nice and clean onsen facility, great staff service, rooms are new and clean. highly recommend rooms with sea view. this location is also in the middle of major attractions of sanrio harmony land, african safari and umitamago/takesakiyama monkey zoo. about 15-20 mins drive to these locations when the traffic is light.

you must drive to the hotel and their driveways only allow left turn onto southbound traffic. you cannot make a right turn directly from northbound and will have to u-turn. if you want to get onto northbound from the hotel, you must turn left first onto the southbound and then u-turn. hotel restaurant will stop taking customers at 7:30p so you must plan ahead where to eat if you miss it.

We stayed one night. Hotel is on Bay of Beppu It was a nicely appointed room Free beer until 8pm We didn’t use onsen but it is available Staff is very helpful Easy free on site parking Clean and Quiet

Pillow was very uncomfortable, felt like grain or bean bag material, hard as a rock “Mountain View” means street side not beach side - not picturesque, but it is still soundproof Tremendous traffic and due to median need to complete awkward U-turn to get to hotel. Not a lot of restaurants within walking distance and hotel restaurant must be pre-booked and was an expensive buffet. Check out is 10am

Hotel is newer, so everything was modern and worked well. The seventh-floor bar/lounge was very enjoyable. Nice place sit and look out over the bay.

The outdoor foot bath closes at eight PM. There were multiple families enjoying it and all customers seemed to be content socializing, but the staff requested everyone leave as it was eight PM. If guests are enjoying themselves chatting with fellow guests, why not extend the allowable use of the foot bath for a couple hours.

The staff was very nice. They were truely awesome. The room was good and I would of gave it a 5 star but the picture of the shower room does not give its true nature. You have to be very short to enjoy and relax in the tub. It looks big in the picture. Also, breaksfast, wasnt really fond if it. For the price, I really expected a better layout. Other than that, me and the family was good.

A hotel with excellent facilities and great comfort. The concept seems to be that you get everything in the hotel, from foods and drinks to onsen experience. The service was excellent as well. highly recommend!

You need a car to get around although the hotel provide shuttle service to JR station.

Very nice room, wonderful staff.

Very poor selection for Western breakfast (but massive selection for Chinese tourist groups so perfect if you prefer that kind of breakfast!).

Good service, nice breakfast. Unfortunately the dinner was fully booked. There are no other restaurants nearby. The hotel location is bit out of main town.

Only one restaurant

The facility is clean and nice. Staff is friendly and helpful. Meals are good with free drinks and sea view. We have a relaxing stay at the hotel. Highly recommended.

The staff were polite and helpful. The public hot bath and facilities were very good and I enjoyed the drinks and snacks provided at the bath area.

Nothing

Loved the beautiful view from the lobby. Nice and clean Onsen. Good selection for breakfast. Was very helpful to have a shuttle from and to station. Enjoyed the experience of wearing a yakata

Beds were a bit too firm