Amazing location with Duomo just around the corner. Great AC in the room that helped escape August heat. Nice breakfast with very good coffee.

Water pressure in the room was a bit weak but I guess that's understandable for a high floor in the old building. At my arrival I was not warned that a key to the room should be handed over on reception every time you leave the hotel, so I took off the key chain, as it was very heavy to carry around. That was not met warmly by a receptionist who was working later and from whom I found out that I have to hand over the key. Please either inform about your policy at check-in or don't be sour with your guests when they don't want to carry a massive key chain.

The hotel was very easy to find with the directions provided by the management. 3-5 minutes walk from the metro with luggage. Location was fantastic. You're basically staying at the Duomo. I had the expectation of an older building and single room being small so this was not an issue. The 14ft ceilings helped make it feel larger. Bathroom was fine and decent size, though larger framed people may struggle in the small-ish shower unit. What was a very pleasant surprise was the breakfast served each morning. Full hot (sausage, bacon, eggs) and continental options, beautiful coffee made upon request. That was unexpected and definitely exceeded expectations. If you're an early riser, take advantage as not many open local options prior to 9am on weekends.

The mattress of my bed needed replacing, one side had failed resulting in sleeping on a slope. I was tired enough though that this did not adversely affect my sleep. Admittedly, I forgot to raise this to the front desk during my stay. A minor thing, but some venting for the fridge in the wardrobe would be a good idea. As it is, it heats the contents of the in-room safe which sits above.

The hotel is in a great location. 2 mins walk from The Duomo. Tram at front door, eateries everywhere. Staff are most helpful. We have stayed here previously.

Only downside is that the hotel rooms are looking very tired and in need of an upgrade. Our room was quite small, but on a previous occasion we had a very spacious room.

The hotel was about 50 meters to the Piazza for The Duomo and Galleria Victor Emmanuele. Good breakfast. Helpful and friendly staff. 5 minutes walk to Metro. Very clean. Comfortable bed.

Nothing

I loved the excellent location, which made it easy to access nearby attractions and amenities. The staff was incredibly helpful, always going out of their way to assist with any requests or questions. Their friendly and attentive service really made the stay enjoyable and hassle-free.

I recently stayed at this hotel and encountered a couple of issues that could be improved. There were not enough electrical sockets in the room for charging devices. In fact, only one socket was available in the room, while the second one was located in the bathroom, which was quite inconvenient for charging smartphones or other electronics. Additionally, the bed wasn’t very comfortable, which affected my overall rest.

Very close to Duomo and mall. Great restaurants everywhere.

We were in front and it was very loud noises from the outside.

Absolutely amazing location, walk a few metres and you are in front of the Duomo Friendly staff, clean and comfortable rooms Right outside the tram stop so easy connectivity everywhere

The windows aren't sound proof and the hotel is right next to a tram line so there's constant noise of the trams till late

I travelled by myself (30 year old female) and felt so welcome, safe and comfortable! Reception was friendly, amazing location (Duomo a 30metre walk!). Very easy to get the 73 bus from Linate airport to nearby. Never written a review but loved this place. In the perfect location to walk around to the high end shops and then also the lower end (eg Primark). Lots of food options around. The room was small but cosy, the tv had YouTube and you could sign into Amazon/Netflix

Excellent location. Excellent staff - especially the reception staff. Excellent breakfast. By the way, our stay was from 19 - 23 February not 18 - 22 February as you have written so please correct this. The transport which was due to take us from the hotel to the airport (booked through Booking.com) failed to arrive but, thanks to the reception staff, alternative transport was arranged and we were able to arrive in time for our flight.

Rooms fairly basic and compact but adequate and still good value for money right in the centre of Milan.

Excellent location, close to Duomo cathedral. Well connected by metro and tram with their stations are very close to the hotel. Many of Milan attractions are at a walkable distance. Basic and functional hotel. Breakfast is delicious with good varieties. Staff is also helpful and friendly.

The room is small but is ok. The breakfast room is really small but is also ok, especially when you are early. It is not a fancy hotel but is suitable for a practical trip.