Location, style, room quality and cleanliness … we even had our own balcony! 😀

Confusion over breakfast being included in price. The documentation we had indicated it was. We paid the extra for the excellent breakfast, but for the price we paid for our stay, we felt it should have been included.

The staff were incredibly kind and welcoming, we were greeted with a beautiful smile every morning at breakfast, and were offered fresh coffee and eggs to order. She made hot chocolate for the kids which they looked forward to every day!Breakfast was actually a relaxing experience, as they play soft music and the chairs are comfortable. There are plenty of options, including pastries, pancakes, and healthier options too like yoghurt, nuts and fruit. The room was spacious, spotlessly clean and comfortable. The location was absolutely perfect. We were equal distances from the Vatican and the Coliseum, bustling Trastevere was just a ten minute walk! Lots of choices nearby when it came to restaurants. To sum up, I'd absolutely recommend this place to a friend. And we'll be back someday.

Absolutely nothing, it exceeded our expectations in every way.

Lleoliad da, brecwast blasus, amrywiol , caws,cigoedd oer, wyau, teisennau, bara, yogurt, ffrwythau a mwy,a digon i'n llenwi cyn cychwyn allan i'r ddinas. Gwely braf, llofft fawr lan, efo golygfa braf o'r sgwar odditanom. Gweithwyr yn glen iawn a barod eu cymwynas. Good location, tasty breakfast -cheese, cold meats, fruit, Yogurt, bread, cakes, eggs.Delicious. The bed was very comfortable, the room large and clean and a nice view of the square below us. The staff were pleasant and very helpful

The reception closed at 6pm, so it felt abandoned in the evening. Doedd neb ar y dderbynfa ar ol 6 y nos, a'r gwesty yn dawel iawn gyda'r nos. Mi fysa'n braf cael rywun o gwmpas yn hwyrach.

The location is optimal for exploring Rome. The staff, while only on site from 8-6, is extremely welcoming and accommodating. The breakfast is outstanding for a continental breakfast. The beds are comfortable memory foam. In room coffee maker, lovely bathroom, great view over the piazza.

I would not call this accommodation a suite, but a large hotel room. The elevator works, but is very small and leaves four steps to access the hotel (not uncommon for an old Roman palazzo!). The TV was small, hung crooked and didn’t offer much…. But who watches TV in Rome? The breakfast room is rather tight and there can be a wait…also not uncommon for a small boutique hotel. The chairs in the room were not very comfortable and somewhat unstable. There is a strange full height window between the shower and interior corridor covered by a curtain. Odd design that may be fine for honeymooners, but really?

We loved everything about our stay here! From the moment we arrived we met Merry Joy who was exceptional and welcomed us/checked us into our room. What I loved the most was the feeling of safety and privacy and comfort that this property gives you. It’s in an exceptional location, this was our first time in Rome and we would stay here again for sure. The room was also exceptional a huge round comfortable bed which is just perfect after a long day walking and exploring Rome. Also the room itself was large and the sofa was perfect for fitting both our suitcases, additionally the bathroom was upstairs which we loved, it was huge and really nice it felt like a little apartment for the 2 nights we stayed there. Breakfast was also great, my husband asked for scrambled eggs and they were really perfect, all staff here were exceptional and thanks also to the manager who booked us taxis last minute too! All arrived within 3 minutes of booking. Loved our stay and will be back in a heartbeat! 😀

Nothing it was perfect

Location is perfect, walking distance to most places, we did not take a taxi anywhere but airport. Its a beautiful period building, staff is wonderful.

A bed could have been a little bit more comfortable. The mattress is very firm without any topper and pillows are hard, one is memory foam type and second seem like fiber. If you are looking for a view of the square ensure that at the booking, as courtyard room has no view and therefore a bit dark.

Very good communication with hotel staff. Very clear and helpful instructions to get to the hotel address from Staff..Joshua. Very friendly and helpful staff. Good breakfast service. Perfect family room in the midst of the hustle and bustle of beautiful Rome. The Piazza Central location with good access to main attractions in the city. Just lovely and highly recommend for families.

N/A

Room was beautiful, very roomy (especially for Europe), extra large bathroom with TONS of space, large rain shower, & comfortably fit 2 extra adult children (with addition of rollaway bed). Location is perfect as well - close to great restaurants and walking distance to everything while not being overly crowded.

Wish they were available for arrivals after 6, however Josua went over and above providing play-by-play videos to make the process as easy as possible.

Great location for what we wanted to do, visiting Vatican and also Colosseum/Forum etc. between the two areas, about 20 min either way. Overlooks a lovely square that’s quiet but it’s beside another square with loads of bars, restaurants, a market & shops. Great for teens. Room very clean and serviced daily. Breakfast v good and coffee excellent! Staff lovely. Highly recommend.

Location was amazing! Room was large, immaculate and perfectly appointed. Special appreciation for the coffee maker and little treats in the nespresso tray. Great AC considering it was about 104 outside the room was beautifully cool. Staff were exceptional! Responsive and helpful in every possible way!

They were doing construction work on the piazza outside so could be noisy in the morning but they should be finished soon .