Wow, If you are all about the views, this hotel is a must book!! The view of the castle and lake were spectacular. The pictures are just as it is in real life. The front desk staff was very friendly and even gave my mom a small gift when she found out we were celebrating her birthday. I WILL be staying here again. The breakfast was really good and enjoyed in the outdoor area/garden. I had my dog with me (70lbs Husky) and there were no issues, she was welcomed! I stayed on the 2nd floor (budget room) which was better than expected. My family stayed on the top floor and had an even better panoramic view. Either choice is well worth it!

The staff was very friendly and helpful. The location is great. We were comfortable, and even though our room was near the front desk, we weren't disturbed by any noise or guests coming and going. I had been carrying around an engagement ring and proposed in the garden. We loved that space and will always remember our stay in Malcesine. Thank you

Typical American complaint here. We would pay for more ice, stronger air conditioning, etc. But that's a small price to pay.

Amazing hotel--Amazing Staff--Amazing Location. The three things that made our Malcesine stay perfect. The Hotel is clean, safe and beautiful with a nice garden inviting you to enjoy a hammock or sit in a padded chaise. It was cool this time of year, but definitely a bonus when it is warmer--very peaceful. Upgrade your room, and you get a view of the Castle outside your window. The rooms have excellent doors / windows that allow airflow, and the blinds can completely block out the sun if you want to sleep, but let air in. BREAKFAST!! OMG, it is excellent. Fresh pastries; eggs; toast; cereal; yogurt; assorted meats all you want. Coffee is plentiful and many choices from cappuccino to espresso shots. The staff. Max was awesome at check in, and got us a taxi for a day trip to Venice. He made it easy and didn't give up after 2 companies didn't answer the phone. The breakfast ladies are professional, polite and serve you well. They spoke about 4 languages that I heard and seamlessly transition between them to get you what you need with a smile. The Location. Less than a football field from the main shopping area; a 2 minute walk to the castle; a short walk to the Monte Baldo lift and amazing bakery. You can't beat the location and the hotel for the value.

Im a weight lifter type guy, and could use a slightly larger shower. No complaints otherwise and I found that the facilities here were better than others we stayed in while in Italy. So I can't say I "didn't like it". At first blush, I thought it was small. Then I realized it was good to go!

The decor was very highly done throughout The Breakfast were fantastic so much choice & great coffee choices too

Didn’t like the fact we didn’t get the room that was in the photo’s when we booked the hotel back in September 2023 We was given a small double room (room 6) & paying for a superior room which we thought we was getting like the photos shows above & on the web page when we booked the room.

The staff was friendly and helpful and spoke excellent English (as well as Italian and German). The large landscaped garden on the hotel grounds was like having your own park. The breakfast buffet was varied and contained both hot and cold dishes, both savory and sweet. The location was close to the historic center of town with the ferry dock and right below the cable car station which had cars going up to the side of Mount Baldo.

Nothing.

The hotel had a great atmosphere, cosy feel and friendly staff. The view from the room was of the castle and was amazing, with a good size balcony. Breakfast was lovely, a nice range of pastries, cooked variations of eggs, cold meats, cereal etc. A great, quiet location, and a very short walk from the centre. The hotel was also very accessible by public transport/short walk from the bus station without needing to take suitcases over cobbled streets (which are in the centre).

The room was a bit on the small side (considering cost), and the soundproofing could also be improved.

Great hotel, with excellent location in a very nice little town, 5 minutes walk from the lake. Reception gave great tips for tours and restaurants. The room was well maintained, quiet and very spacious, with a beautiful view, facing the Castello Scaligero. We didn't use the jacuzzi because it was cold, but it is in a very beautiful garden. The hotel offered free bike rental, a great way to explore Malcesine. The breakfast was delicious, and the staff was very attentive.

The bath was a little tricky as the shower head was loose. Only that.

The location was fantastic, the breakfast was great, the staff was very friendly and helpful, and the view from my room/ balcony was spectacular ( the hotel garden, the town buildings, then the castle and the mountains beyond). I stayed in six places in five locations in Italy, and this was by far my favorite. I highly recommend it.

The property was beautiful and the breakfast delicious. You cannot find a better location for a hotel in Malcesine. In addition, the view was absolutely astonishing.

The breakfast times could be starting earlier than at 8am so that early birds like us could start the day earlier. But 8am did not harm our plans for the visit anyhow :)

Fabulous location, comfortable room, beautiful grounds and an amazing staff who can't do enough for you. It's in a prime location too with the Monte Baldo cable car 1 minute away, castle and beaches within minutes also. Good public transport links too. Overall, exceptional!!

Needed another socket in the room. Only 1