Location was amazing! Attendant people were very kind. Great facilities

The walls are quite thin so can definitely hear the next door room which only became a problem halfway through our trip when some new neighbours would have very VERY loud screaming conversations at 1am. Just something to consider :)

The location is excellent

I had read some reviews that said the walls of the rooms at the Palma Hotel were thin and, consequently, noisy at night. Others said that the water pressure was poor, so I had some concerns before our arrival. However, our room was very quiet, the water pressure in the shower was good, with plenty of hot water. Our room was cleaned every day with fresh towels and bed linen. The reception staff were very helpful, and being close to Termini station, the hotel was well situated for us to get around the city. The area around the hotel seemed safe, and there were some good restaurants and cafes nearby.

The pillows could have been more comfortable, but as I am a light sleeper, I find this in a lot of hotels and apartments I stay in. It would also have been better to have a kettle in our room rather than downstairs by the reception, although I understand that in Italy, the 'early morning cuppa' isn't a habit. So, I would invest in a small travel kettle if I visited Rome again.

The location of the property is perfect. You can get everywhere super easy from here. They have a lift which is great of you travel heavy as we did. It is kept mostly clean and they change towels daily but we opted not to. The gentleman running reception is also very nice.

I wish they would offer breakfast but not a huge deal. The beds are not comfortable at all. The walls are super thin so you can hear everything. From people coming and going at all hours of the night to snoring. The floor was quite dirty. We are used to taking off our shoes at the door and walk around in our socks. Our socks were brown and also when we used a towel to clean up a water spill it was so dirty.

The property was amazing, everything clean, near the termini a 5 minute walk and really really safe. We also had a bus that would leave us exactly in front of the building. This bus travelled near to all city attractions so would highly recommend this hotel.

The location, very close to the train station. They provide free luggage storage. 24h reception so we could make the check in earlier.

It was amazing. We got a room on floor 0 (which is wonderful because after whole day of walking, you really have no strength to climb another stairs) with the cutest little balcony that's going onto a little patio and connected with tiniest square in front of the hotel. It's also well secured with many doors. The man at the receptionist is a sweet guy. The cleaning ladies and boys are wonderful. I didn't expect them cleaning EVERY DAY like it happens in better hotels. They were coming and cleaning also on the weekends. All the time. It's surprising and very very nice for a hotel that is so budget friendly. Having a fridge in the room is also very nice. The WiFi situation was confusing. There is a password on the reception, but in the end each part of the hotel has its own WiFi with the password on the little corridor and.... The connection was PERFECT. it was really really lovely place to stay at.

I wish there was a kettle in the room. And the cleaning stuff once unplugged our fridge. Which would be not an issue with just food or drinks in it, but my mom is a travelling diabetic. She had insuline in that fridge that needs to be cooled. So unplugging it without asking is a problem. After that we kept communicating through notes and it never happened again. We just left a note saying please don't touch the cord of the fridge. And the fridge could have been cleaner too.

I really liked that the staff (particularly Zaid) always responded to my questions rapidly through Booking.com. The location was super ... about 3 blocks from the Termini; this is a quiet location with a few restaurants on side streets and on the main street across from the Termini. The Termini is where one can get a train, a Metro, a bus, and a taxi all in one area. Our room was vacuumed daily and we had fresh towels daily (didn't need them always but it was nice). The small refrigerator worked well and was handy. There is a grocery at this end of the Termini on the bottom floor that is full of choices. The room was spacious enough for Europe standards. We could easily walk to the Diocletian baths and Repubblica Metro stop if one enjoys the fresh air and the 7 block walk. I was with my 44 yr old son and he was pleased not only with the location but with the room, too. On our last day, the office (staffed 24 hrs a day) let us store our luggage all day until our flight. We will DEFINITELY stay at the Palma again. Great stay. Thanks.

For me, I would like to see one more electrical outlet as, luckily, I carry a 3 prong Europe extension cord that allows me to charge my phone and my CPAP machine at the same time. However, there is an electrical outlet by each bed above the side bed tables. This was NOT a complaint, though. I recommend the Palma!!

- Ideal Location, it is near the Termini (3 minutes walk) where you can get to metro station or to a huge number of shops/restaurants. Also there are some historical locations around where you can get by walk in 15 minutes. - Very friendly staff, they helped us very much during the stay and have helped to get taxi ride to the airport during night. - Very good quality/price choice. - The common kitchen has all needed cutlery.

-In our room was a stone floor, and during cold period the floor is very cold, so you will have to wear warm socks or even footwear. A great idea will be to provide hotel slippers for the rooms with stone floor.

The Staff member we dealt with was super friendly, helpful and kind. He made us feel very welcome. The room was clean, And even though we were facing the main road it was quiet. The double bed was very comfy, even though it was two singles pushed together. And it's right next to the main train station which was handy.

Everything was good but if I had to be picky, The AC unit worked, but it didn't do a great job at heating up the room well. Perhaps it works better at cooling it down in the summer. And then with the showerhead, I had to hold it because it wouldn't stay up otherwise. But aside from those small things everything was fine.