I loved everything about Hotel Conca Park but I do have to say the staff were exceptional, they really make the place. From arrival to departure they were the most friendly and helpful staff I’ve ever encountered at a hotel. I really love the thought and care behind the sustainability to Hotel Conca Park, never have I seen such attention given to the environment in a stay abroad.

There’s nothing to say about what I didn’t like, I liked it all. The one thing that is to no fault of the hotel at all, is that hotel goers reserve sun loungers very early in the morning, well before they’re going to use them. I feel like there could be something implemented to stop this from becoming a bigger issue, luckily the pool guard was so helpful and kind, trying to make sure that everyone had a space to sit and enjoy the sunshine.

I enjoyed the breakfast, the views, the building infrastructure and the spaces created for lounging

If I had to point something it would be the room itself, looked like a little bit out of place the interior of the room in therms of furniture, not well designed as well as the rest of the hotel. And also, no plugs next to one of the bedside.

Immaculate hotel with exceptional customer service . Great location just a few minutes walk from the main streets of Sorrento . The staff went above and beyond to make our stay perfect , from the porters to the reception staff to the bar and restaurant staff.

We had a lovely treatment in the spa but we thought it was such a shame that to use the spa facilities it cost extra so we didn’t use these as much as we would have loved to , we felt £50 for an hour was a bit steep. It also would have been nice to have tea / coffee available in the room.

Rooms were upgraded to start as it probably wasn’t fully booked, so that was nice, the staff were always accommodating and friendly, from beginning to the end of our stay, whatever the request. Breakfast had plenty of choices for the 5 days we were there, particularly as one of us was gluten free, just had to ask any of the staff around. Even prepared a pack up breakfast last day, as we had an early flight. The hotel is close enough to the centre to explore Sorrento on foot or catch boats, ferries or guided tours to such as Capri, Pompeii, the Amalfi coast, all of which we did easily. Only spent limited time around pool area, as not the warmest time of year, but it felt nice and relaxing, a few kids were using the pool but wasn’t noisy. The bar area was generally little used, most people seem to opt to go into town either after using the hotel restaurant (which we didn’t at night, but noticed it was fairly busy) or just to eat out at many wonderful restaurants within walking distance. It’s a safe area, though safety deposit boxes are provided and rooms were always furnished. One time they forgot to leave fresh towels whilst we were out, it was dealt with in minutes with no hassle or fuss. There’s possibly some better, more expensive hotels with views over Naples bay, but our rooms had reasonable views too and so takes some beating for value all things considered; Conca Park is a good 4 star hotel.

The chef cooking omelette’s at the weekend was original, never had an omelette with the ingredients spilling out like this guy made an omelette; it was really quite funny more than a dislike. What wasn’t great, the noise carried through the doors and up from lower bar or ground floor area, as our rooms were near elevator.

Food , location, staff

Head waiter at breakfast was a bit pushie could do with been more relaxed, my girlfriend was bringing up some cakes to her mom in bed who wasn't feeling well and he made a scene about this in the middle of the restarunt which was very upsetting, another day he gave out for seating down in a table without his knowledge bearing in mind this was our last day and we would eat early about 7am and he wasn't around to show us to a table again we felt this was bad form, it felt that he was more of a headmaster than head waiter

Great location close to town, comfy bed, clean and modern, complimentary drinks and a fridge, access to free filtered water, great pool, lots of comfy chairs and lounges, great Buffett breakfast, stylish hotel, stunning bar and garden. We were there for some free entertainment in the garden on a warm night which really improved our experience.

Guests were reserving and hogging all the pool lounges by putting their towels on them. We didn’t get a lounge until mid afternoon. Even though there is a sign with rules it’s is not policed

The staff are all so happy and it really shows in how they work. The hotel is very different to anywhere else that i have stayed in the fact that the entrance of the hotel is by the road but the actual hotel is 100m away which is accessed through a tunnel lined with art, it's quite special. If you can't manage the incline, the porters will zip you up in one of their golf buggies. The hotel is also very environmentally friendly.

Nothing, it was all good, but i would definitely book a room with a balcony next time.

Location in Sorento was excellent . Walking distance to coast, beach. train and town. Hotel staff were extremely helpful. The breakfast was amazing and tasty food. The pool staff extremely helpful when needing parasols due to the heat . The bar and relaxation area was spacious. Our room over looked the Sea and partial view of the pool. toilets …

The only downfall was nothing was signposted, so had to constantly ask where things were. Ie

Nice hotel with a cool unique entrance. Great location to Sorrento. Helpful in booking tours. Nice breakfast.

I have to say I have never experienced a manic pool rush quite like this. People lining up 1hour before the pool opens only to claim a sunbed, and then leave go to breakfast!! So rude. The pool guy can only do so much to monitor this, there needs to be a better system. We observed people leaving towels for hours and coming back in the afternoon like it was no problem!! Sadly it is the main thing that I remember about this hotel! 😞

Bedroom had the best air conditioning of our whole trip. Breakfast was great unbelievably good with tons of choices. The staff was kind and attentive. They even helped us locate my daughter’s phone left at a beach. There were so many great memories made at this stunning hotel.

The walk to the hotel from the main town did a lot for my legs. If I had to pick one thing, it would be the walk up the hill.