The owner was available and ready to help with any request. The room was nicely decorated, yet more original oriented then practical. It was very clean and each day while we were out detailed cleaning was done Position was very good right in the city center within walking distance from most important historical places

We visited during very hot wheather, and while a portable aircon was provided, we need to open the window in order to let the draineage out. As such during the night, especially early in the morning , the interior court where garbage was collected disturbed the silence quite strong. The breakfast mean was limited and as such for the full 4 days we stayed we had the same sandwich with coffee. Maybe an omlette or eggs would be a good variation.

The property is centrally located, which is a big plus, but it's situated in a ZTL (limited traffic zone), so private vehicles cannot access it directly—taxis are an exception. We parked our car in a lot about 10 minutes away on foot. Keep in mind that the streets in the center are paved with stone slabs, which makes it a bit tricky to walk with rolling suitcases. Breakfast is served in the room based on a fixed menu that you choose the evening before. Complimentary water is also provided, which was a nice touch.
The bed was large and very comfortable, and the towels were of excellent quality. We stayed in two rooms: the King Room and the Superior Double Room. Both were spacious and charming. However, the mini fridge in the Double Room was extremely small—only two 500ml bottles of water could fit inside.
There is indeed a small private garden, but the furniture is old and poorly maintained, with rust in some places.

There’s no air conditioning—only a floor-standing unit (“pinguino”) with an exhaust hose through the window. Unfortunately, you can’t really use it in the evening due to mosquitoes.
Wi-Fi was practically non-existent during our stay.
The water pressure in the shower was quite low.
Slippers are provided, but they are not disposable—even though they’re textile, they must be returned at check-out and are washed for reuse, which may not appeal to everyone.
Noise can be an issue, both from the surrounding restaurants and from garbage collection early in the morning.

We had a wonderful stay in La casa del cuore! The room was really comfortable, nice and had everything we needed! The location was really central and you can reach the trainstation by walking. Andrea was really kind and helpful! We could even leave our luggage in the room until we needed to go, since there was no reservation for the day! The breakfast was also really tasty! ;) we will defentiltly come back!

Absolutley nothing!

Loved the warm welcome by Andrea! I really appreciate his flexibility to let me drop my luggage early. I had an excellent stay, the room and bathroom on the ground floor are lovely. I enjoyed the in-room breakfast very much. The area is very quiet and central, it's really easy to get anywhere and explore all corners of the city.

Wifi connection was sometimes a bit temperamental but nothing to worry about.

This place had lots of charm, and the location was great. Andrea actually delivered our breakfast to our room. And he was helpful

The bathroom had some need to fix towel bars and provide a shelf or something to hold shampoo, soap, razor, etc. in the shower. The wifi was poor or spotty

Love this place. Andrea was really great, meeting us when we arrived a little later than expected and showing us around. The room was nice and big, and very clean. Bed was very comfortable which is a plus. We put our breakfast request to Andrea who brought it up to us in a trolley which was fantastic and a nice little touch to our stay. He also helped us print some tickets which was very nice! Our room was also cleaned and tidied each day which was unexpected but much appreciated. Location was fab and we found a lovely coffee bar and wine bar right next door. I would definitely come back and have already recommended it to family and friends.

The hotel is located in an excellent location in the middle of Turin's old town. You can easily walk to all the famous landmarks and attractions the city has to offer. The room may be small, but it is cozy and has charming retro touches like a wooden antique ceiling and antique furniture. The host was extremely polite and helpful, making it easy to communicate and get help when needed. We also appreciated the availability of cold, sparkling water to refill our drinking bottles. The rooms were serviced and cleaned daily

When we arrived, there was a strange smell in the room. However, after opening the windows to air it out and turning on the ventilation system in the bathroom, the smell disappeared. The TV in the room was very small, making it difficult to see the screen from a distance when we tried to watch it one evening. However, this is likely not a major concern for most travelers visiting Turin.

Andrea was an excellent host. The location was fantastic. The room was clean and quiet. Anything we needed was provided by Andrea including the wonderful breakfast.

Wi-Fi a little slow, but it worked and it was no big deal

Super friendly and helpful manager, Andrea. Perfect location on a quiet side street. Felt truly Italian in all ways. LOVED having an ice cold water station in the lobby with both flat and sparkling water.

A bit of early morning noise from the courtyard on a couple of days.

The location is perfect for exploring Turin, and there are lots of bars, cafes and restaurants within walking distance. The room was decorated in a very personal style — certainly no standard boring way you could find anywhere!

Only a minor thing: there was sometimes a lack of hot water in the shower…