Location is exceptionally great (very close to the Piazza). Room service was perfect, and the concierge was very helpful. The room was clean and spacy, with comfortable furnishings.

Room decor was unusual and not very much to our taste (the red-and-black color scheme was too aggressive, making it difficult to relax in the evening).

Central but relatively quiet location (off season) with a breakfast very worth booking and extremely helpful staff. Comfortable bed, room size is ok and good housekeeping service. The central location in the middle of Bologna is really the best of it all.

It‘s a very old house with charm but badly sound insulated old, big windows. If people talk loud on the street or laugh/scream/sing during the night, there’s a high chance you’ll wake up. If not the city cleaning service emptying recycling glass in front of the street at 2 am will surely wake you up. So if you happen to have light sleep, I recommend you asking for a room facing to the back of the house.

Excellent location in the historic part of the city meant we had no use of any other transport system than two legs each. We expected quirky decor and were not disappointed, our room being colourful and fun with graphics on all the walls. Bathroom was clean and with a bath and shower and breakfast was excellent with choices for all nationalities as far as I could see. Excellent coffee is always a barometer IMO and here it was freshly made and strong - just how I like it.

Offhand I can't think of anything I didn't like. Staff were all friendly, knowledgeable and spoke good English so no complaints there either.

The breakfast was generous and excellent. Staff at hotel were consistently pleasant, welcoming and helpful. Accommodations were bright clean and spacious. The location was perfect for old town and touristy area. Some incredible restaurants within a few blocks of you door. Heat worked well. We were there in mid November. It was about a 20 minute walk from the train station or a 5-10 minute taxi ride.

The shower stall was a bit tight and it was tough to get really hot water. The actual drain in the shower probably needs to be plunged as the water fills up in the bottom so showers must be short. Possibly if the water did not accumulate in the bottom of the stall a longer shower might get hotter. This was not a deal breaker at all as it was not a cold shower merely warm and the room was nice and warm.

We arrived around 08.30 and they took our luggage into storage until the apartment was ready, then took our number to tell us when the apartment was ready so we could have an afternoon snooze. Daily cleaning was excellent and complimentary prosecco and water was a good send. Very large selection of food to choose from for breakfast, freshly baked croissants were our choice and fresh fruit with yoghurt or a cooked breakfast.

Would've liked the Aircon to be allowed on lower settings as it was very hot the week we stayed, but it was still very refreshing on entering the apartment

The location of the hotel was excellent, just a few minutes walk from the main square. We were fortunate to have booked the apartment in a separate building a short walk from the main hotel and this was quite adequate in terms of size. We could not praise the reception staff enough. They were most friendly and answered any queries that we had. My wife had the misfortune of having had her passport and credit cards stolen on our day trip to Florence and the staff were most helpful in informing us where to find the British Consulate.

Nothing to note

My husband and two teenage children absolutely loved this hotel. The staff were so friendly and welcoming. The hotel was quirkily decorated (and in the heat of July, we appreciated the air con and the cold water machine). The breakfast was amazing, a huge range of quality food on offer, including fresh fruit, nuts and seeds and omelettes cooked to order. My daughter is coeliac and there was a dedicated basket of individually wrapped gluten free bread, cakes and biscuits for her. The location was perfect for us, minutes from Piazza Maggiore. Thank you, would definitely recommend this hotel.

The location of the hotel is perfect for exploring Bologna. We were able to walk to everything during our 5 day visit. And we were pleasantly surprised by the breakfast! It had an extensive selection and I can’t imagine anyone would have been disappointed by the options…there was definitely something for every taste.

Our only disappointment was the noise from outside. Our rooms faced the street which at first seemed very appealing but we soon realized a lot goes on in that street during the late night and early morning. I would suggest asking for a quiet room at check in.

The breakfast was amazing, had a LOT of variety. The location was priceless, less than 1 minute walk from the Piazza Maggiore. The staff were great, I requested a parking option for my car and despite me arriving a little early and the parking being full, i just had to wait about 5 minutes until it was made free and a member of the staff personally showed me to the spot. Every single member of the staff were extremely helpful and kind with any request, even for restaurants and tips about the city. (which can't be said for other hotels in Italy during this travel...)

The TV was not connected to the wi-fi network, so I couldn't watch netflix/youtube, but it's such a small detail ... doesn't really dent the great points :)

Rooms were good, they are all different and have quirky paint schemes and are pretty cool. The bathrooms were a good size and the elevators were a good size as well. The location is very close to all the markets and restaurants which is excellent.

Our TV didn't work. We were offered a change out but at 10pm I didn't bother. The car parking in Bologna is a "mission". There are a lot of things to be aware of ie. blue and red parking places, electric car parking and driving in ZTL zones. It would help to have a "Do's and Don'ts" section explaining this some place.