The rooms were super clean and comfortable. We had a nice view of the mountain from the balcony and private bath. The water was hot enough and we enjoyed it. You need to take a train to ikeda from Osaka umeda. Their shuttle bus stop is hard to locate and it is not mentioned anywhere in the details. After reaching ikeda, go to the bus terminal and there is a sign board that says it is the pick up point. The breakfast in the morning was good with limited vegetarian options.

We had booked for an open air private bath but the hotel gave us a closed one. Upon asking at the reception they said there are no rooms available. I didn't get to stay in the room I paid for. So I am disappointed with that.. Also the shuttle bus pick up point is not mentioned anywhere in the hotel description so it was painful to locate. The bus doesn't come on time due to traffic conditions. Because of this we our check in got delayed by half an hour.

It was an amazing ryokan! Of course, we have nothing to compare it to since it was our first experience, but it exceeded all our expectations. 1. The private bath in the room was fantastic! My boyfriend and I were absolutely thrilled with it. Plus, the view from the room was stunning. 2. The kaiseki was incredible! Every dish was unique and delicious. They were beautifully decorated for the momiji (autumn leaves) season, which was such a lovely touch. 3. The hot springs themselves were wonderful; it was such a pleasure to spend time there. They were also very understanding about my tattoo. It’s quite large and on my ribs, but they gave me two big skin-colored patches that completely covered it, so I didn’t scare anyone. :) 4. The yukatas were beautiful. And there’s a manga corner in the lobby on the first floor—perfect for some reading! :) 5. The transfer service was very convenient. We missed the 3:30 PM shuttle from Ikeda Station and could only arrive at 7:00 PM. However, I called the hotel at 4:00 PM to let them know we missed the transfer and asked if it was possible for them to pick us up at 7:00 PM instead. The staff kindly informed me that the transport would be waiting for us at the designated time at Ikeda Station. And that’s exactly what happened—everything went smoothly and was very convenient.

This is not a complaint, just a small regret that there are no private hot springs available for booking for two, but this is compensated by the private bath in the room. It’s also a shame that we weren’t able to get a room where the kaiseki dinner would be served in the room instead of the restaurant. But that’s our fault; we didn’t manage to book that in time.

Beautiful location right next to a little river with waterfalls and views of the mountains nearby. We had a private open air bath on the patio, which we loved, and the staff was wonderful and were able to communicate well in English. There is also a wide variety of Japanese style foods available at the breakfast buffet. Very relaxing experience

Instead of beds, this facility is a traditional inn where you sleep on mats on the floor, which is fun but can be a little uncomfortable if you’re accustomed to western style beds.

great service and clean big room

Food - buffet breakfast and no change of menu which makes it real boring. dinner - service was great but food was so so only. Tempura were so miserable and cold. sashimi really bite size and not as fresh as I would like. No menu and one need to figure out what we are eating. one night had dinner served in the room (extra cost) and there is a menu…but no menu for dinner served in restaurants.

It was charming - we picked traditional Japanese rooms. We loved the helpful staff, the onsen and the dinner was amazing. We got lots of help cooking it!

Quite dated and tired. Location is not great for transport although the shuttle bus is good - more scheduled times would be helpful. There is nothing else around except the hotel/onsen. And nothing much else to do in the hotel except the onsen.

Beatuiful scenery. We booked a room with private bath, which was open to the beautiful mountainous nature. The staff were the best and most kind I've ever experienced. And the breakfast was so good. I haven't felt more at peace. 11/10 for me, will most likely visit this Ryokan again just for the wonderful time I had there. The room was exceptional also. If you have the chance, I won't recommend missing it :)

Onsen was great. A lot of amenities provided. Staff was very friendly and did their best despite language barrier

Pillow was not my preference. Elevator is very small can fit max about 3-4 people without luggage.

Excellent public path with three open bath and 2 indoor bath plus sauna and cold pool. Very relaxing and great breakfast. Staff are very pleasant and helpful. Shuttle bus is convenient to and from the train station where we can go out day time to Osaka city.

Limited Englist staff.

Staff were very friendly and hot springs were not very busy and enjoyable. I know little Japanese so the staff being able to help guide and direct in English really helped us a ton.

We were expecting a different outdoor bath based on the pictures provided on the website.

Excellent service and facilities! Staff was super nice and even sent a goodbye message to the guests in the shuttle back to the station.

Despite the ryokan being very tidy and clean-looking, I saw a cockroach in the hall and a centipede in our room.