Our experience was more than satisfactory. The hotel’s location within the station itself was extremely convenient. We appreciated the cleanliness and order throughout the property, as well as the friendly, prompt, and professional service from all the staff. We arrived a few hours before check-in and had no trouble leaving our luggage at the hotel, which allowed us to start exploring the city earlier and more comfortably. The Wi-Fi worked well, and there were useful amenities available such as an ice machine, microwave, and complimentary coffee and tea. They also offered several paid services, including laundry, which added to the overall convenience of our stay. We felt very comfortable in our room. Our window faced the back entrance of the station, allowing us to enjoy the sunset in the afternoon. We would definitely stay here again without hesitation! ありがとうございます

This hotel is perfectly located for travelers using the train — just inside Kanazawa Station, making it ideal for moving between cities. While the main tourist spots are a bit of a walk away, buses are easily accessible and reliable. Downstairs, you’ll find everything you need, from a 7-Eleven to other useful shops. The hotel’s common areas are thoughtfully equipped, and the laundry room is a huge plus: it's super cheap, includes a dryer, and can handle about 3 kg of clothes in two hours — just don’t overload it. The staff were friendly and helpful, and the room was clean and more spacious than many other business hotels in Japan. The shower was excellent, and the room also included a boiler for added convenience.

Like many similar hotels in Japan, the room may feel a bit small by European standards, but it was still comfortable and well organized.

Really loved the location as it was it was literally inside the train station and next to a 7 Eleven. There are so many food and shopping options nearby. You can only access the floor you stay on and with the location of the hotel, it felt very safe. The vicinity of the hotel and train station has a lot of foot traffic until the nearby shopping malls' closing time, so that also made it feel fairly safe. The hotel is also very clean and is a well taken care of property. The bed is comfortable.

The room is on the smaller side which made is hard to open large luggage. Nothing else to dislike.

Very convenient, located inside the train station about 100 meters from the gate exit. They were able to hold our luggage an hour before check-in and an hour after check-out. The room had a good view and the bed was comfortable. The TV had a screen that shows the status of the laundry machines so you know which one is available and how much time is left.

The elevator always makes a stop on the third floor no matter if you’re going up or down.

Via Inn is a great hotel for short term stays, for longer than a couple of nights you might struggle with space. The room is quite small, if you leave your two suitcases open you no longer have a floor. That said, the bed is quite large and comfy. The pillows were just all right, I think a little too over-hyped with the "4 ways of sleeping" ad you could see on your tv materials. Speaking of tv, one wonderful option is to monitor the status of all washing machines to the minute - no need to set any alarm clocks, it tells you everything. The bathroom is small and cramped, two people are a crowd. However the water was always hot, the toilet seat was warm, the amenities full and nicely scented. But the best thing - location! The hotel is in the station, no need to leave the building. This goes with immediate access to all surrounding shops, cafes, and restaurants at an arms length. The hotel also provides free of charge luggage storage, both before and after your reservation. Overall - amazing for an overnight stay in Kanazawa, especially for the price.

It can’t get better in location, value for money, quality, high standards, practicality: is inside the train station!!!! Excellent quality on breakfast (a la carte selection/ small menu tho)… ok hear me out, the only not so positive thing , if you get a room in the back row those that look to the station you will go to sleep listening to the station announcing the trains coming, so you could either use AirPods or just remember how much money you saved staying here and how convenient the hotel is and go to sleep happy!!!. Or you might get blessed and stay on the side that looks to the street and won’t listen much the station, either way my best stay in Japan, and I visited 9 cities

Location wise is very strategic with public transportation such as train & buses. However if you ride the bus you cannot use icoca or suica, you have to pay with cash with exact value because japanese culture dont prepare balance for you. If you plan to go explore the whole attractions place around kanazawa you can buy bus pass for 800yen for 1 day bus pass. What i love the most is Omachi market of Kanazawa. You can get fresh seafood with reasonable & cheapest price!!!

No kitchen pantry as it is business style hotel

The location of this hotel is amazing, since you have an entrance right at the train station. There’s a bunch of restaurants close and a convenience store just around the corner. Very practical. The room had a standard size for Japan, not too big, but it had all the facilities needed and we were also given basic toiletries. Coffee and tea are also free of use. The staff was nice and they kept our bags the day of the check-in and check-out so we wouldn’t have to walk around with them.

The mattress was not very comfortable.

You can’t get a better location, literally in the station. The station also has some great restaurants so you don’t have to go far for something to eat. The room itself was clean, tidy and comfortable. Nothing groundbreaking, but was overall a nice room. Has a coin laundry and vending machines on the reception level. Staff were very kind and helpful.

I’m not sure if all rooms are the same, but there is a a rather large step out of the bathroom, and a found myself tripping down a few times.

The location is superb, inside Kanazawa station. The entrance is on east exit, beside 7 eleven; very2 convenience. Hotel's essentials i.e: coffee, tea, toiletries, etc provided in the lobby for us to grab. The room size is quite decent compared other Japanese franchise. Very clean and comfortable!

On 1st January 2024 at 04:10 pm we were in front of the hotel entrance when the earthquake struck! Instantly we run outside the building. We couldn't enter the building until 9 pm . And there was no elevator, our room on 5th floor. We lifted our luggage s slowly and painfully to our room. Nobody helped, no bell boy . It's understandable, most of the worker was told to go home earlier. However, despite the force majeur, Via inn is definitely a gem! I will be back anytime in the future !