The building itself was very beautiful and nicely decorated. The employees were very friendly and helpful and there was a nice area to sit and eat. There is a private bath that can be booked and costs a few yen, which was really nice to get into after a long day outside, we enjoyed it very much. The rooms are traditional, beautiful and kept exceptionally clean. There is a lot of space for belongings and luggage (though one must be careful not to hurt the tatami), a fridge, and a great bathroom which has everything one might need. Im very happy I got to experience sleeping on a traditional bed in a traditional room. I have to admit the mattress was a bit thin for my back so it wasn't too comfortable at first, my partner on the other hand thought its great so it really depends on preference. However, I asked if i can get an extra layer that I can put under to make it softer, and i got one! Afterwards i was sleeping like a baby, so if it seems a bit stiff at first ask for support :). We also got a lot of information on places in the area, including restaurants, everyone was doing their best to keep our stay as comfortable as possible. It truly is a great place and I have nothing I wish was different. The location is also great, close to the main "centre" and some public transport. It is a very good spot, quite relaxing and quiet considering its proximity to the famous streets. Walking down from Sannenzaka and the area, towards out hotel, is one of our very fond memories. A lot to do nearby, and great restaurants. Thank you for our stay, we had a wonderful time, and we hope we can be back sometime in the future.

The downstairs part of this hotel is really nice with lots of beautiful furniture and art. There were several places to hang out, including a rooftop terrace. Breakfast had several choices of western or Japanese style and everything was delicious. The international staff were all very friendly and helpful. They also had numerous tours and activities that could be booked. The hotel was a short walk to the main shopping street and we even walked to Kiyomizu Temple (a pleasant 30 minute walk). Lots of restaurants and cafes are in the area too. The only downside for me was the size of the room. We had the Shoin-style room and when the futon were out, there was barely room for our suitcase and the table/chairs. I had to keep jumping over the futon to get to my suitcase. I would stay in this hotel again but book a larger room.

Staff was very catering and helpful. Breakfast is ok. Our room was spacious and had both western style beds and traditional Japanese options. We got to use a private bath - onsen for additional charge. There was even a balcony / patio included in the spacious 2-rooms unit.

Large unit with lots of space and sunlight, window that can be opened for a fresh air. Traditional Japanese ambiance.

The facility was beautiful on the inside and provided refreshments for you in the lobby while we waited to be checked in. They provide a Landry service or the hotel is located next to a coin laundry facility. It's walking distant from all major spots in kyoto such as shrines, river, and shopping district. We had accidentally left money when we checked out in our hotel room and they were so helpful returning it. They sent it overnight postage when we had already left for our Tokyo hotel and the mail arrived on time and their customer service was incredible.

I didn't like that you had to pay for private bath for only 30 minutes for 500 yen. Most ryokans it's free.

Amazing ryokan with great customer service and an overall fantastic experience in the Japanese style tatami flooring. Would highly recommend as the location is quiet but close to the market for fun bites and shopping and subways. Would also HIGHLY recommend the kimono rental offered onsite - not only is that team wonderful but the convenience can’t be beat. The price to rent kimono is comparable to standalone rental but the convenience of having direct access to your clothes and a shower afterwards is invaluable.

- Location: The Ryokan is located in a relatively central part of Kyoto that's about 10-15 walk from Shijo station with luggage. Around the corner from mini marts and assorted restaurants, the hotel provides a good list of them as some we ha actually tried before on a previous trip. - Short walk to Shijo dori and all the glitz on it - The facilities were nice with the option of a private bath in lieu of a public onsen. - Plenty of common space next to the lobby and it's tastefully done in traditional japanese style, the little gardens that border the accomodation also provide a good sense of atmosphere. - The property has lifts which makes it easier to carry luggage - The terrace on the top floor was open air and we did take advantage by having tea when it wasn't too cold - A few metres from a coin laundry was helpful, their commercial sized machines were much better than most provided by hotels.

- The rooms were nice, but might be a little cramped for some - The sound proofing was alright for outside but if you had noise guests on the same floor... forget about it. We had a terror of a young teenager who literally screamed and screamed while his family were in other rooms on the floor... I would have been angry if I didn't feel even more sorry for his family members staying in the same room.

Really nicely designed interior. Fantastic location. Friendly and helpful staff. Liked the roof terrace. Good to get an experience of traditional-style Japanese accommodation. Nice toiletries in the bathroom.

We weren't all that comfy on the futons but I guess that goes with the territory. In hindsight, I wished I'd booked a room with beds given the length of our stay although it was still good to get a bit of the futon experience. I'm still glad I booked a traditional room but probably wouldn't again. However, I would definitely be keen to stay here again (just in a room with beds) if I ever have the good fortune to return to Kyoto.

My room was so beautiful and the staff were so helpful and spoke very good English.

I had noisy people above me, which is not the properties fault, but I could hear them walking around very late at night and very early in the morning.

It has very nice common areas, the Japanese style room was clean and well maintained, and the staff were very friendly and helpful. All staff seemed to know English. The bath is on a reservation system and is perfect for a 1-person soak. The location I a short walk from a subway line and quite a long walk just from Kyoto station if anyone is feeling thrifty. The main road by the property is used by some cars so noise levels pick up a little during the day. The ryokan offers many events for additional charges such as tea ceremonies, renting kimono, or sake tasting. Be sure to check those out.

A beautiful traditional Ryokan, very friendly reception staff and great services. Room - booked the traditional room, and was very large. No shoes or bags to be rolled over traditional floors. Two single beds provided. It was a great experience, but very very uncomfortable bed, but we expected it may be, but wanted the experience. The hotel offers proper beds for those that dont want to floor sleep. Services - we were able to leave our bags prior to check in, they offer a private spa (but did not try this), and gave a pamphlet with great recommendations on food and sights in the area. Location - walkable to most sights which was great! We would book again, but with a proper bed :)