My partner and I brought two of her grandchildren to Gardaland. I'm still waiting for my own granddaughter or grandson, but we’ll bring her or him one day too. The hotel is such that the younger of two grandchildren actually thought they were already in Gardaland. :) They thoroughly enjoyed the pool with the entertainers.

At least in our Magic Hotel, there are no balconies. And balconies are a good thing. Hobbits don’t build them – quite logically, given their fondness for ground-level architecture – but at Hogwarts, in Pratchett’s stories, and to some extent even in the Croatian tales of Ivana Brlić-Mažuranić, they do appear. Pretentious references aside, this hotel is a magical place for younger children, while we, the older lot, enjoyed the comfortable mattresses beneath… well… whatever it was that loomed above our heads.

We thoroughly enjoyed the amenities the resort had on offer. The swimming pool was large (not sure why we had to wear head caps in the pool) and the cost of purchasing one poolside was a bit extreme. The resort had a really good restaurant and meals were of generous portions. The themed rooms were a hit with the kids and were clean and in good condition. The car park was large, safe and easily accessible.

We had some issues booking tickets online for the Gardaland theme park, given we were staying at the official resort I would have thought the resort reception/ office would have been able to assist in selling us tickets. This was not the case and staff didn’t show much empathy when I explained our issues in not being able to access our Australian mobile number (we only had WhatsApp). I eventually bought tickets for the theme park online but feel the resort should offer this service for guests who are computer illiterate or are unable to access an overseas mobile service. Maybe the theme park could enable consumers to purchase and access theme park tickets via WhatsApp or allow confirmation via email.

This hotel is absolutely amazing! We stayed in the Enchanted Forrest room (as we extended our stay). My daughter loved it and the rooms are indeed special. The kids really feel the are in a fairy tale. The food was good, the pools was great.

Our enchanted Forrest room was SUPER DUSTY! You could smell the dust while you were laying down in the bed. Absolutely unacceptable! There was dust on the walls, on the table, on the windows, I mean everywhere. I hardly could breath and I had to wipe it out myself. It is such a pity! Also, the service at the pool was horrible, actuallly non existent. The same at the Buffet Restaurant. It is a facility for kids, so please provide the basic service so that the parents când have it easier. They wont bring you anything, no drinks, nothing. It was pretty difficult to leave a child unattended at the table while running to grab a glass of water. This should not happen.

The Gardaland Magic Hotel offered an enchanting experience that delighted our entire family, especially the children. The themed rooms were extraordinary, immersing us in a fantastical world with incredible attention to detail. The mystery riddle and special safe added an exciting interactive element, making our stay memorable and unique. Comfort wasn't sacrificed for style; the rooms were both magical and cozy. The breakfast was impressive, featuring a wide variety of options in generous portions, ensuring everyone in the family started their day satisfied.

The primary drawback of this magical experience was the hefty price tag attached to it. While the unique themed rooms and special features justified the cost for a short stay, it might be too expensive for families considering a longer visit. The high price point could limit the ability to fully enjoy the Gardaland experience over multiple days. Additionally, the novelty of the themed rooms might wear off after a couple of nights, potentially diminishing the value for extended stays.

Its a paradise for children! We have visited the hotel already twice in 2 months and will definitely come again. Rooms are clean and really pretty, there are lots of playgrounds and entertainment for kids, huge parking. And of course it is a stone throw from the gardaland. Awesome!

The price for food (both dinner and breakfast) is quite significant, so not including drinks worth of 1-3 eur in seems a bit petty.

Room was very nice and clean, my daughter was so happy to stay here, nice surroundings and pool. And do not forget to check the safe, now my child want to do that in every hotel, nice surprise. Free Shuttle to Gardaland.

Sunbeds near pool dirty and in bad condition, towels at pool chargable, food was very expensive. I do not understand why are they asking to have Swimming cups in pool, first time

As the bame says magical experience for the kid (and for the parents by the way) Clean room and amazing place like in a fairy tale. We will return every year for the next few for sure untill out child wants it

When you try booking the advertised Tuntankamon restaurant with a program (so your kid can enjoy it) they give you 2 options 7 and 9.30 but noone tells you the the advertised amusement program is only at 7 (however the service and food there were very good so i recommend the restaurant itself)

Very nice hotel, conveniently located and with a nice facilities. Rooms are spacious, clean and nicely designed.

Considering the price of breakfast, the offering and the quality of the would could be slightly better.

The hotel is nice, and the children liked it. It feels like it's straight out of a fairy tale.

The staff at the pool were aggressive. I understand that they have rules against jumping into the pool, but they approached us with an aggressive attitude and warned that if the children jumped again, we would have to leave. It was quite stressful for the children, especially since we have stayed in similar places before and never encountered such behavior.

Nicely theme decorated, comfortable enough

WiFi signal was important for us and one of the reasons for selecting the hotel but we had a lot of problems with effective and efficient WiFi signal from the hotel, particularly from Gardaland Magic Hotel. Staff were mostly good and helpful. More Taxi service, regular availability would have been more helpful as had to wait around long times for hotel taxis. Quite remote.. Couldn’t easily walk to local amenities eg. shopping.. eating out.. A free bus, service or something would have been helpful to these parts too. But as it was would have to have caught buses from different places etc. maybe hire a car if want to easily travel around.