Right on the central Piazza of Turin, couldn't ask for a better location. The room (one room, not a suite) was clean, tastefully decorated, roomy for 3, and comfy, with a little mini kitchen. Concrete floor, very high ceilings! The tiny balcony looked out on the piazza. It was the festival of San Giovanni Battista; there was a marching band and lots of people right outside, and that night, there were fireworks near the river that we could watch over the rooftops. Not quiet! But exciting and fun. The woman at the desk was friendly, helpful and nice, and spoke good enough English.

Finding the place is not easy; there's no sign, and the Piazza is very big. We wouldn't have been able to find it without google maps. You have to find their door somehow, push an intercom, get buzzed in, and they enable the elevator (which was too small to fit all 3 of us with our bags) to get to 2nd floor. Only one set of keys. None of this was a big deal.

I mean... the location. Can't get much better than that. And the ceiling.... what a joy to wake up in the morning. You can feel the history. The person at the reception is really friendly and we loved the recommendations to see and where to eat etc. The family room is spacious enough and you could technically cook your own meals in the kitchen area. Open the balcony doors and you're part of the life in the Piazza Castello.

It's warm in the summer in the city and we know that. The AC is working but not as much as we'd liked, it was still pretty sticky and warm. We ended up opening the windows to the square, which then makes a little noise outside but that is okay. It's just a minor thing. And because of the warmth you'd like to be able to keep the doors open from the bathroom so we ended up jamming our shoes in between the doors to be able to keep them open.

Location is perfect

It was an absolute nightmare to check in, at 3:30 in the afternoon! No staff, all from remote but it wasn’t functioning correctly. The person helping me was nice but had no way of resolving the problem. The place is nice, but it’s a 3 star hotel and they can’t be bothered to staff the desk for check in. It was a terrible experience and overly frustrating.

Super central hotel, right on Piazza Castello, perfect to walk around Turin! Great view of the Piazza from the balcony and good spot to have your expresso on the balcony to watch the people go by The room has very very high ceilings, clean with a little fridge and dark enough at night when you close the outdoor blinds ! Comfortable bed too Instructions to find the hotel were good too Air conditioning was a must as it was 35 degrees during our stay

To be theorough, the wifi didn't really work or was so weak it was barely allowing us to read emails etc :( they should really improve it as we also pick the place for the wifi.. We could hear some kind of laundry / washing machines noise happening somewhere on our floor or above in the morning, so I would grab earplugs in case ? The parking recommended was close by but very expensive, it would have been great to have a cheaper option suggested too..?

Location is great, very central to everything. Apartment is very spacious and has all amenities you need. The staff even added the extra touches I requested which was appreciated.

The check in process/access to the apartment was a bit tricky. No one was there upon our arrival but after a few calls we were able to access. Unfortunately we were awoken quite early with the reception staff talking as our apartment was just behind the reception desk. However it wasn't a big issue as we were only there one night and planning on heading out soon.

Great location, balcony overlooking the square. Pedestrian street nearby. Lots of shops and restaurants. The girl at the reception was very charming and friendly. We didn't expect cleaning, but it was. Quiet at night, you can only hear fountains. Delight! Small kitchen, coffee machine and kettle - everything was in working order. And they even replenished tea, coffee and treats with small cookies. It's nice.

Location is great, staff is very friendly. My room was big and had a little desk and a wardrobe which i appreciated. As there is no breakfast at the hotel (a small snack and coffee is included for free) the availability of a fridge in the room was very nice!

The floor in my room could have been better cleaned. Ear plugs are needed as there is poor sound proofing between rooms, and the plaza outside is obviously also noisy (but that comes with the location).

The location is amazing. Truly central to everything. Amazing room - fully modern but with ancient frescoes still on the original ceiling. Very large space. Huge windows and a balcony.

Parking is very convenient but tough to find. You need to be traveling east (toward the Palazzo Madama) on Via Pietro Micca to access it. It is a steep ramp down on the right as Via Pietro Micca turns into Piazza Castello at the square.

Piazza Castello exceeded my expectation in terms of location, cleanliness, reception, comfort and room size. We were able to walk to all our planned attractions, dining and shopping areas. Our room was one of the biggest of all the accommodation booked during our trip. The 2 balconies also offered great views of the square. The best highlight was the warm reception we received. The hotel staff member was so helpful and we were given the best tips in terms of "places to see".

Everything was perfect. A small suggestion is too tidy up the balcony area. It didn't bother me but it may or future guests.

Location was great, in front of the palace, right downtown. The room has a nice size, with view of a pedestrian street, and very high ceiling which gives it a lot of volume. There is no breakfast area but there is a very affordable deal in a cafe 2 min walk

Needed to coordinate on the phone to have a physical person to pay the city tax