep the clients in as much as possible.

The hotel is situated in a beautiful setting, we loved sitting on our balcony looking at the lake. The staff are lovely, particularly all the receptionists who were extremely helpful and friendly. Thank you, we will definitely be returning 😊 ☺️

The pool was freezing so I was disappointed it wasn't heated. If in the future, you decide to heat it - that would fantastic!

Very comfortable hotel, ideally positioned an easy waterfront stroll from the centre of Bardolino, yet very quiet and secluded. Staff could not have been more friendly and helpful, even when flight delays meant we checked in at 2-00am! Excellent breakfasts, room kept meticulously clean. Would not hesitate to recommend.

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My experience was absolutely amazing. Very friendly hotel employees helped me to enjoy the stay - by providing tips on where to go, recommending winery and a shopping mall, ordering taxies and booking spa in the hotel from the same chain. I felt taken care of. Location is 5 mins from the centre, which is important, because the whole life is focused there. And you can see the lake from the window when enjoying great food or from your room if you booked the one with a view. I am looking forward to coming back again!

The room (309) was smazing. Loved the pool area and staff (Erika) were great and friendly.

I’m struggling to think

Breakfast superb. Staff especially Elke and Guilia superb and very very helpful. Disappointed that the lake view was only from a corner window and no balcony....this wasnt what i expected after paying a supplement,

No balcony

Room was lovely, but the window was small

Breakfast disappointing as it seemed if hot stuff was rationed and bacon cooked again.

Room nicely sized with a view of the lake but no chair to sit in, only the bed. Good bathroom and shower. Hotel adjacent to the lake with an easy walk to the town.

A chair to sit on in the bedroom.

it was a bit out of the main centre town and therefore so quiet . U liked that it was right on the lake and I could lake swim. The pool area perfect.As for the staff they were all wonderful ... some of the most helpful and welcoming that I have experienced on this month long trip in Europe. The room was comfortable and well set up

the wifi wasn't great but I suspect it is Bardolino issue vs a hotel issue as my phone with roaming wasnt much better

well located with allocated parking. traveling with small children, the pool was also a big attraction for us. breakfast was great and Elke on the reception was very friendly and professional

nothing, everything was good