I stayed at this hotel because it was close to Florence Airport (15 mins walking). To access both the building and your room you need to use a dedicated app. There is a staff member downstairs who works at the bar, but they aren't a receptionist. To communicate with the property, in case of needs, you have to message them via WhatsApp. The room was simple but comfortable. It was equipped with a double bed with night stands, a cloth rack with drawers (no closet), a safe, a desk with a kettle and complimentary tea/coffee, a chair, and an ensuite bathroom with a window. The room had also a big private balcony. The blowdrier in my bathroom didn't work, but as soon as I messaged the online receptionist on WhatsApp, I got a new one provided. The hotel is small but cozy. At the ground floor there are the lobby and a small bar. There's also an elevator. Close to the hotel, there are a couple of small restaurants and bars for breakfast and lunch. Within 10 mins walking, there are also a post office, tobacco stores, a grocery store, and several bus stops to reach the city center (15 mins by bus).

The app system for opening the entrance and the room door with your mobile are a bit tricky to set. After you reserve your room, they provide you an emergency number you can call in case of need outside of the working hours of the WhatsApp receptionist, but it's still dependent on you having signal on your mobile. I arrived ar the hotel at around 1am. It was raining very heavily and, probably because the mobile screen was wet, I couldn't open the entrance door. Luckily, some guests were just going out to smoke in that very moment, so I could access the building without any problem. Otherwise, it would be an issue to make the phone call to the emergency number since my phone wasn't responding to my input.

We loved everything about Hotel Franchi. It is perfectly situated to prepare for a morning airport departure or to rest after a late arrival. Just a couple of blocks walk from the tram station. The staff is kind and gracious, and it was wonderful to grab a quick dinner right at the hotel after our arrival. Breakfast options are also excellent. The rooms have been recently refurbished and the design aesthetic is clean and modern. You can hop on the tram and be right within the center of Florence within a half hour. The excellent Bivio restaurant is just around the block. We will definitely stay here again!

Everything was great.

* Close to FLR - 5 minutes by shuttle * Has small cafe open till 11pm * Helpful staff * Elevator * All digital entry * Decent size room with balcony and window that opens * Shutters to keep light/sun out * Comfortable bed/pillows * Adequate size bathroom * Good towels * Fast hot water in shower * Good climate controls * Nice amenities * Full length mirror * Two bedside tables with accessible plugs

* Despite thick walls, can hear neighbors and anyone in the hallway * Shuttle service is good but costs €15 for 5 minute ride

The moment I walked in I knew this was going to be a pleasant stay. Everything is exactly as posted on the website. Dario’s professionalism and kindness made my stay even more pleasant. The soft lights and decor were very welcoming. Conveniently located near the airport, tram and bus stop so a taxi isn’t necessary to see Florence. The shuttle service to the airport was on time, 3 minute ride and only 15 euros. Make sure you reserve the night before. The light dinner menu was nice, seeing that I was too tired to go out. Clean, comfortable and spacious room. It’s in a residential, school area which is perfect for a stop over, good sleep and a short visit. I’ll definitely be staying again!!! Thank you Dario and staff, keep up the good work!!

Nothing

Fabulous stay, really well appointed for Florence airport and the short tram ride into the City Centre. The hotel was very clean and the staff were tremendous. We were greeted on arrival by a very pleasant lady and breakfast was prepared and served to us by a second lady member of staff. Nothing was too much trouble for them and the owner, Francesco, who also gets involved with the operations at the hotel was the perfect gentleman. He even came to wish us a safe journey home when we departed. I would definitely recommend this hotel.

The room was spacious, well furnished, clean and the beds comfortable. A kettle and coffee were an appreciated bonus, as was the complimentary water. Position very handy for the airport and motorway connections.

The bathroom had a weird quirk: big room, but really tiny shower (could have easily be made bigger in the same room configuration). Parking is first-come first served, apparently, and we ended up parking in the street, but it is almost traffic-free so no big deal.

Hotel Frenchi exceeded my expectations. I glad I booked this hotel as it is such beautiful boutique hotel right near the Florence airport. From the time I arrived early I was warmly welcomed and check in was a breeze. I came in early way before checkin time, the hotel offered to store my bags until my room was ready. I was offered a cappuccino and help with the electronic checkin. The food was delicious. For a ride into the city centre, the tram 🚊 station is right around the corner and is few minutes into the city centre. For my early morning flight, a shuttle was arranged to take me to the airport. Highly recommend!

The location is great, close to the airport and convenient shuttle to get back to the airport after your stay for a reasonable price. Even when you have to leave during the night to due early departure.

Not very many food choices in the “restaurant”. We were unable to go out and have dinner somewhere in town due to health/ mobility reasons. The same person that is the receptionist is the bartender and cook… food was okay but felt as if it was heated in the microwave. Important: there is a step down area on the outside patio which is not noticeable and there is no warning. I have mobility issues and almost fell to the ground when walking to that area. Thankfully no major injuries but this needs to be addressed to stop future accidents.

The remote check in was a little confusing but fortunately an employee was there to help. The lobby was really comfortable and attractive. It was easy to get a nice cocktail and they had food. The employees were very nice. It was very convenient to stay before our flight out of Florence. It’s not as convenient for visiting the museums and monuments. Stay in the city center for that type of experience.

I felt the room was a little bit too expensive for how small and basic it was. However the hard surfaces did seem like they would be easy to keep clean and free of pests which is a priority.

Door key process is a bit complicated.