The breakfast was excellent with a wide range of foods on offer. The staff were friendly and helpful and we felt at home. Il Tesoro is more of a boutique hotel and is decorated with many excellent Art works of a significant quality, hence the term Sm”ART” Suite in its name. Our room was very quiet. It was a great base to visit the many cultural attractions of Naples including Pompeii.

Being in the centre of the old city was a big plus, but access to the hotel is via steps to its first floor entrance, there is no lift. No view from our window but we were out all day so this didn’t bother us.

Location was very convenient. Staff was excellent and went out of their way to get rooms ready when we arrived early. Also very helpful whenever we needed taxis. One room for our group was fairly small but the second was quite spacious and both were spotless with excellent amenities.

The one unpleasant surprise was that the hotel entrance was not on the ground floor, and there was no elevator. Getting in requires going up two flights of stairs. A person traveling alone with heavy baggage or someone with limited mobility would have been in a very difficult situation. That should be made explicit and clear on the booking.com website so people do not choose a property that is inaccessible to them.

The rooms were spacious and very clean. Good shower, nice toiletries and plenty of towels. The breakfast was lovely, with a good choice and always being replenished. We made use of the communal area to meet up for a drink before heading out. The staff were helpful and friendly.

The entrance is a bit uninviting as there is building work and scaffolding and it was quite tricky to find when we first arrived

The room was very spacious, well-furnished and with a very comfy bed. The breakfast was delicious with fruit, eggs, cheese, bread, cereals, coffee and lots of sweet options. The hotel is modern and chic, with original artworks on the walls. Overall, this is an oasis of calm and cleanliness in the chaotic and decadent centre of Naples.

The street entrance is a bit off-putting and there is no lift. The staff made a lot of noise chatting opposite our door at 7 am!

Lovely rooms in a super central location. Staff were friendly and helpful. Breakfast was simple but available. The bathroom and room were clean and comfortable.

Be aware- despite the name there is no spa! Also, there’s a light in the bathroom that you can’t switch off- it’s a low level lamp but we put the bin in front of it to dull it for sleeping!

The room was very clean and the location was amazing! Marcella was amazing - she provided us with the list of recommendations of what to visit, what to see and where to eat. She recommended us some tours to do as well - and the tour was wonderful! The entire staff members were very friendly and helpful making sure that we enjoy our stay. Even though the reception closes at 4 pm, we could always reach out to staff over WhatsApp for any questions. We enjoyed our stay and the perfect location of this hotel helped us explore Naples more!

Everything was amazing. Marta is a gem. She helped us so many times and even helped my son get me flowers delivered for my birthday while I was here. The rooms are very nice, great bathrooms, quiet, staff is amazing, breakfast was very good. Close to transportation and lots of places to eat. The rail is near by. We walked everywhere. Hopefully we can come back soon. We had a marvelous time for first time European travelers.

Nothing

The street was a wide, commercial street - spacious and orderly in contrast with the narrow and chaotic streets common in the historic district, but the hotel was located between two of the main east-west historic streets so it was a great location from which to explore the old city. Our room was quiet and comfortable. The hotel is several flights of steps up from the street. The room was spacious, as was the bathroom.

The design of our room felt industrial, it was too white and was aesthetically cold. The neighborhood between the train station and the hotel may be intimidating to solo or female pedestrians. I’d suggest using Corso Umberto I if walking to or from the train station.

Rooms are very spacious, very clean with all the amenities needed. Staff is amazing and very helpful, great breakfast if you’d like a break from tradicional italian breakfast. (Don’t be scared by the entrance!)

Bathrooms should have an update. It felt a bit dark too. Not suitable for people with heavy luggage as there are 2 large stairs level to climb. Also on a ZTL zone and parking is a bit challenging (as in all Naples)

The staff was responsive to our questions prior to arrival. Overall we had a good experience with a clean room and welcoming staff when we checked in. They were also helpful in recommending dining options and procuring a taxi to the airport. The location was convenient for walking around the older part of Naples, near tasty gelato, and restaurants. The breakfast offerings were fine, with a good variety of fruit, pastry, and more. Various coffee drinks were also on offer.

Our room was a very tight fit with little space on one side of the bed and a very compact bathroom. It was a bit noisy because our door opened onto the common area where breakfast is served.