Hotel is a very short walk just around the corner from the kamazawa station . 7-11 on the first floor is very convenient for supplies . The staff were absolutely wonderful and exceedingly helpful. Beds are on the firmer side which was great for me but not everyone likes that , in my experience most of the beds and pillows in japan are going to be fairly firm no matter where you go. The bathroom was very large and had a wonderful rain shower head and tub. I didn't eat breakfast at the hotel so I can't speak to that but several other guests mentioned that it was great. Being so close to the station means you are also very close to the bus terminal for getting to the major attractions. I spent several hours just wandering aimlessly around town very nice place and wonderful people. I would stay here again without hesitation.

3-5 min walk away from the train station. Love the massage chair! Room is near the train station so it's easy to spot the different trains. Facilities are great and comfortable. Staff are very polite and professional. Size of the room is ideal.

We were told that daily housekeeping is optional upon request. But once a week there will be a compulsory housekeeping for hygiene purposes. We expected the normal housekeeping. But it was only the disposal of the rubbish. Perhaps it will be good if the staff can be specific about this work to manage expectations.

The location was perfect as we could walk with our suitcases from the station. Also there are lots of shops and restaurants nearby, with a shopping Centre as well, all within the station area. The bus we had to catch to go to all the popular tourist areas also leaves from the station. There is a convenient store next to the hotel. There is also an Italian restaurant below the hotel. Unfortunately we didn’t make a booking in time so we couldn’t get a table but it was very busy and looked like a very popular place to eat. We liked having a laundry to do our washing.

The bed is pushed against the wall due to the size of the room. So even though I tried to book a big room where there was space on either side of the bed, this was not the case. Before I booked, I studied the photos of the room to make sure there was space around the bed. But obviously the photo was taken in such a way that made it look like there was space. However we found that nearly all the hotels we stayed in had the same layout so that is obviously the case with most hotels in Japan. There were 3 washing machines, which has a dryer function as well. So it was hard to use the machines as they were always in use. Also the dryer function is pretty useless and even after 2 hours in the dryer my clothes were still very damp.

To start, the staff is very courteous and helpful, always available to answer questions and assist us. The rooms are large to me, ample space and loved the large closet (6 ft long) which could fit our luggage and clothing. The room also has a safe. Location was near to the backside of JR Kanazawa station. We tried the breakfast at Pizzeria e Trattoria DaTake (associated to the hotel) and we liked it allot, mix of Euro and Japanese and its buffet. We liked the bathrooms, the wet room concept with a large soak tub with a nice rain and spray shower. There were self-operated laundry machines which is good, washer/dryer concept.

One thing is that the sleep robe wasn't designed for larger people, it didn't fit. I did not ask the staff if they had a larger type since I did bring my own sleep wear.

Daiwa Roinet is a great chain. We stayed in Kyoto as well. This one wasn't as good. But it was very good overall. The room was very comfortable and had enough room for both our suitcases. The location is great. Very close to the Kanazawa train station. Breakfast was good for people with no allergies, but not as good for people with celiac, that need gluten free options. This hotel didn't properly mark the ingredients of the different options. Seven-eleven next to the Hotel is very convenient. Umbrellas for guest's temporary usage is a nice touch.

Breakfast was not as good for people with gluten-free needs. It would be easy for them to mark the ingredients in the buffet. English channels on the TV would be nice, but they don't have any.

Nice, new, and clean facility. Located near Kanazawa Station within a few minutes walk. There is 7-11 on the first floor of the hotel so it is very convenient. The bathroom is huge with both bath tub and shower area. The staff is very helpful. I want to change a reservation with a restaurant in Tokyo which needed to be done on the phone. I request the reception to help me make a call because it will be easier to communicate in Japanese. The restaurant didn't pick up so she promised to call again during off peak time. When I came back to the hotel in the afternoon, there is a note under my door saying that it is done. Very comfortable stay.

Nothing

- For us, the location was important as it was close to the main station (easy access when we arrived by train) and it was also as close to the main bus station (direct bus that goes to Komatsu airport). Also a mall with lots of shops, restaurants and services, which was super helpful as the weather was not very good when we were there. - A crib was already set when we arrived as previously requested. - Clean, modern and very spacious room, even with an extra crib. - We asked some questions about the departure and the best options to go to Komatsu airport and they had all the information printed when we arrived.

- We arrived about an hour and a half earlier and while they said that the room was ready, they did not allow an early check-in but offered it at an extra cost. They kept the luggage until the check-in time, which was helpful, and we went for lunch, which we would have done anyway. It ended up being fine, but seemed unreasonable and felt off and unnecessary. - The area is not the nicest nor close to the main tourist areas but very convenient with easy access to the main train and bus stations (within 2-3 minutes walk), where there is a mall and lots of restaurants, shops, small supermarkets, etc. Just be mindful of what you look for when thinking about the location. - Breakfast options.

This sounded like a business oriented hotel, there's a good desk and chair work. I spent only one night there. It's comfortable, located close to the Kanazawa train station. Good bathroom, with the shower separated from the bathtub. I especially liked the massage chair, a good surprise in the room.

My reservation was for 2 adults and 2 kids (11 and 7). For some reason the youngest kid is considered differently, and one of the rooms was organized for the adult person only. There was only one pillow in a large bed, for instance. Also, since we were in 2 rooms, I asked for 2 cards per room, but the front desk said "only one card was allowed per adult person". Found it weird.

It was our first time visiting Kanazawa and we picked this hotel due to its proximity to the train station. We always have a lot of luggage and wanted something within walking distance. There are free drinks at the reception for hotel guests (coffee, tea and juice). I liked the fact that reception staff helped with sending our luggage to our next hotel since we always buy quite a few things to take home and it becomes hard to manage heavy suitcases on public transport.

What a hotel! this hotel is right next to Kanazawa station so this means you have access to everything (shopping, trains, buses. etc) The room is very big compared to Japan standards and it also has a massage chair! this will come very handy when you get exhausted from walking all over town and need some relaxing time. The bed was a king size bed so it was very comfortable and the bathroom was very spacious with excellent shower pressure.

Ask for a room that doesn't face the train tracks. Sometimes you can hear the train overnight and if you are a light sleeper then this will definitely wake you up. Also, breakfast might not be something i would pay extra for. It is very convenient since its right there at the hotel but variety and food quality is not the best. However, honorable mention to them serving fresh pizza in the morning which was delicious.