Pietro is a born host, kind but not overbearing; he makes you immediately feel like you’re visiting your favorite Italian uncle who just so happens to have a beautiful palazzo. We stayed in 4 different properties on our trip to Tuscany and Palazzo Pacini was our favorite. We highly recommend “The Dutchess” room. Waking up to that view everyday was just magical. The layout of Colle di Val d’Elsa is a bit different than many other Tuscan towns, quite long and narrow, but the scenery is beautiful.

The only complaint we had was quite minor - the water temperature tends to fluctuate when you’re in the shower. Never so bad that you can’t shower, but a little annoying.

The breakfast offered a good variety of choice, fresh and well presented. The lady who worked in the kitchen (for hot breakfasts and setting out/ clearing away), was happy and efficient. The location within the old city walls was excellent, although one could not park in the street, the free car parking was only 8 minutes away. Being in the town, proximity to restaurants and bars was first class. Not a busy place, so strolling through town one did not have to negotiate traffic. All staff including the owner, were delightful and helpful.

Nothing we didn't like although, the ability to make a brew in ones room, would have been a simple treat.

A short but wonderful stay at Palazzo Pacini! Pietro was so warm and welcoming to us. They responded to our questions very quickly and provided us with a delicious buffet style breakfast that we were able to enjoy on the patio overlooking a Tuscan hillside. The room was very large and spacious, as was the bed and shower (both huge!). Everything was clean and well maintained. The hotel is located in the quaint little town of Colle Val d’Elsa which is only a 30 minutes from Siena and 1 hour from Florence. We would have been happy to stay longer!

Everything was perfect!

A beautiful Palazzo which provides a haven from the heat. The rooms are an oasis of calm and wonderfully cool without the noise and dry air caused by air conditioners. The bed was so comfortable. Breakfast was excellent with a variety of juices, cereals, fruit and pastries and fluffy omelettes. All served on a terrace overlooking the weren’t garden and distant views. The welcome to the Palazzo is warm and inviting. It was our second time here and we will visit again when in that area of Italy.

Absolutely nothing

The room was huge and beautifully decorated, with a very comfortable bed too. We had everything on our doorstep and the views were incredible! The hosts at the palazzo were very kind and answered all my queries before arriving and during our stay. Recommending restaurants and wine tours etc. I let them know I was vegan and was kindly given a vegan croissant for breakfast. The village itself is so charming, full of good restaurants and shops. Would absolutely recommend a stay there.

Beautiful room with fantastic view over the countryside. The family were very welcoming and the palazzo was incredibly well kept. Breakfast was self service with meats, cheese, yoghurt, granola, freshly made pancakes and a choice of omelette, scrambled or fried eggs which was delicious. We really enjoyed our stay at palazzo Pacini. There was also water left in the fridge in the room.

I missed having a kettle in the room for tea or coffee before retiring.

A beautiful property with amazing views. Our room was spacious and spotless. Pietro and Eni are kind and attend to every detail. Breakfasts on the terrace were plentiful and outstanding. (Eggs cooked to order!) it is located in a small town that is not right in the middle of a touristy area -but a great central location to explore the Tuscan countryside.

Nothing

It’s located in a small Tuscan town between Florence and Siena. Very charming. Property has magnificent view of Tuscan countryside that we enjoyed from our bedroom and from the breakfast area. You can relax by the fountain and smell jasmine in the garden. Very attentive owners and staff. Exceptional breakfast!!!

I do not have any dislikes about the property

This in a beautiful area of Tuscany. The town is a typical medieval town perched on top of a hill, narrow cobblestone streets and old stone buildings. Loved this location. The staff was excellent especially the young lady in the reception who drove with us to the car parking area!!!

We didn't spend enough time here to explore the town. A two night or more stay is necessary.

Palazzo Pacini was our favourite place to stay while in Tuscany. We arrived after 9pm because of flight delay. Owner called and was ready to wait us. He was very welcoming and kind, showed parking area (5min walk from the hotel, public and free) and gave a lift back to the hotel. Room was spacious and very clean. Loved the area around the hotel, had very good pizza across the street. Breakfast was delicious. Loved everything.