The location was very close to Kure station but we couldn't hear a trace of the trains. It was also not far from the local department store and the two big museums (7 mins away). Free beverages were provided during the day which included coffee, many types of tea, and delicious lemon drink in the downstairs lounge area. This area also had charging ports for mobile phones if you had a cord. The excellent free breakfast which was included in the tariff was served in this lounge area. Staff were friendly. A very popular stay for japanese too.

Room was a little small, but the lounge area downstairs could be used all day and helped us to get together and plan our itinerary for the rest of our trip.

Hotel is in a great location near the Kure eki and walkable to nearby restaurants, shopping departments (YouMe and Uniqlo/Daiso), as well the Yamato Museum. My recommendation would not purchase the breakfast package and instead make that decision in the mornings depending on my appetite. The toast and rice/miso soup was ok, otherwise, I would prefer to pick up morning snacks at the nearby stores instead. I appreciate the accessible coffee and tea station, and the amenities such as leg pillows!

Washrooms are loud in the guest rooms with the plumbing not insulated from sound otherwise, rooms are quiet from each other and outside. One complaint, not really the fault of the hotel, (and also different smoking regulations in countries compared to where we're from) the smoking outside the hotel entrance doors only sucks the smoke into reception and cafeteria space making it difficult to be in that main floor area.

Breakfast was good. Parking location is convenient.

AC makes loud noises

Location of the hotel is within walking distance from Kure station, tourist center and other sight of attraction. Staffs are friendly and able to understand English so communication is no problem.

nil

The location is perfect, right next to the Kure station. It also comes with complimentary breakfast, with freshly-blended juice every day.

The room size is small, but it’s the regular type in Japan.

Great location, friendly/helpful staff and breakfast included in the price.

Pillows were flat and uncomfortable and only one per person.

The property is close to the station. It also has great access to a mall and museums. The staff were also accommodating and understanding of my needs during early checkout.

None.

Good breakfast

Double room is way too small for 2 people

Great Breakfast, close to Station and. Supermarket

The hotel and staff were amazing

Being 197cms or 6 foot 4 inches tall I struggled to fit in the shower, but it was still not too bad