The classic triple room was a good resting spot for one evening. Beds were comfortable, location was central and the noise levels were low. It's a basic room without frills, clean and the floor offers a central sitting room and terrace, which we didn't use due to rain. Communication was decent and the host greeted us on arrival. It's a good place to store your things while exploring all the town has to offer. Not a place where you'll want to linger in the room. Price was right for the room.

There were small details that made me rate this a good not excellent stay. Stains on the washcloths - but there were washcloths as well as extra hand towels (always appreciated). We were asked to check out at 10, when the listing says 10:30. Breakfast is listed as optional - but is not offered as an option. Again, no deal breakers - the property itself is clean and comfortable. While short on ambience, our classic triple room was great for an overnight where you spend most of your time sleeping or out on the town anyway.

Piero was very kind and allowed us to leave our luggage in the morning. The location could not be better and were given a map with main sites highlighted. The room and bathroom were super clean. The shower was great and the large bed really comfortable. We got a little warm in the night and could not find a remote control for the airconditioning. I also did not know where the terrace was located. No big deal as we were out all day and all evening. There were some Englush language chanels available on the t.v.We absolutely loved our stay and would definitely stay here again . Thanks so much for an easy pleasant experience

Central location. This property is not a hotel and should be considered more as an airbnb so don’t expect the amenities of a hotel (the price reflects this!) We contacted the owner prior to arriving and we were able to check in early at 11:30 when we arrived. He then advised where we could park our car for free and gave us a map to find the parking (he said it was safe). It was about a 12 minute walk from the accommodation. You can literally only dropped your bags at the hotel and are not able to park for more than 5 minutes so be aware if this! It’s clean and our family room/s was very spacious. Great value for money and would recommend!

Due to the central location, we did experience a bit of street noise.

The rooms were comfortable and very nice decorated.All the building was very nice decorated.The location is perfect, five minutes walk to everything.

Inside the building was very cold because of the humidity and not so much because of the real cold .We asked the control of the air condition but they said it was only for the summer .So there was not heating in the structure.We could pay more the price of the room having warm. We rent a studio of 2 bedrooms .But to go to the bathroom you should pass through the bedroom of the others .So it was very very uncomfortable.

I really liked the location. La Terrazza was very clean and nicely appointed. And the terrazza was lovely; we enjoyed a nightcap and a lovely chat one evening. The ambiance makes you feel as if you are in your own villa.

Our room was supposed to have a fridge and we were told it had broken and not been replaced. The TV remote batteries were dead and since there is no onsite staff we couldn’t get replacements.

Lovely BnB style hotel in Lucca. Everything was great and staff were lovely. Sadly the terrace was locked and don’t think there was a key. Also the room was an interconnecting one and of course it was locked but meant I could hear the people next door and they could hear me.

Access to then terrace would’ve been lovely.

We got a room for 3 people but it was, in fact, two large rooms connected and 1 badroom. The rooms were very stylish and clean. Good beds. The view of the gate added to the atmosphere. The house has a great living room with cozy places to sit. The rooms had coffee makers with excellent coffee. Well situated. Highly recommended.

The shower unfortunately had very difficult doors to close. But this is a small point that didn't prevent us from enjoying the place.

Location was exactly what we wanted, right inside the walled city. The shower room/toilet was beautifully clean, with excellent walk-in shower cubicle.

On arrival, the landlord Piero said that he would not provide breakfast; we had hoped to be served breakfast on the terrace each morning. The bedroom was long but a little narrow, so the bed took up most of the width of the bedroom; we felt we had to walk around the bed all the time to get to the shower room/toilet.

A beautiful property in an excellent location right next to Porta San Gervasio and Villa Bottini in the centro storico of Lucca. The reception area and rooms are well furnished and have an opulent feel. One of our rooms had a view of Porta San Gervasio. The ZTL starts just past the hotel so you can safely drive right to the front door (from Porta Elisa) to drop off your baggage without a permit. There's a large terrace as part of the common area overlooking the grounds of the Villa Bottini. We hope to return in the summer to enjoy that terrace!

The only fault I could find with the hotel was that the WiFi signal was very weak in the rooms. It only worked in the common area.

Friendly host made arriving and check in easy. He also had good travel recommendations and showed us a map of the area with highlights to see on our short stay. Free parking a short walk away was great. Comfortable room.