Perfect location, bus to the garden and castle 2 min walk (platform 5). Reasonably sized room with a big bath room. Possibility to leave luggage before check in to go explore the city. Bus to Shiakawa-go 5 min walk (other side of the station). At the station there is a great Tonkatsu restaurant.

Excellent location next to main train station and within walking distance of the market. Courteous and helpful staff, tidy, spacious rooms and large bathrooms by Japanese standards make this a very enjoyable stay. Will book again next time!

Can’t think of anything!

The hotel was very close to train and bus transport and plenty of dining options close by. We inadvertently booked a smoking room and when this was brought to our attention on arrival we just thought "so be it". Left our bags in storage prior to check-in and when we returned to check-in the receptionist at the desk had gracefully upgraded us to a non-smoking room that just happened to be a suite on the top floor. . . .a 45m2 room with magnificent views, a big comfy sofa with a monster TV and a wardrobe for storage, , , ,that was a lovely surprise and greatly appreciated.

Everything was excellent.

The location is right at the A3 exit of Kanazawa station. Perfect. Walking distance to many tourist spots too. The hotel room size was also generous. The breakfast was sumptuous and was good to last for our Shinkansen ride to Tokyo. I highly recommend this hotel.

It didn't have a spa but the only consolation was the tub in the room..

We arrived early and the hotel kept our luggage for us until we came back in the evening for check-in. Very spacious room with plenty of space to open our luggage. Very nicely decorated with the dark blue and beige wallpaper. Very spacious bathroom as well. We had a nice view of Kanazawa Station and the Forus shopping mall. Even though the hotel is located next to these places, it was surprisingly quiet.

No complaints, just small observations. The hotel yukata were full cotton, comfortable and had an interesting colour and pattern, but a bit long and we're tall. The shower head was a bit strong but the water flow and temperature were steady. We put the Do not Disturb sign because we didn't need cleaning or new towels but we were still given new towels, despite staying there for only 2 nights, which is a bit wasteful for the environment.

Location and size of rooms

Restaurant dinner menu not displayed in English

I moved across the parking lot from a poor 4 start hotel, and was pleased that this hotel met the level I expect in a 4 star clean room, even a robe! newer pod coffee maker.............should have more than 2 creamers

more information on where the restaurant was and when it served. I did see a sign for afternoon tea I moved across the parking lot from a poor 4 start hotel, and was pleased that this hotel met the level I expect in a 4 star the horrible STEP you had to negotiate to get into the bathroom, VERY dangerous at night

Location is the key factor for us to choose this hotel. Less than 5-minute walk from JR station where there are tonnes of food choices. Room size is decent, unlikely other modern business hotel chains. Staff are courteous. Well trained in traditional way. Majority are local customers and that speaks a lot as their good consistent standard has gone a long way.

No in-house washing machines and dryers. But that’s not an issue as I found a good laundromat nearby.

We have stayed at this hotel on several different visits and were not disappointed this time. It's a great hotel within easy walking distance from the station. The room was very comfortable and the breakfast buffet is great. Before we arrived we were informed of a school group would be occupying the same floor as ours and asking if it would be okay to relocate us. We said, "yes." Not only did they relocate us, but they upgraded our room type as well, which was an unexpected, but AWESOME surprise.

It is right in-front of the Kanazawa Station. I love the flexibility of the staff, they are very accommodating. The room was clean and worth the money. We did only 1 night stop as part of the whole Japan trip. It was easy to navigate, as everything is just nearby. The lobby was massive, alot of space for luggage storage. I love Kanazawa. Definitely will come back.