Friendly staff, good Ryokan experience, close to restaurants, bars, shopping, transport - everything within a few blocks. Information Centre at Beppu station excellent and helpful for getting to attractions. Two days enough but could do more. Loved the experience and private Enson at Yanada Bessou.

NOTHING - Private Enson Towels could be replenisged - Very minor - great traditional Ryokan enjoyed even having to share bathroom facilities.

It was literally perfect. The inn is super old (from 1930) and authentic and you can enjoy the scenery of chirping cicades while sipping the ice-cold tea the staff instantly hands you when arriving before you get shown around the whole place and getting everything explained. The staff is super friendly and they always try their best to make this experience unforgettable (in which they succeeded). The private onsen which you can book for 30 min at a time multiple times a day is very relaxing and has a nice moody scenery, especially in the evening. There also is cheap rental of E-Bikes. The room is very big, beautiful and clean. You get some free snacks, tasty green tea and a can of hot and cold water every day. Everything else you need is there too. Another highlight are the traditional Yukata which you can wear whenever you want. You get one for every day. The breakfast also was very authentic, tasty and very cheap for what you get. The place is just a 8 min walk from the main station and close to multiple bus stops. I can't recommend this place enough. We'll definitely come back.

Nothing to write here.

It’s a traditional Ryokan with family history in their 4th generation! We were very lucky as we got there early and were offered the big room upstairs for a little extra money and it was our best decision as the room was just spectacular! Breakfast is also highly recommended as it is a traditional Japanese breakfast, nicely prepared and served in a tatami style room. The Ryokan also counts with one of the most beautiful private outdoor Onsen in a nice garden that we have seen in all of Beppu. The owner Rumi and her staff are extremely friendly and helpful and it was a pleasure to stay at this Ryokan and we will for sure come back again!

Nothing negative during our stay!

The outdoor private onsen is gorgeous, I wish I had stayed longer just to use it. The indoor onsen was comfortable. The room was very comfortable but you had to use a communal bathroom down the hall. The bathroom was always clean and available for use luckily but I did hear other guest needing to use it when I was in there.

Not having a bathroom in the room or closer to the room. Only because I often need to use the bathroom in the middle of the night and it made it inconvenient. But it is an older ryokan so it was expected that there wouldn't be a bathroom in the room.

the onsen was lovely - especially the private bath. It was nice to be able to reserve times in the afternoon / evening and again in the morning. Our room was very comfortable and cozy. the location was great - a quiet street away from the traffic but close walk to neighborhood restaurants staff were very friendly and helpful

the indoor bath area is small and a little bit worn, compared to some of the other places we have visited, but still very pleasant for a quick soak and a shower

This property is stunning. The room was gorgeous and very comfortable. The onsen was wonderful. The traditional breakfast in the morning was delicious and staff were extremely attentive. Would definitely stay again if we returned to Beppu.

The surrounding area isn’t overly enjoyable to walk around. It was very very quiet and not many restaurants. Beppu in general was mostly underwhelming, however it was worth the visit to stay at Yamada Bessou.

Incredible hospitality, beautiful old house, and an open air private onsen to enjoy. They even asked about my diet and had a vegan meal as an option. Really good traditional Japanese inn experience in an ideal part of the city. It's less than a 10 minute walk from the ocean, shopping streets, and Beppu station which is also where the buses to the "hells" hot springs and ropeway can be taken.

The closest toilet to my room did not have hand soap, but there was soap and a sink in my room, so not a big issue.

Everything was outstanding. Staying at Yamada Bessou was like being transported back in time- everything is so thoughtful and nostalgic. We loved the private onsen, the Japanese style breakfast, even the check-in was such a lovely process.

There was nothing that did not exceed our expectations. I would say the only thing that was just a tiny bit difficult was getting there- google maps tried to have us go down a one way street- just a heads up!

Traditional charms - we liked how a bit of the history was explained to us at our arrival and everyone we met spoke excellent English (that is good as we do not speak any Japanese). All the facilities were explained (how to book the outdoor private onsen, etc). We had fun choosing our yukatas (great fitting and beautiful colours for the ladies) and appreciated the toed-socks (free gift! and a great memento of our stay!).

The indoor onsen is a little old, but it is well maintained and clean but we found water a tad too hot that night, but it was just nice when i tried it again in the morning. *Note - This is not a negative comment but follow the GPS (map code) the way in is via a little lane -- it is not a mistake!

I was essentially living in a piece of history. It is tranquil, rustic, and comfortable. The in-house hotspring was amazing after a long day of travelling. But the real gem are the staff, they were incredibly nice and helpful. Special shout out to Kenji for helping me find an item I left behind and safekeeping it till I return. I had a really good sleep there.

It is difficult, if not impossible, to pick a reasonable thing that I don't like about Yamada Bessou.