Hotel location is superb- one block away from Ocean Drive. Took less than 5 mins to be on the beach. Hotel exterior is lovely and the hotel is clean and tidy. The room booked had 2 double beds and space was tight but expected. The bathroom was a good size as was the wardrobe. Good mini fridge with reasonable drinks prices, but 7/11 and other convenience stores / markets were less than a few minutes walk away. Staff were incredibly helpful and overall had a great stay.

The hotel is stunning and has made good use of original features such as marble in the bathrooms- but it means there is no extractor fan in the room- this made the room very humid after showering and when we came home at night the bedding felt a little damp.

Cute lobby/bar area. My room was clean and a good size for 1 person. It’s in the middle of the south beach area so easy walk to the beaches and other venues.

The carpeting in the lobby and hallways is quite old and doesn’t appear clean (due to stains , I saw them clean it every day). I think the overall feeling of cleanliness and vibe of the hotel would much improve if that was made to hardwood or carpeting was replaced. I also did not like that I could not contact the front desk by phone , as they didn’t pick up when I tried to call.

I read reviews online and they weren't great so I was a little nervous but I'm glad we ended up staying. Our room was BEAUTIFUL, the staff was very friendly and accommodating.

It was hard to get in contact with staff on the phone,all the phone numbers I called went to like an old fax extention or just didn't connect. I finally got a hold of someone through email. They did take care of what I needed so no problems.

Amazing customer service, the airline lost my luggage and I needed to shop for clothes before leaving on my cruise. The manager gave me two extra hours to check out with no extra charge, Thank you! I went from meltdown to it will be okay

Rooms are small, but that's expected of Miami hotels. Couldn't figure out the hot water in the shower

The location is great and the staff were friendly. Everything looked clean except the carpet could use a shampooing.

Their were no wash rags and housekeeping came once in the 3rd day around 4pm. We bought cloths from the store. And the only mirror to see your full body is in the stairway. No elevator.

Very nice comfy room, on the smaller side but perfect for a solo traveler. Location was great, short walk to the beach, bunch of cafes nearby, bus stop like a 3min walk to get everywhere else in town

Not the cleanest possible, weird smudges on the mirror, some dirt on the floor. TV channels were weirdly glitching out, it’s like all of them went through a horror red filter lol.

The design of the room was outstanding ! Appreciated the effort of everything so much the snacks the bed design everything just surprised me!

A little hassling with the booking not knowing where to go for the front desk. Some signs would be helpful in the future directing me.

Nice and clean hotel with friendly staff and comfortable beds. Collins avenue is just moments away from Ocean Drive, the heart of the party in South Beach, Miami. Free WIFI, fridge, clean bathroom.

Cannot find anything negative.

This was my second stay at the Shelley. The hotel is simple, but it has a great and safe location. The beach is very close, the stores and restaurants are nearby as well. It has everything that I needed!

Personal and environment were super polite , helpful and friendly to me . Especially Emmy was so nice and help me a lot . Thank you so much for amazing holidays and time