Outstanding location. Really, the best possible in Kyoto - easy walk to Gion District sights, 5 minute walk across the bridge to Pontocho, 15 minutes to Nishiki Market, and literally a block to train (Nara, Osaka) busses and subway (all of Kyoto). Lobby is beautiful, staff friendly, professional, and fluent in English. Free 24/7; coffee machine (latte, cappuccino) in lobby is a wonderful idea and greatly appreciated at a jet-lagged 3:00 am!

The rooms are small, but that’s Japan.

Interior, deco, atmosphere were nice. Clean Shower is nice, bed is comfortable. Love the coffee tea resting area on the lobby level.

The room has a tatami sitting area, which is slightly elevated from the main floor. While it's a charming traditional setup, we found it a bit inconvenient to get up and down, as it essentially involves sitting on the floor. Moreover, we placed the cushions against the wall so we could have some back support to lean on. Every time we wanted to boil water or make tea, it felt a little hassle to move back and forth. And there’s no iron & board in the room.

This is the second time staying at the Dhawa Yura in Kyoto and i cannot rate it highly enough. The hotel is beautiful. The hotel rooms are extremely comfortable and everything you need is there. The breakfast is buffet style and everything you could need in the morning - thank you for singing happy birthday to me at breakfast too :-) The staff are wonderful and cannot do enough for you. Big shout out to the ladies on reception desk who were super friendly and helpful and nothing was too much for them. Thank you for helping to arrange the beautiful birthday cakes for both myself and my husband, that we both managed to keep secret from eachother! Thank you, thank you, we will see you again!

Nothing - the only bad point was having to leave at the end of our stay.

The staff assistance with every question or request was very kind and pleasant. The spa and treatments we ordered were exceptional and brought us back to strength. Even a special treatment for kids was great! The amazing restaurant at the hotel has a rich tasty breakfast and was very comfortable. A coffee machine was extra nice in the room. Thank you for helping us feel at home.

We need to know in advance if the hotel doesn’t have activities for kids. We need to know that holidays closes attractions regardless of the information on websites.

The hotel was in an excellent location - close to shops, bars and restaurants, and right by a subway and train station so very convenient. The room was nicely decorated and the bathroom was very nice.

Storage space - although there were two wardrobes they were not very deep and only 6 hangers were provided. For a stay of 6 nights it was no where near sufficient. There were also no drawers to put anything in. The bed was very big which was great, but it was not very firm, and it took up too much space in the room so there was virtually no space for anything else.

Excellent service and very helpful staff, brilliantly clean, excellent rooms. We stayed in a Premier Twin Room, the beds were super comfortable and very large and you could choose pillows, the room was perfectly clean and there was daily cleaning service. We were surprised by how large the room was and it had a really cute resting space by the window. Great blackout curtain for those who need it. The bathroom was large with a huge shower. Overall one of the best room experiences we've had in a very long time.

Overall we would unreservedly recommend the Dhawa Yura to anyone traveling to Kyoto. The only things that would push a great 9 to a perfect 10 would be a larger gym and views from the rooms but that is obviously not something that can be fixed.

The property location is perfect to explore by foot the Gion area. You can rent a little bicycle (extra charge) Room was nice and clean and well finished, there was also a tatami area perform to chill with a cup of tea. room size a bit small, but ok if we kept the suitcases closed. staff was kind and helpful. there is free tea/coffee area near the reception. nice bar

we got asked for a donation for the environment, they told us the hotel brand is very close to the "save the planet' cause, although we found that everything was packed with futile plastic, like everywhere in Japan. (we didn't give the donation)

The staff at the hotel were helpful and welcoming. The hotel itself inside has an excellent design and makes it feel premium. The location is pretty good, never too far from main parts of Gion and also the shopping parts like Teremachi and Nishiki market. The Sanjo station seconds away can get you most places - even to our next hotel in Osaka. The shower in the room was excellent - a rainfall type shower but directly from the ceiling. Finally the bed - probably the most comfortable and largest bed we have ever slept on. The bedsheets were so smooth, and the mattress cushioned us perfectly. It was great to lie down after a long day exploring.

The room was a little small especially with our big suitcases. There was a small section with tatami mats that we didn’t want to put our stuff on, that added to the lack of floor space. But really the biggest downside to the room was that it was street facing and let in a lot of sound. Thankfully we were so tired from the exploring it didn’t affect us much but if you’re a light sleeper could be problematic. Also the blinds let in a lot of light so we were woken by sunrise.

Hotel was amazing and I liked absolutely everything from the hotel itself to our beautiful, super cosy extra extra large bed!! This was the star of the stay!. Great check in, lovely staff in the bar/restaurant - food offerings and drinks very nice. Loved the complimentary coffee/tea/flavoured water and snacks in the guest lounge - so nice after a long day out touring. Beautiful Japanese ambience right as you step in the hotel with lovely bamboo forest to greet you. Super nice. And great location to all the tradition Japanese streets and quaint restaurants.

Nothing - I loved everything. This is a really nice hotel.

Our 3 day stay at the Dhawa Yura Kyoto, was excellent. When we wanted to go to tourist locations the staff had a drawer full of detailed information in our language, they provided making every excursion including bus and train times and locations, easily manageable. The open common areas were even more favourably highlighted by the bamboo stand growing from the lower ground floor up to the ground floor sunlit ceiling. The very competent multi lingual (particularly English) staff at reception created a nice flurry in assisting everyone very promptly. They provided larger currency note breakdowns for commuting etc,.Their breakfasts were to die for, with the chefs providing personal service to all guests, the tea and coffee breakout room was great and being next to reception, as thoughts came to mind, the eager staff were on hand. Our room was spotless, the proximity to trains, buses and the main street were all within an enjoyable short walking distance, the Wi-fi and charging points for all our battery stuff (including mobile phones), and the little section near the window for an extra suitcase was brilliant.My wife commented on the slippers and quality of the bathroom personal items, you know like shampoo conditioner etc,. And the bath robes and towels were a good size.The fridge was cold with space to store your own cold goodies and the tea and coffee room facilities, good as well. They sent our luggage to our room on arrival and timely organised our cab on departure. The bill was exactly the sa.e as they had quoted us more than 6 months previously. This place just has to be on your list of most enjoyable stopovers.