This is a brand-new hotel with very nice rooms, confortably equipped, all you need and could expect. The staff is is outstandingly kind and helpful, quite international - English conversation is no problem. The location is perfectly situated in the center of Kyoto - with a bike you get to most of the attractions of Kyoto within 15 min. E-scooters available at the door. The sister hotel (100m distance) offers a nice bar with good breakfast and the best coffee I have had in 2 weeks of travelling Japan.

I would have given this hotel a 10/10 points if the check-in procedure hadn't been quite awkward and time-consuming due to a kind of "over-digitalization". I was required to install a dedicated app (which had some deficencies like lack of copy-paste) to check in, then requested to up-load my passport and a selfie to an unknown institution (for me a data-security no-go). At the end the kind staff people helped out and did a conventional check-in. It took almost 1 hour for somethink that conventionally gets done in 3 min.

We had an amazing stay at this hotel near Nishiki Market in Kyoto. The location couldn’t have been better – it’s just a short walk to the vibrant market, with plenty of restaurants, shops, and cultural sites nearby. The hotel itself was clean, comfortable, and offered all the amenities we needed for a relaxing stay. One standout feature was the room size – it was much bigger than the typical hotel rooms you usually find in Japan, which made our stay even more enjoyable. The staff was incredibly friendly and helpful, making us feel right at home. We were truly impressed with the overall experience and the convenience of being in such a central location. We’ll definitely be booking this hotel again next time we visit Kyoto!

For long staying guests, if you want to use the washing machine, you have to go to their sister hotel just 2 mins walk. But not really of a hassle.

Loved the accommodation itself, especially the comfy bed! The overall facilities had a contemporary aesthetic.

The reception is only staffed between 1-10pm, however, we rarely saw someone actually sitting there. When we first arrived, we had to wait quite a while until someone came out. They don't use Yamato or Sagawa for luggage forwarding, but an exclusive partner with a limited network (aka you can't send your luggage through them if your next hotel isn't registered). Not sure why but the hallway on our floor level was set at an uncomfortably hot temperature. Wasn't a huge fan of having to download an app just to check in.

Room is clean, modern, and sleek. I walked in and felt like the place was new! Friendly and patient staff who took care of me even during app technical difficulties. My room doesn't really have a view, as windows are fogged due to Kyoto policy, but it lets in enough light to know it's daytime and otherwise the lighting in the room is good. Basics were achieved: * WiFi: Strong * Shower pressure: Strong

Check in can be a little confusing, as the app on my phone refuses to verify my passport, resorting to checking in with the device on premises. I ordered additional cleaning services in the app, but the front desk was unaware, which was a little funny because the cleaning services was actually done.

It’s nice, not your typical hotel. Very functional, neat, ,super clean. I liked it.

Staying here will add about 2000 steps to your day, as this is a quite a far from everything. There is no breakfast or restaurant so your morning starts with a pastry on the street. But the”re are good pastry shops within a few hundred meters. They said the ‘other’ Kabin hotel had a restaurant. But it’s not open. But the rooms are quiet and bed is pretty good.

Great location, quiet area but close to Gion and night-life if you want. Lovely new and clean hotel with friendly staff. Great shower

Pillows aweful, no kitchen facilities as advertised, was told I needed to request to use the kitchen... what for every meal? The power was not even connected yet. Check in difficult, download an app, upload passport! , then still no check in code on arrival. Had to wait for very pleasant and respectful staff member to help check us in. Cumbersome, needs streamlining.then even with the code we couldn't work put how to activate the door lock so we could use the key pad, could have been illustrated in the code email.

Overall, great location for food locations and to the shops. Everything is walkable half a block from a laundry spot in case you need to do a load or two. Rooms were clean, shower and bathroom were great too. If you’re needy or require reception help constantly stay away this isn’t for you because you won’t see someone until 1p - 10p for any questions.

Space is fairly tight so get the higher rated rooms if that’s important for you to have the extra space. We were rarely in the room so it was fine.

Great location within walking distance of shopping district around Nishiki Market and easy to get to the metro. The room was comfortable, clean and could refill on amenities as needed. Shower & bath were good, and bed was very comfortable. Staff were always friendly and helpful. There was also a nice common area with kitchen (including microwave) and seating. Recommend staying here ☺️

Super clean room, very nice hotel project, you feel very comfy, safe and clean. The room is well designed.

You have to download an APP to checkin and check out. This process is heavy instead of a normal hotel. Reception is closed in the morning. My room had a frosted glass window, so you can't see outside, a bit annoying.

I booked for the bathtub, and it was quite nice! (Just not as comfortable as I'd hoped for reading in the bath though. I watched a movie from bed using the hdmi port on my computer, so it was still pretty great. The TV arm stretches pretty far.) I normally bring a sleep mask because I'm super sensitive to light (I forgot it ><), but the blackout blinds worked really well. The amenities were good, with extras in the hallways if you needed more. I noticed people chatting and eating in the lounge area, but I didn't eat in. Looks like there is a kitchen you could rent out, but it wasn't available yet.

I had to scan my passport, despite residing in Japan, but the staff said it shouldn't have. That said, it was really nice to NOT have to stop by a front desk and talk with someone face to face.