I enjoyed most aspects of my stay. The bed was very comfortable and one of the best I have ever used. The towels were of high quality and very nice. The foot slipper was comfortable and nice. The bathroom was nice and amazing. The room furniture was good and so clean. The drinking water provided daily in the room are of very high quality and are amazing. The design and decoration of the hotel, starting from the entrance and looping around, are beautiful and well-designed. Thank you for everything.

Housekeeping services may not always be available sometime at night. I was informed by the reception that an extra fee is required for such services when I inquired about it. However, they were able to provide the service without any additional cost.

The location was very nice and close to downtown 👌

The first day, the reception guy was not nice 😕

Super nice and helpful staff. Very good location (we were commuting by car). Exceptional and clean spa and gym )) Soundproof rooms especially valuable being next to the train station. Good room cleaning service! And exceptional coffee at the bistro. Professional extra massage service 👌🏽

n/a

Beautiful modern hotel. Large rooms with modern large bathroom and big windows. Very comfortable bed. Nice line. Very fresh & clean. Nicely decorated

Suitable for people with cars as a little out of main town. Food available a bit limited. Tea & coffee in room but felt a bit cheap. Example paper cups, cheap coffee sachet , no milk. The hotel standard is 4 star overall but the tea / coffee felt 2 star.

Nice place with great modern design, a very good breakfast and fantastic restaurant for dinner. The staff is very attentive and professional. The convenient location with a free parking makes it easy to explore the area by car.

Check in, Kommunikation an der Rezeption

Not a lot of variety for the buffet breakfast.

Staff were generally friendly. The guys at the restaurant were exceptionally lovely and polite with us. There were one or two who were not as friendly to us. We were a group of black people so felt uncomfortable when were so those select few staff being nice to other race but us regardless of how hard we tried. But generally most are lovely.

Considering that we wanted to be close to the airport, this was the best option who met our inquiries . Comfy. clean and specious room, modern with different automated functions. Also the hotel personnel was nice. Definitely will chose again this hotel, if we`ll be back in Bergamo.

nothing to be mentioned

Le Terre restaurant made our day. The food tasted and looked amazing. Our compliments to the Chef and to everyone working at the restaurant. The rooms were clean. The bed was very comfortable. Reception staff were hepful.

Breakfast was very good and there was cold and hot food. The location was uncomfortable as the trains are not working to that place but buses are ok and stops very the hotel. The spa was great.

Nothing.