The hotel is perfectly located in the heart of the town - it is a clean and calm oasis. Yet, just outside the front door, you have a piazza with cafes, restaurants, shops and you are 2 minutes walk through beautiful cobbled streets to the lakefront. The beds are comfortable, the room was quiet and the shower was hot with a great water pressure. We were there for a wedding and the general consensus amongst our group was that we had picked the best accommodation :)

It was hot during our stay and a ceiling fan for the night would have been the icing on the cake :)

Excellent location, right in the middle of shops, bars cafes and less than 5m walk to the lake. No noise could be heard at night. Daily service for towels and nice breakfast. I use a cane to help me walk and as there is no lift, staff offered to move me to ground floor when one was next available which was a lovely gesture but we were happy to stay in the room we had been allocated. Staff also provided a plug in fan when the AC was not fully functioning.

Room and bathroom are very small but to be fair it is 2☆ hotel

Location was brilliant, we were attending a wedding at Malcesine Castle and this hotel was only a short walk away from both the castle and lake itself. Room was basic but comfortable and just what we needed for our long weekend away. Hairdryer, wardrobe, air conditioning and toiletries were a bonus! Our room overlooked the lively square which had a great selection of food and drink options for dining out. Location may be a little noisy for some guests but not an issue for us, rooms have shutters which eliminate noise if needed. Staff at the hotel were so friendly and did a great breakfast - eggs, ham and cheese available to order as well as the continental buffet selection on offer. Thank you for a great stay!

Amazing location in the center of the city. So polite and kind stuff and my higly reccomendation to take a breakfast. It is not traditional Italy breakfast. It was amazing with fruts, nuts, eggs, cheese and ham, coffee and fresh bakery. Really my reccomendation to stay in this place. Thanks great for all.

Nothing

The hotel looked kind of new or freshly renovated, so everything looked nice and clean. Had a room with a view to small plaza with restaurants, looked cozy and very charming. Parking was a huge advantage.

Parking ticket receiving and giving back system is very troubling and bothering. Breakfast could be more abundant.

Great location! Great value for money. Friendly and helpful staff. Delicious breakfast. Clean and tidy room. Highly recommend.

We struggled to find access by car but now I’m here I see a car park directly opposite the courtyard from our hotel.

Friendly staff, great communication (flight issues meant we arrived a day late and staff were quick to reply on the messages when I was worried about this), really good location and overall fantastic value for money! Windows were very soundproof too which was a key thing when around so many bars.

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Excellent location with parking close by. Short walk to the castle and harbour. Staff were very friendly and happy to help. Room was clean and turned down daily.

It would have been nice to have tea and coffee making facilities in the room but water and a small fridge was provided.

Location at the very heart of Malcesine, in side a narrow street. Everything in walking distance (castle, beach, funicular, supermarket, restaurants). View from the bathroom window is great: Overlooking opposite coast of the lake (see pic attached).

Narrow and quite steep stairs. Our room window was overlooking terraces of restaurants, which were busy (=noisy) until 1-2 am.

Location in the centre of the old town was fantastic with many bars and restaurants on the doorstep. The cable car and boat jetty just minutes walk away. The staff were great and served a lovely breakfast every day.

The on suite in our room was a bit small but not a big problem.