Very modern building reasonably close to Shinkansen station on well serviced bus route (3 stops). Early morning free shuttle took us to station in plenty of time. Location is a few blocks from vibrant Canal City shopping centre/ entertainment and restaurant area, and well patronised street food at Riverside stalls in the evening Also direct bus route to old castle and Ohana park, with a modern city art gallery there, lake walks, jogging, cycling, gardens and a lovely modern tea house on the lakefront. Our room was large with fantastic bathroom. Only problem is usual Japanese issue of no wardrobes/suitcase space. When you are travelling and living from your case for a month you don't want to be constantly packing and unpacking. Great laundry but no ironing facility.

Breakfast by Japanese hotel usual standards was not as varied as other places, so menu options more limited than usual.

Really enjoyed our stay here. The location is handy - only 15 minute walk to the train station, and they have a free shuttle to the station in the morning (tickets do “sell” out, you have to get yours early for some of the times). There are bus stops out front that will take you to the station or downtown quickly. Lots of convenience stores and restaurants around. The amenities in the lobby are coffee/tea/juice machines in the afternoon and bath salts/oils and face lotions. The room was great - the bed was a little too firm for us but we know other people like that. The room was spacious with a nice view, and they left 2 bottles of water in there. The blackout curtains were very effective, and designed so that one ran behind the other so there wasn’t a gap. The staff were friendly and helpful, and the fourth floor has a laundry machine and microwave.

No major complaints, only small issues. The bathroom was about half a centimeter lower than the rest of the room which made for an awkward step down, and the shower head needed a good clean.

Free shuttle bus to the airport in the morning and saved us from needing to push our luggage to the train station. Overall very clean, and they also offer bath salts for travellers. 7-11 is adjacent to the block with a back entrance directly linking to the entrance of the hotel. There’s also a drug store across the road so you don’t have to carry them all the way from the station.

There are people at the front desk but seems they are quite selective on who they would serve to check in, when we arrived we had to use the self service machine to check in. Bath salts are only available until 22:00, if you are late you can’t get it.

Great location, walking distance 15-20 Min walk to Hakata station. They have morning shuttle bus to take you from hotel to Hakata station. Vibe is modern and new

Beds were super uncomfy. Pillows have weird beads at the back and very thin. Both my partner and I had sore backs each morning when we wake up. Would be nice to have a shuttle bus to and from airport instead of only to Hakata station in morning. No point booking shuttle when can just walk to Hakata station especially when there's no shuttle bus from Hakata station to hotel

Very modern, minimalistic decor hotel. Well set-up with lots of amenities, including a regular shuttle to Hakata Station. Check-in and paying accommodation tax was very straightforward. The room itself is of a decent size and comfortable. Staff able to help with doing luggage delivery straight from the hotel, though I wonder if it would be quicker to go directly to Yamato Transport. Otherwise I would stay again!

They do not restock with bottled water unless cleaning your room (which they do not do every day). Staff wanted us to come down to pick up a towel that we couldn't find in the room, rather than bring one to our room.

This is a very lovely hotel which lived in a location in centre but not crowded place. Staff are very kind and helpful, seems they from different countries can meet the needs of different language conversations, and of course, the English proficiency of local employees is also good, very easy for communication. Rooms are very clean and Japanese style, means it's not as big as imagined, but Japanese hotels have such the same problems... worthy to recommend. Free drinks offer from 14:00-20:00 (not sure the detailed times but free drinks is true.)

Seems nothing to complain, but dont forget to put the "clean up" card outside the door, if you want the room cleaning.

The hotel had rooms that were larger in space than the typical Japanese hotels but still smaller for our comfort. Their breakfast was great and the staffs were helpful and accommodating. Had a room issue when we checked in but staff got us another room for the first night which was an upgrade.

It was good that the hotel had a shuttle that takes you to the main train station, but I would have like a location that was less than 10 minutes walk instead of 25 minutes. The shuttle indeed was a good add-on by hotel but had limited times.

The rooms are fantastic. Nice interior - clean and modern. The bathroom is just stunning - and we chose room with two beds and bathtub - it was totally worth it. I liked to location eventhough you need to get used to navigate around it. The breakfast was outstanding - everything you need and more! Really awesome. And the nice gesture to create your own bathsalt at the welcome area is just a genius idea! And on the same building there is even a convenience store open 24hrs - perfect.

there is nothing to complain about

Friendly staff, some were english speaking, room was more spacious than expected. Shuttle bus service to hakata station very helpful! Bus stop near the entrance had some local buses that made exploring easier.

Pillows were way too flat, rooms felt dustier than i would have liked it to be. The kettle in the room kept leaking(?) even though it was not filled to the max. Aircon needs servicing — it was either too cold or too stuffy, could not get it to a comfortable temperature

The room is your standard hotel room with all amenities provided. We're lucky we were located at level 4, right next to laundry room and where the microwave is at. The hotel also provides bath salts/oil (?) if you wish to take a dip in the bathtub! Location-wise, it's great! 3 bus stops from the nearest Don Quijote (I walked around ~20 mins). There's a 7E right next to the lobby so that was great. Check-in is with a machine but staff are friendly to help you! There's no direct to airport transit but they will send you to the Hakata Station and you can take the bus from there.

Nothing that stood out!