Overall, everything was fine. Comfortable, good breakfast, quiet, decent sized room. But there were a few STRANGE things which could have been better. See below.

SOME SMALL BUT IMPORTANT DETAILS. We were 2 people, but when we arrived there was only 1 cup and one tea bag. Also, only 1 chair in the room. The fridge was on, but empty - so no mini-bar, and that stayed as it was for the whole three days. No instructions as to how to use the safe. No information about the hotel or the area in the room. Cleanliness - generally OK, BUT - the rubbish bin in the bathroom was never emptied during our stay; the WC was not cleaned daily, nor the bathroom surfaces, nor the corners of the bathroom floor. It would be an improvement to have a couple of pegs for towels in the bathroom, not just rely on the radiator/heater. On the balcony was a cigarette butt in an ashtray - not ours, we don't smoke, so left by someone before us...

Room 225 was spacious clean and quiet

Skingy with bathroom products, tea and coffee facilities not replenished , only bags of sugar for two days

Nice clean value for money room with comfy bed and nice ensuite. Location excellent being close to main promenade and short walk from train station.

Walls are thin so not a lot of soundproofing between rooms but as we were out in beautiful Stresa most of the time this was not a major issue. As with a lot of French and Italian Hotels we have stayed at no Coffee / Tea making facilities or Kettle (we had a Travel Kettle so not an issue).

the room was nice and comfortable. The breakfast was first rate. The staff were very helpful.

I had to ask every time for the toiletries in the bath room and the items on the tea tray to be replaced as they were used other wise they never were.

Location was great, the decor, the reception staff were helpful. The property is as described.

Just the small rooms but not enough to put me off going back.

I was very pleased with the hotel, the location was perfect, I usually stay nearer the town but I found this better as it gave me that extra walk...every facility was 10/10

The room I was in, which was room 401 was absolutely lovely with exception to one thjng, which unfortunately was most bothersome. Approximately 10pm each night a drone noise appeared which went on through the night...absolutely terrible..I've no idea what it was..I was next to the lift..but it wasn't that...I would be interested to know what it was..but it did make it hard for me to get a decent sleep the 4 nights I was there

Location was good. Breakfast was good, plenty to choose from. Staff friendly, ladies who do breakfast are brilliant! Hotel had been very accommodating when we had to cancel the first time because we were ill and agreed we could move the date which we greatly appreciated.

We booked a superior attic room which was a little disappointing, we were in room 406, no drawers to put anything away, limited wardrobe space, shower so small we could hardly turn around in it and we are average build people. We had 2 balconies one had 2 chairs but so small it was difficult to sit outside together which was a shame as we did have a lake view, we could of had a balcony each but didn’t go away to sit apart. Didn’t complain as I was told the hotel was fully booked.

Great location in Stresa, a short walk to the lake and town. We had a view of the water from our room’s two balconies. The room was comfortable and they offered a very nice breakfast each morning. The staff were so friendly and accommodating. We enjoyed riding through town on the bikes that the hotel offers.

There were a few small issues with the room. Hairdryer was broken, heater didn’t work, and sink leaked. We would have liked a kettle in the room.

I had a lovely double room in the older part of the Hotel. It was tastefully furnished and decorated. Which isn't always the case! Lovely small Balcony with partial lake view. Very helpful and charming staff. Comfortable bed and pillows. Some English TV channels. Great aircon.

It's a bit of a walk to centre of Stresa for those not too agile. Also to a Supermarket. There are no options for food really close. A Fridge and kettle would be great.

The room was satisfactory and good value for money. Breakfast was great with plenty of choice and very fresh. The location was perfect, within easy walking distance of all the shops and restaurants with some very close but still quiet. The train station was also within easy walking distance.

There was some building work going on the opposite side of the road in front of the hotel which meant you didn't want to sit out on the balcony during the morning or afternoon but with the lake views within easy walking distance with lots of benches to sit down this was not too much of a problem.