Convenient and clean. Grateful for a front desk staff on Apr 3 morning ( around 6+ am) who upon our enquiry on transfer to airport and our difficulty to get taxi from App as we don’t have Japan mobile contact, offered right away to call taxi for us and told us the hotel has link to 4 taxi companies, and within minutes he got us two taxis. His excellent service was so different from what we were told on Apr 2’s staff who served us (refer to next comment)

On April 2, upon our enquiry for transfer to airport, a front desk staff told us there is no taxi so early (around 6:30am) to airport because in Fukuoka, taxi driver don’t start work so early! And told us we can try using App to find our own way or else take train. We were very disappointed with the service offered. And was appalled that Fukuoka transport is so bad! At that moment we regretted booking the hotel for our stay before departing Fukuoka as getting to airport is so difficult.

This is a nice small business style hotel but with outstanding riverside views which also let in a lot more light than normal business hotels. The facilities were sufficiently clean and the location was central enough to make walking or using public transport easy.

While the room was up to standard, I don't think this would be a suitable location for large groups of families, and is more aimed toward solo travelers or business people. The services available were also very limited and their is little to no English support if you need that.

Good housekeeping on rooms Classy reception area

- Dated furnishings. But well maintained - The self service payment kiosk. I don't understand why the counter staff could not process payment at the counter since they already helped to check in. After a long tiring flight, guests would preferably like a full service check in offered by the staff

It locates at the prime position of the town as you wish to visit historic buildings around the harbour. I take 2-minute walk to the piers go to Karato Fish Market and Ganryu-jima, extremely convenient. The restaurants downstairs and nearby provide excellent Japanese foods. only few minutes walk outside the hotel.

The hotel buildings, including the lift system, need to be upgraded. The outsiders can enter the hotel rooms easily without any room card.

The location is great. Nearby access to Tenjin and Nagusa Kawabata trains. Excellent cafe downstairs. Reception is very organised and a good front to the hotel.

The Wifi is vey poor and weak. Room that we stayed in had seem some wear and needs a paint job.

The hotel and room was nice, though the bathroom was very small. The breakfast buffet was served at the top floor with a lovely view of the river. The food was good. The staff at the reception were friendly and took our suitcases for safekeeping, so that we could go sightseeing.

The soundproofing of the room was not good, so we could clearly hear people talking (quietly) in the hallway, and the loud ding of the elevator.

Location is good for us. The hotel is right in between Hakata and Tenjin. It’s a couple of minutes walk from a tube station on Ariport line. Nakasu area is within walking distance.

The location is great. Short walk to Tenjin Station and Kawabata mall. It’s next to the canal.

There were some minor issues with the room, e.g plug in sink was not effective, but nothing to detract from the overall stay.

Everything, zero complaints, maximum points

I did not like that there was nothing to dislike, it was fantastic

Great location between Tenjin and Nakasu, river view from the restaurant

View of buildings from our room