Well, let's start from the location. It seems to be ideal. It is great from all points of view - a short and very enjoyable walk to all the museums we wanted to visit; to all historical places and just beautiful squares and streets; and to major connecting points like Porta Nuova train station and bus stoppings. The room was perfectly clean. The bed was comfortable. The douche was just fantastic - the hot water from the first half-second.

Well... Wouldn't like to spoil the impression, but just some notes. First of all, there was no kettle in the room - which looked very strange for the 4-star hotel. And it would be re4ally nice to have a cup of tea in the late evening. Secondly - some noise from the street, sometimes really disturbing. The toiletries were very basic - and so was the breakfast. But those drawbacks didn't spoil our stay, I have to say.

It was overall a very good experience - hotel just as in the description and pictures, all facilities also as described. Location is good (except the fact that it is just in front of the train station, but it is convenient for the transport connections), almost central, all necessary facilities around (restaurants, shops, etc.). The staff was friendly and helpful. Rooms spacious and comfortable.

There are no serious issues to be pintpointed. The only minor thing which can be improved - water in the bath goes down very slow (so one also stands in a soapy water all the time). This is also the reason why there were some hair in the shower even after the cleaning personnel came (I suppose they try to clean but with water going down so slow, hair just get stuck and it is complicated to flush them).

The rooms are very big and clean, and the fact that a pillow menu is available is amazing!

When we arrived we needed some help with the parking. We knew that the hotel was not offering parking, but we just asked for some recommendations and advice on where we could search for parking places. The person who was at the reception at the time was very dismissive and did not want to put any effort into helping us. I am not saying it was the end of the world, but being our first interaction with the hotel, it left an unpleasant impact.

At the moment of paying the bill the receptionist said there was a 10% solidarity cost that we could add to the bill. Gratuity should be left to the initiative of the client. Facing them with such a request (using the term solidarity) is, especially when there are other people around a kind of moral blackmail that does not look good for such a nice hotel. Really a downer for an otherwise great experience. Without this, I would surely rank the experience as exceptional. And btw, yes, I paid the 10%!

Came with a lot of supplies and toiletries such as sensitive washes, slippers and creams, beds were very comfortable and clean, hotel reception was kept very cool and clean and had a lovely sophisticated style, the location was excellent as it was super close to the centre, the ONLY exception to a perfect review was the air conditioning, it was barely noticeable and very hot and stuffy, especially coming from the36 degree heat outside we would’ve appreciated a nice cool room, that would be the only thing that stops this hotel from being the perfect 10 !,

The air conditioning was barely noticeable and rooms were very hot and stuffy

* Location: Excellent, in the heart of Torino, right across Porta Nuova train station with good public transportation connections. At the southern edge of the old town and within walking distance of most sights. Supermarkets and bakeries nearby. * Room: Quiet and comfortable, well-maintained. Was well heated in March, which surprisingly is not generally true in Italy. * Overall: Superb price-performance ratio. Was the most satisfying choice among the hotels in our Piemonte-Liguria-Lombardia trip in March 2024.

* Shower stall: Just a minor gripe about some waterproofing parts not in good condition.

- The bed and the pillows were great. - Good size for a double room. - Friendly staff at the reception and bar. Due to the kindness of the staff, we could do a late check-out without additional cost. - Perfect location. Even if it's near the train station, I did not find the area shady at all. Walking distance to all major attractions. Great restaurants and bars close by.

- The hotel is old and would need an update, especially in the common areas. Otherwise, the elevators were suprinsingly fast. - Although the room was cleaned fairly well, the shower gel bottle was empty when we arrived. - No complimentary water in the room (which is the standard for 4 stars). - The TV in the room did not work ('lack of signal). - The breakfast should be improved. The coffee machine was a disaster.. out of order most of the times.

Fantastic stay. Beautiful hotel with lovely large comfortable room and bathroom. Good breakfast. Steps away from the railway station so perfect if arriving by train. We usually avoid areas around a railway station but in Torino there is no problem. The area around the station is lovely. Extra touches like chocolates each day were nice.

Nothing.

Location was excellent, close to station and airport bus. Walking distance to many attractions of Turin. Our room was ready when we arrived early and this was much appreciated. It was cleaned daily. There were lots of hot and cold options at the breakfast buffet. Reception had city maps for tourists. The Hop on Hop off bus stop was right outside the hotel. We availed of the free luggage storage on our last day.

The small bedroom window & no view.

The room was fantastic and very comfortable. We had plenty of space to relax. The beds were very comfortable. I even looked to try and find a name one the sheets to buy some for myself! The staff were very helpful and friendly. They gave us advice on our stay and helped us when our luggage was delayed by the airline. They were also very kind in holding onto a Christmas present for my friend to collect after we left. The location is ideal as it is near the train station and many attractions are easily accessible. My experience was great and I look forward to staying here again when I return to Turin next year.