Beautifully located ryokan with very friendly service. If you're lucky, you can see Fujisan. The kaiseki style food served at breakfast and dinner was excellent and the views from the several available onsens astonishing, be it the view of Ashinoko in the main building (for day guests) or the japanese garden in the annex building (for overnight guests). Even though there were many guests in the ryokan, we had the onsen to ourselves most of the time.

We reserved the shuttle bus from Odawara station, but we didn't know what the bus looked like and where it stops, so we missed it. FYI, it stops near the statue beside the line buses and carries the logo of the Prince Hotel chain. The building itself is a bit rustical, but well maintained and clean, so for me personally it gave it more flair to the ryokan experience. Not so many power outlets available in the room. Public transport (bus) to/from Togendai/Motohakone didn't come so often as we hoped for, but if you are fit enough, you can even walk these distances. Parts of the road pass directly along the lake.

Nice and classic ryokan in Hakone with astonishing view of Lake Ashi and Mt. Fuji (in a clear day). Yes, the shuttle bus schedule is very limited and too bad we arrived when there's no bus schedule. We finally catch a cab near Motohakone port to go to ryokan. We hope there will be more rooms with private bath available. Overall, it's a very nice experience and we would love to go back again.

I loved the location! So close to a cute shopping area and to the ferry! It was also close to a ropeway that happened to be closed for the summer. I loved wearing the yukata to the meals! We also wore them to fireworks to celebrate the Dragon festival!  There were lots of yukatas to choose from in many colors and designs! We loved the meals! We stayed two nights so we had two breakfasts and two dinners and we had some of the best food of our entire trip at our meals! We had fresh sushi at our second dinner! It also came with excellent meat that we cooked at our own personal mini grills at the table! There was one breakfast I didn’t care for, but I loved all three other meals greatly! The serving staff at dinners were very nice! We had a nice view of Mount Fuji, it’s over to the right over a hill, and sometimes it is covered in clouds, but it is beautiful and we loved it. Our room was nice and big and very comfortable.

Sometimes there was a weird vibe at the front desk. They never cleaned the room while we were gone. With four people in the room it would’ve been nice to have clean glasses and towels each day. We did ask for clean glasses at the front desk and they did bring them on a tray. The onsen was very nice but oh how I wish there was a third option aside from public and private baths where we could wear bathing suits! Of course no onsen allows this, but I sure would love it! Our room was in the annex section of the hotel.

Room was beautiful, very traditional as we expected, but the “mt fuji view” and also the lake view was almost unreal, on the first floor only with trees on the window. If the view is a must, ask a room on the 2-3rd floor. Loved the ambiance, very japanese, spacious room. Good food (they adapted on the second day for us and kids - western breakfast; but japanese menu was already good!)

Too expensive, other ryokans in Hakone are not so expensive and it is NOT a luxury hotel. Bathroom inside the room was very simple. And to reech the pathway to the shrine, you need to walk on the road a bit. But it was calm and nice!

Beautiful old fashioned ryokan next to the Lake , with nice views over the lake and Mt Fuji . Traditional kaiseki dinner and very traditional and rich Japanese breakfast. There is an onsen bath , both indoor and outdoor , sauna . Possible to use as of 5pm until 1am. Great experience. It´s quite pricey, but we don’t regret it at all

A bit far from Motohakone or actually any civilization, so expect tranquility. Ryokan was refurbished probably in the 80’ or 90’ latest , but it’s functional and has got some charm

Incredible outdoor (public) onsen with view of Mt Fuji! We were very lucky and got to see a clear view of Mt Fuji on our last day - this made our room with lake view of Mt Fuji very well worth the price! The breakfast and dinners included were delicious - very traditional kaiseki’s so don’t expect any sort of Western food here. Additionally, the room was super comfortable & spacious with comfy beds. I also loved that we could wear the provided yukatas around the entire property (was good to give my other clothes a break!). It was also very easy to book the shuttle bus to and from Odawara station (via messages on booking.com).

Nothing! It was amazing.

Ryuguden is a lovely property with a beautiful location on the lake and, weather permitting, gorgeous views of Mt. Fuji from your room. The outdoor onson has a similar view and was delightful. The staff were top notch and very helpful in assisting us with logistics and verifying options for us given the weather event that was impacting area. The meals were uniquely interesting and I cannot imagine a better first time experience in a traditional Ryokan.

The remoteness of the location is part of its charm and contributes to the zen vibe, but should be taken into consideration when planning how to see the sites that are further area. However, Motohakone is convenient.

the views from the room are spectacular in good weather, and the rooms are extremely spacious. There were also western beds available in the room Dinner on day 1 was very good, 2nd day's dinner was average. Onsen was fantastic, there are outdoor/indoor options and the outdoor onsen oversees the mountains and lake.

the location is not as accessible. there are hourly shuttle buses to/fro the base of the mountain that takes around 15-20 mins hence it is important to plan around the bus schedules. in bad weather (e.g. fog) or heavy rain, the views from the room will disappear however this is no fault of the property.

The room was fantastic, great view of the lake and Mt. Fuji and the tatami mats + futons were surprisingly comfortable. The two Onsens were very clean and had a good range of temperatures. The included dinner and breakfast were superb, it was my first time eating food presented so nicely, I recommend trying the plum wine while you're at it. The location is great, right next to the bus stop and a cable car.

The clothes and shoes that they provide were not great fits for a large American man, but they were still usable, not a big deal.

The view from my room was just breath taking. Fuji mountain is just there. It was so beautiful that I wished I could stay longer. Also I love hot spring. The location is so quiet and it was perfect for my vacation.

One of staffs expressed anger when I was late 20 min for my breakfast. It was really unnecessary. after he said angry words and pointed his watch several times with frown face, he didn't even serve water or anything and didn't even look at my table. so unprofessional. He was the only unpleasant experience. (he was wearing glasses and seemed work there sometime.)