The staff was friendly and helpful. The key cards were the best we have ever used! The beds were extremely comfortable.

The only complaint is that we chose a hotel with an indoor heated pool for entertaining our 5 year old while not doing other things, and the pool wasn't heated. I couldn't swim with him at all. He would get out with blue lips. After a few days, he was tired of freezing and didn't want to go back. That was disappointing. But we will go back again this summer when we don't need the heated pool.

Breakfast was very good - biscuits & gravy, scrambled eggs, sausage, waffles, variety of cereals, muffins, apples, yogurt, variety of juices, coffee, milk; very large room with 2 queen beds, refrigerator, desk, couch. Nice view of downtown from room. Great indoor pool. Also have washer and dryer that guests can use. Also bought tickets for events at a discount in the lobby.

We were out of body wash in our room. Also could have used a plastic bag for our wet clothes. One elevator serves floors 2-3-4 and it was pretty busy even on a Tuesday and Wednesday. Had to take elevator down one floor to get ice.

very close to the things we did

hotel lost electric the last day. At 77 I had to carry our luggage from the 4th floor stairway to our car because there were no elevators. Two trips with baggage and one trip helping my disabled wife down.o On the other hand, the staff were helping as much as they could. Making sure to prop open the doors and guide people out.

Breakfast was very good

The desk clerk could have told us that when we entered to the right of the front door the side entrance on the right side we would be entering the second floor rather than the first floor took us a little time to figure out what was going on. But that was really no big issue.

Clean, nice staff, helpful staff

Swimming pool was down when are arrrived and not heated. Took 3 days to heat, so we swam the last day. The hot tub which we intended to relax in each of our evenings was not working, being fixed or renovated. I found it on an updated post under Other Information but too late to cancel my reservation. Otherwise, perfect stay and perfect location.

A request for the top floor was met. The beds were comfortable. The breakfast was decent with eggs, biscuits and gravy, sausage, fruit and muffins. The rooms were cleaner than expected, BIG plus. We didn't hear alot of outside noise.

The room wouldn't stay very cool, no matter how low we set the air conditioning.

Awesome we loved the biscuits and gravy the most. It was quiet and comfortable and very friendly. Emily at the front desk was great. Very nice, helpful, beautiful smile and a great person..

Breakfast was excellent. Breakfast staff worked very hard to satisfy visitors. Hotel Room was clean. My grandson with a disability was able to shower with the handi-cap bars in place. Good location in Branson.

The bed linens were a little shabby and pillows lumpy. Over all, comfortable bed and room.

Room was clean and comfortable. Breakfast was very good as well

Room was next to stairwell and the door made terrible noise every time it closed was very annoying when trying to sleep

Great breakfast with lots of options. Pool was small but good. Good location. Property overall in good shape.

Bathroom ceiling tiles had some rust and no ceiling fan in bathrooms that you could turn on. Would have been nice to have soap, shampoo, and conditioner in bottles instead of cheap bar soap, but it was fine.