Location! Location! Location! The stairway leading up to the hotel rooms is just off of the main square in Vernazza making everything easily accessible. We booked a triple room which was a bit narrow with 3 twin bed aligned "head-to-toe". The bathroom was great and not cramped. There is a shared area where you can sit and be protected from the elements. Outside was a short pathway to a beautiful coastal view. Breakfast at "The Deck" is not to be missed. A typical European breakfast with stunning sea views.

Nothing against the property but be forewarned, there are a TON of steps. We knew this when we booked the room so it wasn't really a surprise. Those traveling with large suitcases may find the steps to the room a bit of a challenge as there a no elevators. Our room was 118 steps up from the town square. Worth it? YES! Just be prepared. We did have help getting our luggage to the room. I suggest taking advantage of it.

There are quite a few exterior steps, but there are pauses and changes of direction to take a rest. Breakfasts were great. We had to check out before breakfast opened and were very kindly provided with “take out” pastries and beverages the night prior. We required gluten free due to an allergy that was well accommodated. Checking staff guided us to our room. Pleased that we chose this locale very close to the square. There is a small upper common area we met others at, that during the rainy cool weather was damp and cool. Nice patio on the smallish side, along the sea.

Location, the view from the deck, friendly staff at the bar, great restaurant. A bit pricey (high season), but totally worth every penny. It’s the best place to stay in Vernazza, place with history, the founder Gianni is a very special person in the history of tourism in Cinque Terre and Vernazza. Their restaurant was recommended to me by a local, and food was amazing, they really care about quality.

Nothing, everything was perfect. But I would strongly recommend you to pack lighter, do not bring heavy stuff, there is a LOT of stairs on the way to your room

I had a superior room with a balcony and stunning views of the sea! The room looked recently renovated and was very stylish and comfortable. Big bathroom with rainfall shower and high-quality toiletries. Great aircon. There's a beautiful terrace with sea views where breakfast is served and another outdoor lounge area. Staff at check-in were really lovely. The location was perfect and very close to the beach and harbour.

There were a lot of steps up to the rooms, so beware if you have heavy luggage, but the effort is totally worth it!

The location was picturesque, but as all the reviews and cautionary tales state, beware of the 138 steps to the room. The view was outstanding!

Because we traveled during the off-season, we had a lot of difficulty finding breakfast (the hotel doesn't offer during the off-season) and dinner (many restaurants close before dark). We had to travel to another town for coffee! Please offer a teapot or coffee maker in the room. Also, I was confused why some sort of breakfast was not offered to us even on the day the hotel was not closed. We had to pay for coffee when during other seasons, breakfast is included. So, if you travel to the Cinque Terre during the off-season season, stay in another town as Vernazza was not set up for tourists during December.

I loved the location and the staff added an extra night for at the same rate. It's very simple but perfect for a solo travel. Affordable and the amount of terraces the hotel has (that everyone has access to) is unreal. Plus air conditioning! Their parking instructions were fantastic

The bed is VERY firm. And I don't mind stairs so it was fine with me but be prepared to take breaks as you lug your luggage up once you check in. (You can wheel it from the parking drop off down the street to check in)

The breakfast was filling and tasty. Croissants, meats, cheeses, cappuccinos... and the view was spectacular, overlooking the sea! The staff from registration, to the restaurant, and cleaning, were warm and friendly, wanting to provide their best service. Don't get scared at the 100 steps to the rooms, it is so worth the stay. I just wish the bar on the rooftop was open for drinks. (Rain and cold weather were the culprits.) Wonderfully hot showers were a bonus. The noon chimes from the bell tower were the best I have ever heard.

The view from "the Deck" where breakfast was served and drinks and snacks were available during the day was absolutely exceptional and the atmosphere was great. The staff were all lovely. We ate at the restaurant on the square which was lovely too. It was a great place to have as a base to explore other towns along the railway line and walking trails.

The stairs are hard work with cases but the staff were really helpful and offered to take them up and down for us. The stairs are well advertised and are the reason why the views are so good and it is quiet away from the business of the square. They are well worth it.

Great location if you want to stay in Vernazza. It's right off the main plaza and really close to both the water and the train station. They let us check in early when we arrived. Room was clean and adequate. Breakfast included on The Deck is a really nice touch! There was also a common area balcony for hotel guests to use which overlooked the water and was awesome to sit on for sunrise and sunset.

Be prepared for a lot of stairs including several flights up to the hotel, and potentially 2 more flights in the hotel and even some stairs in the bathroom. (This is expected, just stating). Also there were only two outlets in entire room. My partner and I each used one for our devices and the tower fan they provided did not have an additional outlet to plug into to be able to use.

I don't often gush but I adored this place from the moment I arrived. Check-in was at the bar which is on the main street in Vernazza - and was heaving with tourists even in October, but I was immediately taken up (a lot) of stairs through winding back streets to get to the room itself in a house on top of the cliffs overlooking the sea. Up there there was also a private terrace and a bar serving drinks and the most delicious aprtivi. The staff were all incredibly friendly. I would love to return.

Be prepared for a lot of steep narrow stairs - but if that doesn't worry you (it didn;t bother me) I can't really think of any other negatives. And if you don't like steep narrow stairs you might want to think twice about visiting Vernazza anyway.