We liked our room with this little secluded garden (with plastic grass, but it is as good as real grass). It is right at the beach. The room is very small, but it is OK. It has a small fridge and in the hall is a coffee machine. Since there is a fridge, it would be nice to have two plates and some cutlery, so bring your own, if that is important.

The check-in seems to be a real estate agency somewhere in the pedestrian area of the city. The agency is probably serving 50 other apartments, so you may have to wait in a queue and are also bound to limited opening hours. If you arrive by car, it's a real nuisance, it takes time to park and to walk there. Moreover, it was never entirely clear on how parking spots are allocated and to whom. I felt that when I booked it, it said "free parking at accommodation" and when I arrived, it was 20 Euros per day somewhere else in the city. But I didn't take a screenshot at booking time, so I can't say that for sure any more. Communication before check-in was also an issue, messages on booking weren't responded to.

We went out for breakfast as it was cheaper.

The garden could have been cleaner. It was a beautiful space and we loved it but it was dirty and unkempt in comparison to the room and bathroom which were great! Communication could have been better as we sent messages that went unanswered. Staff in the office were very friendly and helpful.

The location of the room was exceptional. Couldn't ask for anything better. No view, but considering it is seconds from the beach, we didn't spend much time in the room other than to sleep and change. It was huge and had two separate rooms, which was great when one person wanted to nap and the other wanted to stay awake. Ceilings were high, AC worked, it was quiet, lots of towels, mostly clean (marble floor always feels dirty to me, so I wore socks or sandals the whole time). Very close to the main piazza (literally a 1 minute walk) so you were surrounded by food and shopping, but far away enough you didn't hear any of it when you wanted to turn in for the night. I am a light sleeper and didn't use my heavy duty earplugs. Staff was nice, there were some beach items you could borrow, and everyone was eager to help. 10/10 would stay here again!

- The check in/check our procedure was annoying and long winded. You had to go to a different location, which is not easy to find, and doesn't open until 9/930am, so if you have a train to catch on your last day, keep this in mind as you will have to attend this other location to check out/drop the key off during opening hours. - Our TV in the bedroom wasn't working and when we mentioned it, they said they'd send someone to check, but it was never fixed. - The shower door was broken and didn't close properly, which again we mentioned to them and it was never fixed, so the bathroom was constantly wet. - Wifi went down every few hours or so, but then it would come back after about 15 minutes.

It was near a beach and there were plenty of restaurants in the area. The room was clean and had towels and a working tv.

I was checking in later than check in time- 7:30 or so- and I could not find the office where my keys were. There was nobody to respond to my messages after hours. I had to get help from an inn keeper near the office. I think the street number was missing from the address they sent me, but also the name of the office was called something different from the name of this inn. Please send a picture of the office next time. I walked around for a long time with my stuff before I could actually get in my room. Also, the middle door was very difficult to unlock. I spent 10 minutes trying to unlock it while wet from the swimming. You cannot get natural light unless you open window entirely.

Very clean, one step away from the beach, mini fridge in the room, lots of clean towels

To have the free breakfast included you need to walk about 10 minutes to the location also the coffee machine on the hallway was old and we struggled to use it

The house is right at the beach, so location is excellent. We had the room with garden, which was shady, quiet and really private. The room was extremely quiet at night and we could park our car well at the house. The room was a bit small, but why would you stay in the room for long? (I assume the rooms without garden are bigger)

I would appreciate, if the other guests took better care of the coffee machine in the hall, don't jam it with used capsules and pour waste water away... maybe too much to ask for?

This was an excellent location close to the beach and the town square with a quaint park and everything within walking distance. It had something for everyone in my family young adults to grandparents.

Uncomfortable matteresses

We arrived early and were offered a different room which was ready so we could check in,leave our bags and take advantage of the good weather for a full afternoons walk .Location great to visit Cinque Terra villages by train.

Good location (near the beach and ferry), room was simple and clean

That room key was given in different location, we agreed to take key by 12:30 and arrived but apparently to wrong address, called staff but they didn’t say that location is 3 min away and maybe we could manage there too if they would wait. So ended up waiting 3 hours before checking in. did not reply to booking messages (one too late reply)

Excellent location, good breakfast. Very clean

Very close to the church bells which ring all night! Not much natural light in the room.