Location is between Cambridge and St. Neots, with easy access to both. There is plenty of free onsite parking in a well lit, clean lot. The people at reception were knowledgeable and friendly, and check-in was efficient and quick. The room was very clean, the bed was comfortable, the shower had plenty of pressure. It was quite soundproofed. There was ample space to hang clothing. There was a coffee station in the room. There was no refrigerator in the room - but we were allowed to keep our perishable items in the hotel refrigerator. We appreciated this consideration.

Rooms do not have refrigerators.

This is a truly fantastic hotel and this was our third time staying there. Great, convenient location - a short distance to the excellent Madingley Road Park and Ride service into Cambridge. Shops and Service Station very nearby. The hotel itself is modern, spotlessly clean and the staff are very welcoming and so kind and helpful. The rooms are not very big but they are fine as a base for a short stay. We were sharing our room with our son and dog but it would be fine for a couple. The shower rooms are very well equipped, great toiletries, plenty of hot water and lovely soft towels. The beds are very comfortable, excellent air conditioning, television, hairdryer and iron/ironing board. We have already booked another stay in October.

The electric car chargers have been excellent during our previous stays but have been taken over by another supplier and were not working on this occasion. We used the chargers at the council offices about 5 minutes walk away.

A lovely warm welcome from Nikki. The room was spacious and very clean. Bed was comfortable. A good location for exploring Cambridge via the park and ride services. Also good for exploring other nearby attractions in other counties such as Suffolk, Essex and Lincolnshire. Nice perk of having decaf tea avaliable at breakfast.

Breakfast was included which was convenient but more choice of continental options would have been nice as I don't eat a full English breakfast every morning. Would have been nice to have a bath in the room but the power shower was nice.

Bright, modern, attractive decor. Well designed en suite bedroom, useful mid height sockets and for usb. Comfortable bed, very comfortable a/c. Good sound proofing when window shut. Breakfast buffet was constantly being replenished. Young and attentive staff. Free wifi and carpark. We liked the setting of the new town. We ate at the pub - reasonable pub view, served by very friendly willing young staff. Convenient overnight stop on way to or way back from Continent in quieter area than the main A14/M11 road.

Whilst well designed, the bathroom was a bit small with sharp edges. Moving the small “wardrobe” space in the bedroom to the other wall would have given a few more inches to the bathroom, We twice had to have the electronic room card changed. On our return from dinner, the card wouldn’t let us use the lift to the bedrooms. After to-ing and fro-ing to Reception, we were given a new card. After breakfast next morning, it wouldn’t let us into our room and my husband had to return to Reception again - a fair walk down a long corridor if we had been less mobile as some of the guests were. Apparently, being near a mobile phone can sometimes affect performance.

Great location for catching direct bus to Cambridge. Very comfortable modern room. Great breakfast. Friendly staff and quick check-in. Close to Morrisons and Home Bargains.

Nothing

The hotel was perfectly clean, well appointed and newly refurbished. Large quiet rooms. TV was large and worked (not always the case!) good water pressure and air con controlled from a panel. The service is excellent and 24 hours. Large car park easy to get round, and walking distance of Camborne which is actually a nice little commuter village with a busy enough centre.

The food is OK. The evening menu is essentially bar snacks (pizza / burgers). The breakfast is almost good, but the eggs are reconstituted I think. They didn't seem fresh. Some fish would turn it from good to excellent.

A solid 10 across the board — Holiday Inn Express Cambourne, Cambridge exceeded all expectations! From the moment we arrived, everything ran so smooth and organised. The location, though a bit outside the city center, offered peace and quiet — a welcome retreat after a busy day in Cambridge. Public transport and parking were both convenient, making it easy to reach the heart of the city. The room was spotless, modern, and surprisingly spacious, with a super comfy bed that gave us a perfect night’s rest. I appreciated the thoughtful touches like plenty of plug points, great water pressure in the shower, and excellent soundproofing. The breakfast was generous, fresh, and well-managed — from hot options to fresh fruit and pastries, it was a great way to start the day. But the real standout? The staff. Every team member I encountered was friendly, helpful, and genuinely welcoming. They made me feel at home, and nothing was too much trouble. Whether you’re visiting for business or leisure, I’d highly recommend staying here — it’s great value, with top-notch hospitality! ☺️

Bright modern hotel - staff very friendly and polite - breakfast was very good being freshly cooked and never in short supply even at peak times - rooms were clean and airy.

Having a drink in the evening became uncomfortable as young children were allowed to noisily run throughout the lobby and restaurant as well as the corridors. It was like being in a kindergarten!! It is a shame that the manager would not have a word with their parents even after we complained of the noise! Sad because this is an excellent budget hotel.

We have stayed here before and it didn't disappoint this time either! The location is perfect for us as we were visiting relatives. Everything about this hotel is just excellent, it's clean, it's comfy, nothing is too much trouble for the helpful friendly staff. The room we stayed in was spacious, clean and warm with plenty of hanging space for clothes. It has very good sound proofing too, you very rarely hear your neighbours in the hall and never hear them in your room. A wonderful stay

Two things to put here, a second lounging chair would have been good, there were two of us and we couldn't sit comfortably to watch the TV unless we sat on the bed, and neither of us find that comfortable. We would also have liked a few drawers to put our small things in.

Our welcome - we were warmly met and checked in by Nikki. A welcome like that from an employee who understands customer service as she does sets IHG Cambourne ahead of its rivals. Exceptional. We loved the cleanliness everywhere as well as the design of this new hotel. We only stayed one night but enjoyed a hearty breakfast that provided a great array of choices. Really well laid out and attended to by the breakfast team who went out of their way to check the ingredients of some foods for us. We cannot recommend the hotel enough.

Minor gripe and it didn't spoil our time there but the we found the twin room we had a little too cramped. Like i said it didn't spoil our experience.