Even I didn't give it 10/10 but my husband and I agreed that we will stay here again if we go to Tokyo again. Location and comfort are super! It locates few minutes (3-4mins) walking to 2 JR lines and metro line, with this price, you cannot find better! It's not close to Shinjuku/Shibuya (around 35-40mins by train) but it is very close to Ueno and around. Also, the room size is typical in Tokyo but we managed to stay comfortably with 1 small child (4 y/o) and 3 big luggages. The hotel gave us a feeling of homey somehow.

As other reviews about the noise, yes it does loud but to me, who is very hard to sleep, I wasn't bothered by that. I got used to it in few days and later days, I got so tired from walking/travelling so I slept without any problem. There was also toilet smell which I dont like the most about the hotel but it was not a big deal if you compare with the price and location.

Great location and very near to train station (about 2 - 3 mins walk). Next to AEON supermarket and not far from 7E shop. The room we stayed in was very clean and spacious. Not forgetting, the bed was comfy, too. Some people commented that the train track sound was noisy, but for us, it did not bother us at all. The staff were friendly and very helpful, and 1 of them can actually speak 4 languages. When returning to the hotel at the end of the day, without fail, we usually take a short stop at the lobby to enjoy their complimentary coffee and ice cream before heading upstairs. .

Nothing

The hotel's location is very good--close to the train station and Ueno Park. The room was not fancy but it was comfortable at a fair price. The staff, especially Manda, was very friendly and helpful--they tried their best to get us what we needed (ice, a restaurant recommendation, a taxi). I also liked the washing machines on the 2nd floor near my room--it was very convenient to wash clothes. Free coffee downstairs is a nice treat (+ ice cream sticks).

No breakfast option but there was a grocery store nearby so it was easy to get food to eat. There was some noise from people sitting near the elevator but they quieted down when I told them that I could hear their voices in my room.

Attentive staff go out of their way to help you They used translation app just to make sure you got to your destinations using the subway lines which are very conveniently located around the corner a block down for underground and 1/2 block down more from there and you can catch the JR train line which connects you to everywhere in Tokyo saved us a lot of money instead of taxis everywhere plus we got to explore and learn our way around a little better Needed a special gift for the 5 year old grandson that I was having no luck finding at any stores until the evening staffs young man suggested to go to Akihabara jump off the train and I would find myself in front of nothing but you stores I was sadly going to give up and my last store I asked the young lady at the register DAN DA DAN? TURBO GRANNY? She simply lifted her left hand palm up like a tv show host and directed me to the left and the angels sang and pearly lights shined down! TURBO GRANNY! plush plus it was a back pack! After returning to Hotel Tokyo Trip I almost kissed the young man I was so happy It was the last day before end of trip and he saved the day! The day manager was a more adult gentleman he was the one who used the app to give me directions to get around since day 2! Day 1?

They provide all toiletries that you will need for traveling. The location of the hotel is located right next to JR station, and 6 mins walk from Nippori station for skyliner if you are landing at Narita. You can easily hop on a train and get to your next destination.

One thing I did not like was the noise coming from the train/skyliner from passing by the hotel. It was tolerable with the use of ear plugs. On our fifth day staying at the hotel, I noticed there were some leakage of yellow liquid coming out from toilet, not sure if it was because we stayed on the lower level, I noticed a puddle of water on the bathroom floor right next to toilet and it made the bathroom smelled like public restroom.

Very pleasant personnel, smooth check-in and -out processes, wide range of free amenities from toothbrushes to face cream etc, and even free delicious ice cream sticks at the reception desk. Room much more spacious than we expected for Tokyo, location perfect super close to Nishi-Nippori and Nippori Stations which is ideal for trains around Tokyo and Skyliner to Narita Airport.

No breakfast, but that wasn't an issue since we just got some sandwiches and onigiri at the nearby konbini stores to eat in the morning and that worked perfectly fine. There was a smoking terrace at the end of the hallway and smells of cigarette smoke did sometimes come into the rooms and hallways, but not so much that it really bothered us.

The hotel is nice! The staff is really friendly. We’ve got an upgrade on our room so it was really nice, a very spacious room. Everything was very clean and there was good amenities on the hotel lobby to choose from and bring to the room. The neighborhood is good, is near the train station and have good restaurants around. The hotel is near the train tracks so you can hear the train passing during the day but nothing that’s too loud to not sleep well. The bed is very comfortable. We’ve enjoyed staying at the hotel and look forward for our next visit.

The location was great being so close to nishinippori station, a supermarket for cheap food and snacks, and with many amenities nearby. The staff were always helpful with a smile and easy to chat to. They welcomed us back every time and assisted us with change for the laundry system. The rooms were comfortable, never had a bad sleep the entire time, and the AC was great for those coming from colder climates like UK.

I didn't dislike this but it would be important to note, because you are so close to the station, you can hear the trains go past which are frequent. HOWEVER, this stops between 00:00 and 06:00 roughly snd by day 2 or 3 was comforting

The staff were very friendly and tried their best to communicate in English or use translating app to accommodate their guests inquiries. It was very near to Nishi-Nippori station so commute was a breeze. There are several fast food chains nearby which are great if you get home late and hungry from all the site seeing or shopping you’ve done in Tokyo. Also the room was bigger than expected of Tokyo standard.

It’s located between two train tracks so it can be noisy but we weren’t bothered since most of the time we’re out and train stops running around midnight. Ear plugs are provided if you need it. The room we were in has extra door inside that muffles the noise. It was overall clean but the hallway of our room smelled like damp carpet. We had to use the fabric deodoriser and made sure that the humidifier was left on. Good thing there was an extra door leading up to the beds so the smell didn’t linger to the whole room.

The Rooms were big and the location near a tube and the Yamanote line. the Yamanote line is a great line for hitting all the main spots in Tokyo

It was really close to the train lines which means you could hear the trains going past until they stopped running at night. I could sleep through this and my son liked it but a lot of people might not be able to get past it. They also didn't have a contact for a taxi van to get to the airport so i had to find one myself. There also wasn't much going on in the area, although there was enough restaurants nearby.